Extremely detail oriented, great communication and very timely. I appreciated that they didn't try…read moreto charge outrageous prices. They were very knowledgeable and helpful. 10/10 recommend and planning to sign up for the cleaning/maintenance services. Glad I found moore's spas. They did a much better job getting my hot tub into a tight space than the company I purchased my hot tub from. Above and beyond excellence.

I purchased my Jacuzzi spa in 2003. Thanks to Taylor and Rachel it is still running and looking…read moreamazing! Their service is exceptional and reasonable. I have had a couple close calls when I thought my spa was done for. I was at the point of discussing the purchase of a new spa with Rachel but Tadd came through and diagnosed the problem and saved the day. Most recently (Aug 2025) I had an electrical issue that Tadd found and Taylor was able to professionally and effectively communicate the issue to my electrician to get my spa back up and running safely! I am grateful for their commitment to their clients no matter where they are.

Owner said he would come service our pool and after reaching out three times said he could not come…read moreservice our above ground pool after he had us on the schedule.

Chad, his son, and another worker went out of their way to repair a pool leak during this recent…read morecold spell. When it can be difficult to just get a phone call back, this company calls and shows up when they promise!! They replaced all the seals, gaskets, and in doing so, found an entirely different problem and repaired it as well...all at the original quoted price!! They are the most honest, hard working, dependable people we have had the pleasure to do business with!! They truly are a pleasure to work with!! I sincerely hope you do not need pool work, but if you do, GIVE CHAD A CALL and be confident in your decision to work with the best!

Great service, exceptional knowledge. Answer my questions with courtesy and great products,…read moreincluding all of the chemicals needed to keep my tub in perfect running order.

Connor answered all of my questions - presented himself professionally- and followed through on the…read moreinstallation of my new hot tub and sauna. Not being an expert in water balancing he, assisted me with everything including the installation intelligent water system. The whole team goes above and beyond! Buy with confidence from the Hot Springs Franklin Team

Jason Perry of Perry Pool and Spa installed a swimming pool in 2014 for us. We received 5…read moreestimates for putting in a pool, and it was by luck in talking to a former neighbor, that we found his business. His business has an excellent reputation. He was very easy to work with, has an excellent crew, and is very knowledgeable about pool placement, drainage, construction, etc. Jason works, inspects, and is on site continually throughout the process. More than 4 months after our pool has been completed, he still comes out regularly or sends a crew member, to make sure all is running perfectly with the pool. We very much appreciate the way he runs his business and his customer service. We highly recommend Jason Perry of Perry Pool and Spa.

I do not know how this company could possibly get 5 stars! One star is too many…read more Unless you are building a multi hundred thousand dollar pool , once the pool is completed you will be ignored. They promised to install lighting and they never did. I have been complaining for 2 years my skimmer and sweeper are not functioning properly and they NEVER addressed the problem The service man comes , throws in some chemicals and is gone in 2 minutes No matter how many times I called to address the problem NOTHING WAS EVER DONE. I just fired them and another pool company will take over Cliff S

Judd is wonderful to work with! He is very detailed and thorough, and his quality of work speaks to…read morehis talent. We very much enjoyed working with him on our pool project and would highly recommend him to anyone in the area. Very pleased!

Great response time, very prompt and honest. Can't go wrong with these guys. Appreciate the time…read moreand effort that Ryan put forth.

From the owner: We here at Swift are here to invite you to a refreshing experience with a pool contractor. We are a…read morelow-pressure sales company that wants you to have the New Pool of your dreams. Whether big or small we can offer any size or shape of a concrete pool. Through our extensive design and permitting process. We are a Licensed Pool contractor in the state of Tennessee with full Insurance. Our staff has certified shotcrete nozzleman through the American Concrete Institute to ensure the quality of the concrete is being applied correctly. This has been a huge problem for homeowners in the Middle Tennesse/Nashville area, not knowing that they need the right Contractor who supplies these types of qualified workers and project leaders. It's like hiring a mechanic who is not ASE-certified to work on your car. If you do not use us we appreciate the rea and a moment of your time. But we invite you to make sure your contractor has all the correct credentials.

Great service. He was responsive and professional. He explained everything clearly, found the…read moreproblem, and gave me a fair price. I'd definitely use him again.

It was tough for me to find someone as reliable and knowledgeable as Jake. I am so grateful I found…read moresomeone to help me with my hot tub.

I ordered a part through 96 on Ebay. The part arrived with a missing piece from the manufacturer…read more(MTD) that made is unusable. MTD was unwilling to assist me aside from giving me a 10% discount on the missing part if I bought it from them (which seemed wrong given that it was their fault that the part was not in the original factory sealed shipment). Long story short, 96 Lawn & Garden was willing to foot the bill themselves and order the missing piece through their distributor and drop ship it to me and then work with getting themselves reimbursed from MTD. Out of all the online transactions I do, it was just above and beyond the customer service I would have expected from an out of state online transaction. I would be shopping here if it were in my area and in the meantime, I will use them whenever I can for online purchases. Thanks for the awesome service!

They are Badboy tractor dealers and service and this review is as much pointed to Badboy tractors…read moreas it is to 96 lawn and garden. I needed a fuel line for my 5045 tractor. The fuel line was 5/8 on one end and half inch on the other. The first time i went in I was there for 30 minutes while they were trying to get in touch with Badboy as they did not have it in stock and was not familiar with it. I left and said call me once you have it. 2 days later they did and I paid for it and when it arrived a week later at my house it was nowhere close to the right fuel line. I brought it back, brought in the original fuel line for me to again sit for 30 minutes, had the guy take pictures at every angle and measure its length and said get back to me. 2 days later I had to call only for him to say he tried calling (my phone had no record of it) and that Badboy kept giving him the same part number as the one I brought back. Bottom line is that Badboy couldn't tell me the correct part and hwy 96 lawn and garden who was a servicing agent for them could not help either not to mention the slow service and response. I ended up rigging up my own fuel line