Great service throughout our entire Security Upgrade for our HOA Community Pool (cameras and access…read morecontrol). Joshua (sales) and Joe (install team) were fantastic to work with.

4 months ago We had the system activated as it was already…read moreinstalled in our new construction home. I explained from the beginning I was not worried about security but wanted to be able to monitor my home with cameras when I'm not home. They came out and activated the system so they could start charging me with no cameras because they were all on back order. The technician was supposed to follow up when they received the cameras to install. Month's later I receive mail notification, email and phone calls saying my account is past due for hundreds of dollars when we had been paying the monthly bill? So I called the company and they said it was for the cameras ...that I never received? They weren't aware I hadn't received them and said that technician was no longer with the company but they would send another technician to see where they are to be installed. We got Covid and they said they would reschedule and never did. Also, I can not use the alarm system when I'm not home because my small dogs set off the alarm. So I asked to cancel my account and they said I have to pay $2000 to get out of contract and I asked to speak to a Manager and they said all the Supervisors are in a meeting but that they will send me a cancellation form and balance owed of $2000 to close account and the VP will reach out. I have emails from a company representative requesting to close my account multiple times and they never once mentioned a cancellation form or amount due. I DO NOT recommend this company and will continue to let others know not to do business with this company that has no Customer service or provided a service.

On time and very efficient. Highly recommended…read more They installed a new designated 40 amp circuit for my new hot tub. Very reasonable price and super helpful.

Santa Fe electric responded immediately to my request for help with my electrical issue. I called…read morea bunch of electricians and got almost no return calls. It was such a relief to get a fast and professional response from Santa Fe. They aren't cheap, but no reputable professional electrician is. I recommend them.

This is a scam, Ive cancelled 3 times and they still take the money from my account, I moved and…read moresomeone else is using the device and system and they are charging both of us, its a scam, stay away! Stay FAR FAR AWAY!

I scheduled an install 2 weeks in advance. My appointment was to be today between 8 - 12. At 11…read morethey call and tell me the tech can't make it and to call to reschedule. I called and the young lady apologized and said she'd try to get someone out later today. I never heard back so I called again only to find out that they couldn't come till next week. She said the installer was in the hospital. I asked why they didn't cancel earlier rather than waste 3 hours of my day. She offered no explanation and seemed not to care. I told them to refund my first month of service and that I didn't need the service. I have no faith in their ability to protect my family if they run their business like I experienced.

I've done business with CNE for several years. When I call and describe a computer or network…read moreproblem to them, they always give me the option of saving money by bringing my computer to them. I almost always opt for their excellent, cost-effective, desk-side service. They have proved time and time again to be responsive and reliable.

Very friendly and knowledgeable staff. They can help with almost any IT problem you may have…read morepersonally or in your business. We have been using their services since 1993 and highly recommend this business.

I wish I could give more stars to this business. Very professional and knowledgeable about cameras…read moreand installations. For me, humane quality is a plus, and he is very professional and nice person. I will recommend him to anyone who wants good service. Price was perfect.

From the owner: We are a distinguished family-owned business nestled in the heart of Ocala, FL, founded on the…read moreprinciples of unwavering dedication, strong work ethics, and an unyielding commitment to customer value. Drawing upon a wealth of knowledge and extensive experience, we specialize in crafting tailored solutions for you and your business, ensuring not only expeditious efficiency but also cost-effectiveness. With a firm grasp on the intricacies of our industry, we stand ready to optimize your operations, propelling both you and your business towards heightened success.

Been a customer for more than 20 plus years. We've trusted ADT in the past because of their great…read morecustomer service. If there was a problem you spoke with a human being here in the U.S. and not an AI assistant who would transfer you to call center somewhere overseas, who in turn were rarely helpful. The exception was today with a man names Ranses. He was able to understand my request - To reset the volume on my panel for it wasn't so loud as to disturb my neighbors. Ranses deserves credit for understanding the problem and helping me solve it. He is the only reason I gave ADT 2 stars instead of one. Too bad I couldn't have had him help me in the first place, as that would have earned ADT 5 stars. Two days earlier I was referred to a woman who claimed her name was Karen but with her heavy accent, I think it wasn't. She started by telling me my phone number was invalid. I asked what phone she had for my account and she repeated mine. I explained that was my sole number and it's the number I was speaking to her on. That went over her head. I explained my issue: We'd lost power and when it came back on my system panel sounds were extremely and I wanted to lower the volume and or mute the chimes. Instead she explained to me that I needed electricity and an internet connection for my ADT to work. She failed to understand I had both and that wasn't the issue. I finally said I hope her supervisor was listening because she needed to be fired and perhaps find a job cleaning streets because she failed at customer service. I was so disgusted by the terrible customer service I wanted to cancel my account. As it is, ADT has replaced American based customer service with AI assistants and outsourced the human component to a call center overseas --- Yet has continued to increase the monthly cost for service. It seems ADT's business model is now: Charge more - offer less service and ignore customer needs.

Always read the fine print or you will be owing over $1000 and it will go on your credit when you…read morecan't pay it. Also, you can literally purchase the same garbage they are going to attach to your home on Amazon for less than $100 and have the same level of security. They will always tell you that you can't but they are full of it. You can purchase 10 window and door alarms on Amazon for $50 that are exactly like the ones they sell for way more. You will pay them to install the alarms when basically a monkey can do it. The cameras and front door alarm can be purchased on Amazon for a quarter of the price. Easy to install. I didn't realize all this until I was hot with the reality of getting mail saying I still owe for work that was never done. I paid $900 and STILL ended up owing $1500!!! DON'T DO IT!!!!! Less than $300 worth of equipment for$900?!!!!! $600 installation fee?!!!! What the hell was the $1500 for then?!! Rip off!!! SCAM!!!! DONT DO IT!!!

I am the Administrative Director for a local law firm and we have had a wonderful experience with…read moreComsys and their kind staff. They handle all of our IT including phones and we would recommend them to anyone.

From the owner: "A Complete Technology Solutions Provider"…read more ComSys is an established communications and technology solutions provider for the North Central Florida region. Since 1981 we have been committed to creating lasting business relationships with our clients - helping them maximize productivity and respond to business challenges more effectively by providing them with quality, cost effective, converged communication solutions.

Poor communication. Indirect, vague, rude, puts people off as not mattering, and gives false…read moreimpressions of going to return a call, hangs up on potential customers. Unprofessional conduct of phone customer support. Bad treatment on simple repair requests affects decisions made to buy new systems in the future.

From the owner: You can put your trust in Secur-Tel Security Systems Inc…read more A security system is a proven deterrent to thieves and intruders, but a good security system can run you into thousands of dollars; however, the right security company will work with your budget to get you the best security system for your money.