We had a motor pcv connection leak for our jetted whirlpool tub…read more Matthew found the leak. The pump motor was not secured to the floor and when the pump was turned on the pump motor would vibrate and move around. The vibrations caused the pvc pipe connected to the pump to become loose and leak. He secured the motor and repaired the leak. He also noticed the ground wire of the pump was not grounded so he got it grounded too. If the ground wire had come in contact with the tub someone would have gotten electrocuted. Matthew fixed all those things and was finished in about an hour. Now out whirlpool works safely again. Great good. Great price. I would hire him again.p

Matt did a great job getting our spa back up and running after it being down 10 months. He was very…read morethorough with his cleaning!

Extremely detail oriented, great communication and very timely. I appreciated that they didn't try…read moreto charge outrageous prices. They were very knowledgeable and helpful. 10/10 recommend and planning to sign up for the cleaning/maintenance services. Glad I found moore's spas. They did a much better job getting my hot tub into a tight space than the company I purchased my hot tub from. Above and beyond excellence.

I purchased my Jacuzzi spa in 2003. Thanks to Taylor and Rachel it is still running and looking…read moreamazing! Their service is exceptional and reasonable. I have had a couple close calls when I thought my spa was done for. I was at the point of discussing the purchase of a new spa with Rachel but Tadd came through and diagnosed the problem and saved the day. Most recently (Aug 2025) I had an electrical issue that Tadd found and Taylor was able to professionally and effectively communicate the issue to my electrician to get my spa back up and running safely! I am grateful for their commitment to their clients no matter where they are.

Customer service was not good several times in the past 3 years I have gone to this location. The…read moreonly reason I went back was because Rick was so helpful. I almost stopped going there when his hours were limited. However, a shining star arrived that makes the experience of going to the store a pleasure. Cheryl K. is very knowledgeable, friendly and courteous to all. She is very clear and concise when she explains your water quality and how to go about making adjustments. Questions are always answered in a very kind and courteous way. She knows the products and helps you locate them in the store. She even also tested my chlorinator when it was problematic. She always has a smile on her face and even when the store is crowded, she never gets rattled and treats everybody with the upmost of respect. You've got a valuable employee there, I have heard many customers express compliments about her positive performance.

Thank you Rick for sorting out my pool issues and telling me exactly what to do. Algae is gone…read more Pool is sparkling!

Great to work with! If you have a question they respond and…read moreproblem they come out I highly recommend them

Gustave did an amazing job He is always quick to respond…read moreand priced better then competitors, he is so personable and very professional, he is definitely my go to for all pool maintenance and fixes

On June 17, 2023, Jon repaired my 30 foot round above ground pool. He located and repaired several…read moreholes in the liner of my pool. He was courteous, respectful, and professional.

We talked to several other Pool companies before one of our friends referred us to Jon. He really…read moreknows the pool business inside and out from installation to pool maintenance and repair to really anything pool related. We are truly happy that we moved forward with our pool install with Jon at TN Pool service and repair. We highly recommend them in their services.

Great service and timing. Herbie and his crew were here every morning to start on the pool…read more easy to work with and was upfront about the cost and potential issues we might run into - like hitting rock; but it's Tennessee, go figure :) overall great experience & would highly recommend.

Herbie and his crew are amazing!! Start to finish very professional!!! The weather was horrible…read morewhile they installed the pool but I noticed they tried every chance they got to do everything they could before it would start raining again. Everything turned out great !!

This company was great to work with. Had my pool winterized and they had good communication and…read moreexplanation of what they were doing. Completed the job quickly and cleanly. Was flexible in scheduling and had very quick responses when I made an inquiry on yelp. Would recommend to anyone I know with a pool.

I started using Ken after a family member had recommended him a while ago. We have an in ground…read morepool that was serviced by another commercial provider for years. I had been having fits with my pool sweep not getting the bottom of the pool cleaned. The other company tried for seven months to fix the issue but they weren't successful (and they charged me each time). I called Ken and explained the circumstances to him. He said he had some availability later that evening and swung by the house. In a matter of a few minutes, Ken analyzed the issue, got parts from his truck and fixed it!!! We decided to have Ken maintain our pool since! Over the last four months, Ken shows up when he's supposed to, our chemicals are typically well balanced, and our pool sweep is still performing well. I highly recommend Ken and his services.

Eric is prompt, professional, and a good communicator. He arrived in a timely manner when called…read moreand diagnosed the issues while letting me know exactly the steps he took and what he discovered. Eric's follow-up was at the appointed time and he solved the problem. 10/10 will use this service again.

These guys are very professional and does the job right every time! Goes above and beyond.read more