I took my boat in for a annual service plus fix lock on trolling motor and put a wedge on my lowrance so I could see with polarized glasses and a few other items at the Aransas Pass location they gave me a breakdown of the cost I agreed , when I called to pick up boat they said the part for depth finder broke and they had to get another one so I could not pick up boat
Then they asked if I would like for them to paint bottom of trolling motor I said ok , they said boat would be ready next week , went to pick up boat and trolling motor was sanded down but not painted so I took it out for the day but had to take it back to get painted , while fishing started up boat to move while sitting there the alarm started to go off looked back and motor was not pumping out water so I gave it some throttle and it started pumping out water called the service manager and told him he said to to run it and if it does it again they would check it out , so when ever I started it up I would take off with throttle right away , next day we was getting ready to leave red fish bay boathouse where I keep boat started engine and started loading boat another boat behind me yelled out to me telling my boats not pumping out water , so did not go out , dropped off boat at premier for them to fix , a week later they said it was checked out and nothing was wrong , I explained to them it's not right I owned 4 different boats so not my 1st rodeo , any way I said ok I would be there to pick it up because I had a fishing trip setup with friends , then he told me trolling motor was not painted again and if I took it out would have to bring it back even though I was scheduled to pick it up that weekend excuse no paint so I cancelled trip
Next week I picked it up and had a bill for $522.00 I asked what this was and they said they checked out boat and nothing was wrong so they charged for there time never once telling me I was going to be charged , we got in big argument I explained how for 2 months my boat was there canceled trips due to them not doing there job plus boat not pumping water in idol for over 1.5 minutes last time and once not at all
The service manager called me a week later and asked if I took my boat out again I told him once and when idol it took over a minute no water coming out so I put it in gear to get it to pump , before they did the annual it would pump out within seconds he said that's normal but apologized for everything , he said when his GM got in that Wednesday he would see about refunding my $522.00 minus the painting bottom of trolling motor , so I said you will call me Wednesday he said yes what ever outcome is I will let you know , 3 weeks went by no call back
I love my majek illusion had it for 5 years and was looking to get another one next year either a 25 m2 or a extreme but seeing there the only ones that sales them that I know of I will have to look at another bay boat , and now stuck with a motor that could have issues down the road or when I try to sell it .. read more