Premier Pool & Spa has been exceptional from start to finish -- and after the finish. They built…read moreour pool less than a year ago, and during the recent Nashville ice storm their support was incredible. They were very available, proactively sent clear instructions (including a helpful video) on how to manage the pool through freezing conditions since we keep it open in the winter, and they checked in repeatedly to make sure we were okay and didn't need anything. Scott, their Sales Manager, deserves special recognition. In many companies, the sales person disappears once the contract is signed -- not Scott. In the middle of the storm, after we lost power, he got on the phone and walked me step-by-step through what to do with the pump and how to protect the equipment. Clear guidance, calm coaching, and genuinely supportive. They even sent a holiday card/gift -- a small touch that says a lot: they don't forget you once the pool is done. Strongly recommend Premier Pool & Spa. Google Review (more detailed / story-style) Premier Pool & Spa is the definition of a company that stands behind their work -- long after the pool is built. They built our pool less than a year ago in Nashville, and during the recent ice storm they were truly outstanding. We keep our pool open during the winter, and Premier was extremely proactive: they sent clear guidance on how to handle the pool in freezing conditions, plus a straightforward video with step-by-step instructions. When we lost power during the storm, I was honestly stressed about what to do next -- and Scott (their Sales Manager) was incredible. He took the time to talk me through it in real time, basically giving me a "crash course" on how to handle the pump and protect the system, and he stayed with me through the process until everything was stable. What impressed me most is the follow-through. They didn't just send info and disappear -- they checked in, messaged us to see if we needed help, and made it clear they were available for support throughout the winter. They even sent a holiday card/gift, which is such a thoughtful reminder that they don't forget about you once the build is done. A lot of companies build your pool in the summer and you never hear from them again. Premier Pool & Spa builds it -- and still has your back in the winter. I strongly recommend them.

Rip Current has been amazing. I had a lot of problems with my other pool company and Josh and his…read moreamazing crew fixed everything. Josh is an expert in all things pool. Anytime I had a question or problem (no matter how seemingly minute) he responded and addressed it quickly. I cannot say enough about this company. When I sold my home he talked the new owners through pool care and went the extra mile to create a smooth transition. If I still lived in Nashville, and still had a pool, I would be using them for life. They have always gone above and beyond and are the best in Nashville!

7/8/2026-I strongly regret hiring RIP Current Pool Service--at this point, it feels more like…read more"RIP-OFF POOL SERVICE." We paid approximately $1,000 per month for service ($500) and chemicals($500), so expectations for professionalism and consistency are high. Initially, the service was excellent. The first technician clearly knew what he was doing, and the pool looked great. Unfortunately, that level of service didn't last. After those first few weeks, we were repeatedly sent different VERY untrained employees, and the ​QUALITY DECLINED QUICKLY! The breaking point came when one of their technicians dumped 4 LARGE BAGS OF SALT directly into our pool. If the pool had been properly monitored weekly, there should have been NO need for that volume. The salt has not dissolved properly 2 weeks after service and has settled on the bottom of our black-finished pool--something any experienced professional knows can damage the surface. I have owned multiple saltwater pools and have ​N​EVER-NEVER experienced salt residue sitting on the bottom of a pool even ​2 week after application. That alone raises serious concerns--not only about how the salt was added, but also about the ​"QUALITY" and TYPE OF SALT USED- To make matters worse, their employees spend more time on their phones than actually servicing the pool. I have also witnessed careless handling of equipment, including throwing ​sweeper poles/tools down rather than replacing them properly. On one occasion, their employee damaged a poolside ​A​RT ​ piece--- by ramming the ​pole equipment into it, leaving a hole--never reported the damage. Perfect round hole from the end of a pole brush in my ART. RIP CURRENT work habits are inefficient and frustrating to watch. For example, while addressing salt buildup on the tile, the technician would scrub​ VERY briefly, then stop, step back, and pause for extended periods as if inspecting the work from a distance--despite the issue being clearly visible up close. This pattern repeated throughout the service visit and reflects a lack of urgency and attention to detail.​ He only cleaned a 2.5 ft of tile on the whole pool. The excessive salt has now created significant buildup on our pool tile, which requires additional cleaning--using "their products", at our expense. When we raised concerns, the owner was dismissive and attempted to justify the situation rather than take accountability. Even more concerning, WE WERE TOLD BY RIP CURRENT OWNER-- --without our agreement-- that OUR saltwater pool would NOW be treated as a chlorine pool. --------WHAT!!!!!!!!!!! This is unacceptable. The saltwater pool was built just two years ago, and no service company should unilaterally make that decision.​ WE ARE THE CLIENT!!!!!!!!!! When I questioned the pool technician- the next week, who added​ 4 bags of salt --he admitted his boss later told him it was too much. It appears the company is now trying to manage the consequences of their own mistake while ​W​E PAY FOR THEIR INEFFICIENCY --both financially and in reduced pool quality. The salt level is now so high that the water feels like swimming in the DEAD SEA. Overall, the professionalism of this company is far below what you would expect, especially at this price point. Communication is poor, accountability is lacking, and customer service is dismissive & quality of trained employees is lacking. BUYER BEWARE: THIS COMPANY DOES NOT VALUE ITS CLIENT AND OPERATES WITH A LEVEL OF ARROGANCE THAT IS DIFFICULT TO WORK WITH.

