My husband had to relocate his cargo trailer from his parents' house to an RV storage facility…read more After several calls to various places, he stumbled onto First Plaza Storage in Catalina. The office staff was very friendly and they had immediate openings available. They even held the spot for a few days before we were able to take a look at it on the weekend. The office itself is clean, and there is a husband and wife team in there running the business. The husband said they are not the owners but help run the office. They also have an adorable dog with them. The husband took us on a tour of the facility and showed us where our trailer spot was located. The spot is at an end, so it is a perfect location to get in and out. The parking areas and storage areas are clean and well-maintained. We ended up renting the spot for the cargo trailer that day. Prices for uncovered parking are very reasonable. Covered parking is very expensive, however. Gate access is 7:00 am to 7:00 pm every day. You create your own access code. Overall, this place is a great location, and I would highly recommend it to anyone needing a storage unit or RV vehicle storage!

Friendly staff in the office. Clean and pretty secure location. Reasonable prices…read more This was the lowest priced storage unit in the area. The location is in a complex that also has a sheriff's substation in it so it is not uncommon to see a sheriffs unit parked by the entrance. It is a clean facility and the units are in great shape. Gate access is from 7:00AM to 7:00PM.

Great storage facility well kept and newer building. Chris provided great customer service. We…read moreappreciated the self serve carts they have on hand. We would highly recommend this place!

I've been renting a unit at Gateway for almost a year, accessing it quite often at times, and it's…read morebeen a very positive experience. The facility is impressively state of the art, but the pricing for my unit was actually very reasonable. It's climate controlled, and kept very clean and pest-free, and has video security, so I always felt my belongs were safe there. And in my interactions with the local owners, they were always very professional and straightforward. I didn't feel like I had to be leery of any fine print or hidden charges. And they've been very helpful too. Moving can be a headache, so wouldn't you know on my first night renting a unit there I accidentally locked my unit in the open position instead of the closed position, and they called me early the next morning to let me know, which was greatly appreciated.

Picked them off of reviews on yelp. Very nice place and Margaret was super friendly and helpful!…read moreHappy we chose them!

I stored my stuff here for about 2 years. I never had a problem with them. Always very friendly…read more Great communication. I think I was late on a payment one time and they had put a red lock on my unit, no problems getting it off. You need your code to get in and out so don't lose your code.... No problems with them helping me out when I lost my code . They were amazing. I also needed receipts and stuff for court and again no problems. Great place

I've been renting a storage unit here for about 13 years, wild right? Over the years there have…read morebeen ownership changes and it feels like the price continues to go up and the value diminishes. The initial perks were the front desk staff were friendly and super helpful. For many years they accepted packages and put them in my unit. I utilize the unit for work related marketing materials, so it was such a great help to have them accept packages. They also had a functioning moving truck, which I utilized a few times. The last time I inquired about the moving truck it was out of order. I also used to keep a spare key at the front desk which they threw out during an ownership transition and didn't notify me. It's a compounding of all of these things that have chipped away at my overall Impression of this company. Why do I still rent here? It's indoors, secure to enter, and offers the shortest commute for me to get there.

THE WORST! Run as…read morefar away from this place as possible. They constantly raise your rent and they've raised mine twice in less than a year. They blame it on inflation but it seems like classic predatory landlord tactics to me. I gave my notice to vacate and revoked their auto-pay authorization and told them I would send a check. I mailed a check along with a hard copy of my intent to vacate and sent it certified mail. They didn't accept delivery of it so they didn't receive my rent and they locked me out of my unit. Had they done their job, they would have received payment three days before it was due. These people lack professionalism and they have no problem at all being predatory property managers. If you enjoy supporting corporate greed, this place is perfect for you

In my storage unit, there has been an issue with mice getting into my crates and boxes for about 2…read moremonths now. The management team has done nothing to resolve this situation. I'm looking for a new facility.

They raised my RV storahe rate by 35% with no improvements to their shabby site. I canceled my…read morecontract before the end of the month and was denied a refund of my prepaid amount for the following month.

I can't believe this place doesn't have any reviews yet! I first used Kolb Road Self Storage…read moresometime back in 2000 or 2001 after a terrible experience at a different rental unit, where a bunch of my things were badly damaged by extreme temperature and humidity fluctuations. Someone else had recommended Kolb Rd Self Storage, so I went in to take a look and was impressed by the cleanliness of the place and how nice and cool it was inside the units. Plus, Shari, the manager, was incredibly nice. In fact, over the years, Shari and I would become friends, and I'd even adopt a kitten from her when a feral cat gave birth on the property. I had my things in storage for about two years, and in that time, referred another couple of friends and clients, all of whom had positive experiences as well. Several years later I needed a storage unit again and didn't even look anywhere else. Shari was still there, and was as nice as ever, and as my storage needs changed she allowed me to downsize with no problems at all. (I'm the kind of person who visits the storage unit often to get this or that change out items, so I was there about once a month on average over the course of my rental.) All-in-all, my friends and I used this place for about thirteen years total, and I just moved the last of my things out last weekend. Shari died a few weeks ago, and Nate became the manager when Sherrie could no longer work full time. Nate is also a great guy who made sure everyone was notified when Shari passed away, and he continues to keep the attitude of great customer service that Shari had for years. Also, they have a special temperature control system that regulates all of the different aspects of the climate, so that humidity and temperature are consistently perfect. I've been there at all times of year in all sorts of weather, and it's always the same. I stored some silver antiques that didn't tarnish, lots of wood furniture that didn't warp, metals that didn't rust, candles that didn't melt, etc. Plus, nothing got that "stale storage unit" smell that I've experienced with other places. In all of my years there, nothing ever got dusty, I never saw a single bug, and I met lots of other people who have their things stored there. Every February I'd get into neat conversations with people from all over the world who use the place to store their gem show booths and cases every year, or people who had their holiday decorations stored there for twenty or more years, so I'm obviously not the only one happy with the place. When I closed my unit down last weekend, I asked Nate if he needed any testimonials, and he suggested checking Yelp. Well, I'm glad I did. They certainly deserve a good review.

I used this storage facility from June 2017- December 2017. The prices are very reasonable and the…read morefacility is extremely clean. Nate and Paula provide outstanding customer service. I am sad to leave my unit but if I ever need another storage unit in the future this will be the first place I go.

This team has been fantastic. Seamless rental and set up. They were patient with me as I was…read morebooking/moving the RV locally, but I was out of state. Definitely recommend!

Awesome facility! clean & safe. RV wash and air included at the gate so your rig is ready to go…read morebefore you leave the gate. Great value!

Nothing is what it appears. Highly expensive. Inconvenient hours and lack of accountability for…read moreaccounting errors and mistreatment of tenants. We always pay on time. We will leave this business when we return from our travels. Unprofessional and inexperienced office manager whom the owner thinks is fabulous. I wonder if their related? If you read carefully, most all the great reviews are from over 2 years ago. Laura was the office manager then and was irreplaceable.

This place has been awesome! I don't usually write reviews, but I felt this time I needed to! You…read morewill not be disappointed if you decide to store your items here. Joseph, an employee at silverbell storage, was so accommodating, professional, and polite. I really appreciate the customer care, security provided, and cleanliness of the property. You are in good hands!