I had such an exceptional experience working with Andy from Mastertech. Superb customer service,…read morewill work on just about every make and model and most importantly will do an amazing job at whatever they do. So far they worked on two of my cars, they will be my one stop shop from now on. Thanks again Andy!

BEWARE! What started as a $300 repair turned into over $2,000 and weeks without my car. Problems…read morekept magically appearing after they worked on it. My car went in with one issue and came out with several. Nick will tell you one thing and then hit you with another bill. If you drive a luxury car, beware. They see an opportunity, not a customer. Absolutely disgusting experience.

They complete the work on time and there was no hassle. The quality of service was very good and…read morethe staff was always ready to help. Such professional service is really commendable.

They are the best! They take care of you and your car! Detailed information on your repair service…read moreand always with a smile

Ladies -- highly recommend. Fair, honest pricing, quick service, and genuinely friendly,…read moreprofessional staff.

I'm not one to go out of my way to write a bad review, but I found my experience with this auto…read moreshop to be particularly bad and want to make people aware of what they will potentially be dealing with. I was having problems with my battery, so I took my car here. They told me I needed a new battery. First of all, the price they wanted to charge me for the battery was significantly higher than anything I could find online, so I asked them to find a cheaper one. They did so, and I chalked that up to not being a car guy and the fact that after all, the shop does need to make money, which I understand. My understanding is that it's pretty standard for the diagnosis fee to be applied to repairs across many auto shops, and this shop advertises that right on their wall. It was one of the reasons I chose to give them my business. So when I saw the diagnostic fee not applied whatsoever to my final bill (400+ for them to change a battery), I asked them why. I got "oh I can do a $70 discount", as if they were doing me a favor. I told them that they advertise applying the diagnosis fee towards the total bill, to which they said "that is not true", and I told them it's right on their wall, which apparently the guy on the phone wasn't aware of. I ended up getting to talk to the "manager", who was pretty argumentative with me, and also tried to deny the existence of the advertisement. When I told him that I saw it with my own two eyes, he then tried to debate me on the definition of "advertising". He then said that the policy of applying the diagnostic fee towards the bill only applies for bills over either 1k or 10k (can't remember which it was). Whatever, I just wanted to be done with them at this point, so I took the $70 discount and moved on with my life. Or so I thought. I recently went to get in my car after letting it sit for a few days only for it to not start up (the original problem I took my car into this shop for). It was dead dead, couldn't even be jumped. I eventually called triple A, and they got it to start with their power jumper. I got a battery test done, and although the battery was fine, there is apparently an issue with the charging system. It sucks, but because of my original experience with this shop, I can't help but wonder if this was the issue from the start.. but obviously, I can't say so for sure, so take it with a grain of salt. I will say, the mechanics and desk workers themselves were quite friendly, but the manager was more interested in debating me than honoring what's on his own wall. Not a great experience overall.

I scheduled ahead of time to get my car evaluated. I was told that the diagnostic would be free…read more They got me in the next day. One of the workers drove my car around and told me what he thought it was. I asked for something in writing but was told to do an accurate diagnostic my car would need to be put on the lift. That would cost $100.

Second time I got here, they replaced my oxygen sensor right away, no more check engine and car is…read moredriving smooth again. I used the check in and got 10% discount.

Ashten and his team were a very communicative, timely, effective, and provided great service. They…read morecoordinated with my warranty insurance, so that I did not have to do much on my part. From the time that the diagnostic was made to picking up my car, I only waited a week. I will be back, and I highly recommend them.

excellent service, efficient problem-solving, and clear communication…read moreAshton and his team of professionals make a great source for your auto care

Thank you to Brandon and Valerie for staying after close and making sure my car would get me home…read moresafe!

The staff was knowledgeable and very helpful throughout the repair process. Kept me informed about…read morewhat was going on, best practices, and the timeframe, and everything turned out well. The cost of the services was affordable considering the service. Would definitely bring my vehicles back.

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

BEWARE…read more KEY MECHANICS IN WALDORF TOTALED MY CAR https://m.facebook.com/keymechanics/ https://keymechanics.com/ 1/18/22 Drop vehicle off with new engine to have installed 1/30/22 8am Told my vehicle is ready for pick up. Get it the shop vehicle is not ready. 1/30/22 8pm They bring vehicle to my home that night car is leaking something all over the ground. They take it back 1/31/22 Told car is ready again take it for a test drive check engine light comes on car stars losing power. 2/1/22 Told vehicle is ready again this time the engine sound like it's about to fly out the car. The mechanic broke motor mount. 2/6/22 10am Told vehicle is completed. This time test drive and brake light, abs and traction control. I tell them Monday I will be coming to get it and take it elsewhere for a inspection. 2/6/22 7:30pm get a call the mechanic was in coming out of THE SUPER 8 MOTEL IN WALDORF PULLED OUT IN FRONT A TRACTOR TRAILOR!! The partner of the owner goes by P.J was on site asked if we had full coverage and stated the mechanic is a independent contractor who was driving my car after hours so they are not liable. This for I received my insurance deductible of 500 dollars. The owner Keon Wilson says he will reimburse me my 4,767.88 for my engine however I have not received it or any information on when or how I will be reimbursed. Just excuses! I asked why the business insurance is not paying for it? He said "because the vehicle was not in the shop at the time of the incident, the mechanic a independent contractor who was driving the vehicle after hours that's where the problem comes up". So now I'm out of a vehicle , 4760 for the engine not to mention the 1,000 I spent on tires new tires. The mechanic/driver provided our insurance to the state trooper (this is now a at fault accident on my insurance). I am mad as hell!! This is going to be a long drawn out process in court now. Please beware and stay away from Key mechanics in Waldorf md!!

The folks at this garage are very nice, and helpful. They did a great job on my car for a…read morereasonable price.

Of course I'll refer this company Very professional,…read morereasonable pricing, fast service and they let me bring my own part for the install. When a mechanic tells you "oh no we don't take customer parts" that means they don't believe in the mechanics ability NOT to mess it up and the part you buy comes with a 30 warranty so if the part fails then you take the part back to where you got it from they are not responsible so no liability on their part. Great job guys stop by and go see the gang. Great guys