Ray at Leslie's Pools on White Bridge Road recommended Sean Driscoll of Nashland Pools to help with…read morean electrical issue for my in-ground Spa pumps. I contacted Sean and he came back quickly and was terrific. He knew the system as I described it, gave me accurate advice about what was needed and walked me through the process of properly getting my pumps up and running. I would recommend Sean without reservation: he was prompt, knowledgeable and friendly. It's great to experience such excellent service!

Great service, exceptional knowledge. Answer my questions with courtesy and great products,…read moreincluding all of the chemicals needed to keep my tub in perfect running order.

We visited another retailer first that advertises heavily on local TV. I told the guy I wanted to…read moreunderstand which was the best quality hot tub and why. He did not listen one iota, he kept talking about why I would save SO much money on buying g one from them, also I better make a $350 reservation fee because they where flying of the shelves! Well... we were not impressed with the obvious lack of product knowledge and decided to try Hot Springs. I was not impressed walking up or in to the store, it's fairly small and they only had maybe 6-7 ones on display. But then we were created by their sales representative Randall Long. Very quickly it was clear that he knew what he was talking about. He could answer all my questions and when I said I wanted a salt water spa he was super informed about that as well. (Other place said that was just a terrible solution) We have now our new spa installed, it is beautiful and it works wonders as well as deliver fun. I am so happy we decided to come to this place!

I don't recommend Atlantic Pools in town. I paid $350 for our pool to be open, and they took the…read morecover off and dumped chemicals in it and left. When I called the first time, the lady said they don't know what they do it them when they open them. I called back today and asked for a manager. She said...they take the cover off and fold it, put chemicals in and make sure everything is hooked up. But they also have so many pools to open in a day that they can't make it ready to use. Such a waste of money....

I ordered and paid for a pool loner. they continually put me off and did not install it til mid…read moresummer. This year I ordered a new pump motor and new salt cell and they kept promising and promising and now it is June 9 and nothing even though i started this months and months ago. their prices are high; their clerk is rude; they are the worst. i always pay right on time; I am never ride to them; they treat me like dirt.

We had a motor pcv connection leak for our jetted whirlpool tub…read more Matthew found the leak. The pump motor was not secured to the floor and when the pump was turned on the pump motor would vibrate and move around. The vibrations caused the pvc pipe connected to the pump to become loose and leak. He secured the motor and repaired the leak. He also noticed the ground wire of the pump was not grounded so he got it grounded too. If the ground wire had come in contact with the tub someone would have gotten electrocuted. Matthew fixed all those things and was finished in about an hour. Now out whirlpool works safely again. Great good. Great price. I would hire him again.p

Do not use Aqua X Quisite Pool-Hot Tub. Problem was to fix a problem with my Booster pump that runs…read moremy Polaris cleaner. Was not pushing water to the cleaner. Said it was an air leak probably in the intake valve. Made several pvc changes to the intake each waiting 25-30 minutes for glue to dry before testing. Didn't fix the problem. Decided maybe it was a priming problem. Got it working after 5 hours for which he charged me $570. (Mistake on my part) Quick working 30 minutes after he left. Tried unsuccessfully to get him to come back and fix it. Took over 2 weeks, looked at it and said it was a pump suction leak. Didn't have the equipment to check it and left. Kept trying to get him back for over two weeks. Finally said to refund me $250 (keep $320) so I can hire someone to fix problem. No joy. Think Ghosted. Called Ryan with Opulent Pools 615-282-9319 on Saturday. Came out Sunday morning, took less than an hour to diagnose and fix the problem. Nothing to do with either air or suction leak. Let Aqua X know the problem was fixed and agreed to let him keep $165 (charge for coming out) and to refund me the $405. No word. Will follow-up in small claims court. Recommend Ryan at Opulent or Harrison with Lucky Duck Pool 701-864-0154 if you need pool repair or service.

Martin installed outdoor lighting for our property. The products used were very cheaply made, the…read moreinstallation was terrible and the lights worked for about 1 month. The top lenses blew off within days of install. We reached out to them many times and received the cold shoulder. One year later none of the fixtures ever turn on, the wires are strayed across the driveway. It looks as though a teenager put it together with items from CVS. We are deeply disappointed and truly feel ripped off! Wholeheartedly do NOT recommend this company. Will post images if need be!

I have never, in 25 years of home-ownership, been as happy with a landscape company as I am with…read moreTriGreen in Franklin! Dawn set up an appointment for me when I called and Martin met me to see what we needed. He told me when he could be back to do the work and he showed up when he said. The job he and his crew did today in my yard makes me so happy! It's taken a long time, but I have finally found a keeper for landscaping and maintenance! Thank you!

I was not aware of their outdoor furniture lines, and had frankly been confused about the…read moredifference in Volunteer Pools & Spas and another unrelated business with a similar name. Their people sat me down and told me all about the business, including what they did and didn't do, educated me on the difference in their furniture lines versus the competition, and even told me about their outdoor kitchens and how they're not only a lower price than one built on site--but you can take them with you if you move! No, I haven't bought anything from them yet, but service is a big thing for me, and they educated me and answered all my questions. I appreciate that.

They were to clean and service the pool bi-weekly(clean,test and add needed chemicals)The video…read moreshows the owner throwing chemicals in the pool and leaving on two separate occasions. He did not clean the pool and did not test the water. The chlorine levels were so high the pool was unsafe to use. This was brought to the owner's wife attention and she stated we would not be charged. I would suggest making sure you have cameras because this company in not TRUSTWORTHY They will still try to collect for services not rendered.