This boat shop is not equipped to do more than basic service. We had a prop that was frozen and could not get it off ourselves. We dropped the boat off. 2 weeks later the prop was still on the boat. He had to order a special tool and he tried to charge me for that tool. When I picked up the boat he said my bill was $1010. Prop still not off, which is what I took the boat there for. At $95/hour for labor, you can't tell me that you spent 6 hours on a prop that is frozen. Especially when he tells you the tool broke in 10 min of using it. He took the price of the tool off the final invoice when we said if we were being charged for the tool, we were taking it. Which he said he could fix and was planning on keeping. Final bill was $800. $200 was for wheel work(parts and labor). $600 for labor on just the prop. Took the boat to a real dealership for service and the prop was off within 30 minuets. Save yourself from paying for hours of labor, when you can go somewhere where the time you are billed for is realistic repair time. If he had told me spend 3 hours fighting the prop, I would have believed it. Holliday Marine called me after this review. During our conversation I was told that 3 people were working on the prop at times. That would mean that I am being charged $95/hour per person, $285/ hour when you needed extra hands to help hold tools or moving parts is not fair market labor charges.
During my follow up call with Holliday Marine, we discussed him trying to charge me for his tools. Which, my husband specifically asked about before he ever ordered the tools to do his job. His claim was we agreed that I would buy the tool. But even then did not want my husband to take the tool WE bought. We were not told anything about having to buy a tool. We also offered to take the boat to another shop that already had the tool.
I took my boat to the other boat shop. The prop was removed and only the hub had to be cut. The hub is the separate inner bushing of the prop. The prop was then repaired with a new hub. I had my boat back in less than 48 hrs and the prop repair took a few days.
Holliday marine had my boat for almost 3 weeks. When I had called to get an update, I was told they were going to cut the whole prop and a new prop was going to be needed, which will cost around $1,500. At this point he hadn't even started the job. Which is when I picked up my boat to take it to another shop. Had Holliday Marine actually cut the prop, my bill would be over $3,000 since the prop alone was $1,500 and the work they had done so far without even being able to remove the prop was over $1000. For $290 I had all the work done at another shop. I paid $600 just for Holiday marine to attempt to take the prop off and $200 to fix a couple spinning splines on a wheel and they did not complete the work and charged me for the tools and would have ended on loss of the whole prop and a bill of over $3000. This place is dishonest and doesn't do good work. read more