Easy to work with and worked around my schedule. Was…read moreaccommodating with using materials I purchased myself.

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

USA Plumbing out of Ashland City rocks. Jonathan killed it on our service today. Y'all need to…read moreclone him. I recommend them every day all day!!!!

AHS contracted them, and it was scheduled for Thursday, 10/23, from 2-6 PM. However, they didn't…read morearrive until 9 PM, and it's hard to trust their claim that they will submit the report. Diego, who I assume is the manager, and Kevin, the person who came to the property and was told he will submit the report. Now, it's already Monday still nothing has been submitted regarding the outcome. Lack of communication and is really unreliable.

They were great to come out and replace our water heater that had failed. Great service and…read morecompetitive pricing

I spent hours and countless tools trying to get a nut off of the fill valve before moving out of my…read moreapartment, as I had installed a bidet and needed to uninstall it. This team was able to work me into a completely full schedule this morning because they know I was in a tight bind to return the keys back to my apartment. Richard was extremely kind and professional and helped me out in 10 minutes. He also has the most positive attitude and was so helpful to me during this stressful time. I shouldn't have even struggled, will definitely reach out to Mid10 in the future and recommend them to anyone who needs help. Thank you a million times over!

Oliver was timely, communicative, and professional. He fixed the problem and then suggested…read moreoptions for the future. Reasonable price. Could not ask for more.

Came out and quickly fixed our mailbox and post that was torn down by a delivery truck. Great…read morequality and turnaround, definitely recommend.

We called with a time sensitive issue that sounded daunting and he jumped on it quickly and solved…read morethe problem

Great work! He was very professional, knowledgeable and pleasant. He even came out on a Sunday bc…read morewe had a bad leak! He saved us lots of time and money and was willing to do anything to help! We will use him EVERY TIME!! Thanks so much!!

Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

These are some of the kindest, loveliest service folks out there. They treat your house like a…read morehome, and they treat the people they work with as other humans. I cannot say the same for many other service folks out there today, unfortunately. Lee Company provides quality care and thorough service. Yes, they are professionals which means that certain repairs will cost more. However, with a service visit, they can assess beforehand and give you a quote, leaving you to decide if you would like to go with their services. Personally, as a homeowner, there were several things wrong with our new build that we needed some help on. Our builders rushed through several things, including an issue with electricity that always scares me. The staff who helped us have always been extremely dedicated, explaining us each step they were going to do patiently, without contempt or condescension. Again, I can't say I've always experienced that, particularly as a woman of color living in the South. Our neighbor recommended their maintenance service, and we have invested in it with no regrets. The people who chat with us are always polite, no matter on the phone or in person. The standard of care is really high, and I think they really value people at their company. It shows through their willingness to converse with clients and treat them kindly.

The Lee Company has a great deal of makeup work to do to retrieve their reputation with me. After…read moreputting my faith in them, becoming a subscriber and using them for plumbing help, I have had the following experience: I had a shower that was not draining and we called the Lee Company to come and check it. The initial two technicians who came were very nice, very honest and gave us a fair price for the repair. All that remained was for a person to come and complete the tile work. We were promised and set up an appointment days in advance to have the technician come at 8 AM. I received a call about 10 AM saying they had had a problem with the truck and had to take it back for repair. Understandable. However, at 1 PM still no one had come and no one had called. When my wife called to check, someone said that they had come to the gate of our gated community and did not receive any notice so they went away. They did not try to call me, the gate automatically caused my phone. Being in the hospital, I had nothing to do but answer a phone.. They did not try to call my wife. I am in the hospital having to deal with this stress. I had canceled my subscription with Lee Company once before, due to a concern over high pricing of parts that could be found at 1/3 the price.. This company, and these technicians knew of the predicament my wife and I were in. They did little to make things right. Consequently, the technician is now supposed to come the next day. Never mind that my wife had rearranged her life so that she could come tend to me at the hospital but other things as well so that she could be present when they arrived. This is typical of a fly-by-night company not someone with the reputation that Lee Company supposedly enjoys. Even if you reconfirm appointments, sometimes they don't come and they don't call.

Scheduled an appointment online with this Lee Company to get help with my heating system…read more Appointment was scheduled between 8-10am. Called at 9am to verify tech is coming. Was told absolutely. It's 1:05pm and still no tech. Called and now being told it's been rescheduled for two days out. No phone, no text. Just 5 hours of wasted time. I'd get any other company besides this one. You'll be wasting your time with Lee Company.

We were in a pinch with a nixed Hot Water Heater and a jammed garage disposal…read more Mr. Ellefson and the Prodigy crew came thru! They were here bright & early the next day, fixed the disposal, and gave us a speedy estimate on new Water Heater We know who to call next time for our plumbing emergencies.

It's always a gamble trying a new company for the first time but I'm glad a gave Prodigy a shot…read more Everyone was very polite, clean and took care of my problem effortlessly and at a reasonable price. Mark is one of the most friendly, down to earth people you will ever meet. So thankful we now have a go to plumber for all our needs. Thank you Prodigy!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Ryan came to my house 2 HOURS EARLY and he did phenomenal work. Very experienced next time I call…read moreBenjamin Franklin plumbing. I will definitely be requesting him to come to my home even if I have to wait. Polite and even funny. He told a couple jokes while he was here. He has a family so he understands the needs of a family man. Highly recommended.