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Moore Spas

4.9 (52 reviews)
Closed 7:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

Services - Moore Spas

Pool chemical testing and balancing

Pool cleaning

Pool inspection

4 More Services

Pool installation

Pool maintenance

Pool repair

Pool winterization

Moore Spas Photos

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Recommended Reviews - Moore Spas

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Reviews With Photos

Amber P.

Tayler and his crew were awesome. When I requested a quote for my hot tub to be picked up and relocated, I got a call within 1 minute of submitting my request online. Tayler was prompt, polite, easy to talk to and answered all of my questions. I wasn't sure if we would need a crane or not but, I didn't have to worry because Tayler took care of all the logistics for me. All I had to is just wait for my hot tub to be delivered. He and his crew were on time, took care in my delivery with precision and expertise. There were no hiccups in positioning my hot tub in my backyard and he placed it exactly where we wanted it. The entire experience was seem less and hassle free. I would recommend Moore Spa's hands down because they have the experience and it reflects in there customer service and professionalism.

Taylor was so accommodating and made our jacuzzi experience much better than the first part of our story. Very professional and was very good at communicating his schedule with us. We needed a crane service after the original Spa company did not finish putting the Spa where we needed it. So we had to figure out phase two on our own a d I found Moore Spas on thumbtack site and they were very quick to respond, came over to see the site and we were scheduled for the next day. Taylor is a wealth of information and has lots of experience in the business. We would recommend them to everyone. Thank you again for the less painful experience.

Finished and ready for water!
Shann B.

This Company was Amazing at moving a Spa my parents purchased from a friend. The owner was very professional and helpful and explained everything easily. He and his crew were early and and kept in great communication with us. They came and set Spa up for us and went over instructions of use and how to clean properly. Overall couldn't be happier and would highly recommend them. My parents are having them come back for regular cleanings as well.

Spa

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2 years ago

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4 years ago

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5 years ago

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4 years ago

Super responsive. Came through in a pinch, very helpful, and informative!!! Thank you!

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4 years ago

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6 years ago

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

Tayler and Rachel continue to provide great service. Clean work, 0 drama and the knowledge is there. Will continue referring. Thanks guys!!

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6 years ago

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6 years ago

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5 years ago

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6 years ago

Taylor was extremely knowledgeable, honest, and provided great customer service. Would recommend 100%

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7 years ago

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6 years ago

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7 years ago

Excellent service .My friend suggested them and I'm glad he did. Thank you and I will definitely recommend them to others.

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6 years ago

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7 years ago

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7 years ago

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4 years ago

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Ask the Community - Moore Spas

Review Highlights - Moore Spas

Taylor was so accommodating and made our jacuzzi experience much better than the first part of our story.

Mentioned in 13 reviews

Read more highlights

You might also consider

Nashville Pool Company

Nashville Pool Company

3.0
(6 reviews)

In short, STAY AWAY!…read more I cannot believe what awful service we have received since using Nashville Pool Company for our family's backyard pool. We had the pool installed almost 10 years now. A salt water pool to be precise. While it was more expensive to install, after weighing our options we decided it was the right choice for us. When we hired Nashville Pool Company we thought we were getting responsible pool service company that was very reasonably priced. We were obviously very wrong about that though. After a little while of using their services we started to notice bills charging for service visits that were never performed. When we called the company to straighten it out they were always rude and would say we had no proof, insisting that their men had come on a day we had been in the backyard from morning to night. So we must have just missed the strange man coming into our backyard while we were gardening to clean the pool in which the kids were swimming? Yeah, that must have been it... It's easy to have competitive prices when your business practices are less than ethical. But that wasn't the end of our troubles with them. After repeatedly asking the pool cleaners to clean the filters, which I understand takes some time and is not very glamorous, we were only getting grumbles and excuses. Then a little while later we saw one man putting chlorine in the pool. We asked him why and he said that they had made it a chlorine pool (without consulting us, the owners, I might add). We asked why and they responded that the filter was clogged so they couldn't add more salt. Well do your job and clean the filter then! Don't make excuses and then cost us over $1K in repairs! And to top it off, on their last visit to our house, we asked them to clean part of the pool. They responded saying that they didn't have the appropriate chemical. Thankfully we had some in the garage so I pulled it out and asked if they could use that. Grumble, grumble, grumble some more but they finally agreed to clean it. Then the bill comes around and we were charged for a whole thing of the chemical! Even though it came from my garage? I tried to get in touch with the owner or manager to correct the billing mistake and instead I was yelled at and called a liar over the phone. The lady I spoke to then threatened to send bill collectors after us if I didn't pay. All I wanted to do was talk to someone about an error on a bill! Of course I paid, what else could I do? All in all I would say that Nashville Pool Co has provided me with the worst customer service that I have ever received in my life. On top of that they weaseled hundreds of extra dollars out of us for inventory that wasn't theirs and services that they didn't provide. I hope my review can save someone else out there from the headaches that come along with interacting with this company.

I agree wholeheartedly with the negative review and experienced very similar issues with Nashville…read morePool Company, from using all of my pool cleaning supplies and charging me for them to stealing the ends of the jets from our hot tub (which now just has open pipes for the water jets) after "opening" the pool up this year. I say opening but really it took from the end of April until the end of June for them to actually open it and clean the water/vacuum etc They tried to charge us for the pleasure after using our chemicals and the pool still being green and full of leaves and stuff from spring, the Polaris disconnected and the columns from winterizing still in the skimmers. This was whilst we had family staying from the UK who really wanted to use the pool and hot tub and were around every day watching the shady dealings of this company from the deck doing everything but opening the pool and cleaning up. We had many prior bad experiences the year before but thought that given they'd installed the pool initially that they'd be best to help maintain it. That was a mistake and I'd never trust them again. The amount of lies they tried to tell us was incredulous and frankly they are very expensive to boot. Also the rudeness of the way the owner spoke with my wife was shocking and very disrespectful. Thankfully we mutually agreed to not do business anymore. There is no situation that I would ever recommend this pool company to anyone. No agendas here and only a fraction of the stories I could tell about this company in the 2 years we used them.

Moore Spas - poolservice - Updated June 2026

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