If you need pool service in the Old Hickory area, ask for Jake at Holywater Pools! He went above…read moreand beyond with our gunite pool, not only taking great care of it but also making sure I understood the process. Fantastic service all around!

I've used jake for my pool maintenance and he was great. However, now I'm unable to get in contact…read morewith him. I purchased a cover for pool closure and I haven't received it from him or can get him to respond to my messages. I'm very frustrated and cannot recommend his services.

Great service and timing. Herbie and his crew were here every morning to start on the pool…read more easy to work with and was upfront about the cost and potential issues we might run into - like hitting rock; but it's Tennessee, go figure :) overall great experience & would highly recommend.

Herbie and his crew are amazing!! Start to finish very professional!!! The weather was horrible…read morewhile they installed the pool but I noticed they tried every chance they got to do everything they could before it would start raining again. Everything turned out great !!

Used there spas delivery service to move a spa we bought from someone in the neighborhood…read more Handled the spa with care and ease. Very professional and very knowledgeable. Kept us informed of their timetable. Would highly recommend their services.

Extremely detail oriented, great communication and very timely. I appreciated that they didn't try…read moreto charge outrageous prices. They were very knowledgeable and helpful. 10/10 recommend and planning to sign up for the cleaning/maintenance services. Glad I found moore's spas. They did a much better job getting my hot tub into a tight space than the company I purchased my hot tub from. Above and beyond excellence.

They did a fantastic job setting up my nephew's hot tub which had been sitting in his yard for far…read moretoo long. They even helped him book a crane in order to bring it up onto his deck. If I ever decide to get my own hot tub, I'll be giving Caribbean Bay Pools a call!

Kevin has built all of the pools in our association and now I know why…read more He's an integral part of the success of each pool. He's hard-working, honest, and knows how to get stuff done. I believe he goes above & beyond and his quotes are on par for the quality of his work. He has very high standards. I know others that have received a lower bid for their pool, until they start to "add" things already included in Kevin's bid. The pool work is fantastic. The work he has to contract out, not so much (eg: concrete work). However, if something is not up to par, he owns it and takes care of it. His office staff are knowledgeable, communicative, professional, and welcoming. I have absolutely no reservation in recommending this business. Putting in a pool is a big investment and you don't want to skimp on quality.

Adams Swimming Pools is the only place i call when i need pool maintanance. The usually come the…read moresame day i call. They are easy to work with. Thier technicians can handle any issues and thier customer service is excelent!

Allison made this process seamless from start to finish. Her suggestions and guidance made this so…read moreeasy and enjoyable. The attention to detail and the incredible crew that she has made it all go so smoothly and they finished exactly when they said they wood!

Amazing install, amazing communication, amazing finish. This company was A+ from start to finish…read moreand designed a wicked cool product!! Suggest them 100%!!

In short, STAY AWAY!…read more I cannot believe what awful service we have received since using Nashville Pool Company for our family's backyard pool. We had the pool installed almost 10 years now. A salt water pool to be precise. While it was more expensive to install, after weighing our options we decided it was the right choice for us. When we hired Nashville Pool Company we thought we were getting responsible pool service company that was very reasonably priced. We were obviously very wrong about that though. After a little while of using their services we started to notice bills charging for service visits that were never performed. When we called the company to straighten it out they were always rude and would say we had no proof, insisting that their men had come on a day we had been in the backyard from morning to night. So we must have just missed the strange man coming into our backyard while we were gardening to clean the pool in which the kids were swimming? Yeah, that must have been it... It's easy to have competitive prices when your business practices are less than ethical. But that wasn't the end of our troubles with them. After repeatedly asking the pool cleaners to clean the filters, which I understand takes some time and is not very glamorous, we were only getting grumbles and excuses. Then a little while later we saw one man putting chlorine in the pool. We asked him why and he said that they had made it a chlorine pool (without consulting us, the owners, I might add). We asked why and they responded that the filter was clogged so they couldn't add more salt. Well do your job and clean the filter then! Don't make excuses and then cost us over $1K in repairs! And to top it off, on their last visit to our house, we asked them to clean part of the pool. They responded saying that they didn't have the appropriate chemical. Thankfully we had some in the garage so I pulled it out and asked if they could use that. Grumble, grumble, grumble some more but they finally agreed to clean it. Then the bill comes around and we were charged for a whole thing of the chemical! Even though it came from my garage? I tried to get in touch with the owner or manager to correct the billing mistake and instead I was yelled at and called a liar over the phone. The lady I spoke to then threatened to send bill collectors after us if I didn't pay. All I wanted to do was talk to someone about an error on a bill! Of course I paid, what else could I do? All in all I would say that Nashville Pool Co has provided me with the worst customer service that I have ever received in my life. On top of that they weaseled hundreds of extra dollars out of us for inventory that wasn't theirs and services that they didn't provide. I hope my review can save someone else out there from the headaches that come along with interacting with this company.

I agree wholeheartedly with the negative review and experienced very similar issues with Nashville…read morePool Company, from using all of my pool cleaning supplies and charging me for them to stealing the ends of the jets from our hot tub (which now just has open pipes for the water jets) after "opening" the pool up this year. I say opening but really it took from the end of April until the end of June for them to actually open it and clean the water/vacuum etc They tried to charge us for the pleasure after using our chemicals and the pool still being green and full of leaves and stuff from spring, the Polaris disconnected and the columns from winterizing still in the skimmers. This was whilst we had family staying from the UK who really wanted to use the pool and hot tub and were around every day watching the shady dealings of this company from the deck doing everything but opening the pool and cleaning up. We had many prior bad experiences the year before but thought that given they'd installed the pool initially that they'd be best to help maintain it. That was a mistake and I'd never trust them again. The amount of lies they tried to tell us was incredulous and frankly they are very expensive to boot. Also the rudeness of the way the owner spoke with my wife was shocking and very disrespectful. Thankfully we mutually agreed to not do business anymore. There is no situation that I would ever recommend this pool company to anyone. No agendas here and only a fraction of the stories I could tell about this company in the 2 years we used them.

Great to work with! If you have a question they respond and…read moreproblem they come out I highly recommend them

Gustave did an amazing job He is always quick to respond…read moreand priced better then competitors, he is so personable and very professional, he is definitely my go to for all pool maintenance and fixes