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    The Spa Guy

    3.0 (8 reviews)
    Open 8:00 am - 5:00 pm

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    Reneaux Day Spa & Salon - Fabulous fade.

    Reneaux Day Spa & Salon

    (23 reviews)

    $$

    Called to see if they could squeeze me in for an "emergency wax" I ended up getting two different…read morewaxing services and my hair done! Kick @$$ friendly staff with a serious sense of humor to enhance any kind of day you might be having! Lindsey the wax lady is a GODDESS whom you can trust with the most sensitive of services and who will also make you comfortable in a not so comfortable situation! HIGHLY RECOMMENDED, from your friendly "last minute/late to everything mom". PSA: TRUST LINDSEY, she will tell you straight up which waxing hurts, and she's extremely quick and accurate! Bonus: my hair looks bomb!

    I rarely leave negative reviews, but this experience was disappointing because of the lack of…read morecommunication from start to finish. I booked a full highlight and haircut. There was no consultation about my color goals, desired blonde tone, or haircut plan before the service started. I had to stop her myself to show inspiration photos, and even then there was very little discussion. Throughout the appointment, decisions were made without explanation, including applying additional bleach and charging me $50 for toner without ever discussing the cost or expected result. When I expressed concerns about the color and wanted to make sure we were on the same page before cutting my hair, I was asked if I didn't trust her rather than having an actual conversation about expectations. The haircut was equally confusing. I was told she was only trimming my hair before the color service and would complete the haircut afterward. I changed my original haircut request from a long bob to long layers during the appointment, but the haircut was never completed. When I questioned this at checkout, I was told the haircut had already been done before the color service, which directly contradicted what I had been told earlier. After nearly four hours, I left with wet hair, unsure if I had even received the haircut I paid for, and feeling like my concerns were being taken personally instead of being addressed professionally. The issue isn't that I didn't get a perfect result. The issue is that there was little consultation, poor communication, and no real attempt to resolve concerns when they were raised. That's something potential clients should know before booking.

    The Spa Guy - hottubandpool - Updated July 2026

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