In short, STAY AWAY!…read more I cannot believe what awful service we have received since using Nashville Pool Company for our family's backyard pool. We had the pool installed almost 10 years now. A salt water pool to be precise. While it was more expensive to install, after weighing our options we decided it was the right choice for us. When we hired Nashville Pool Company we thought we were getting responsible pool service company that was very reasonably priced. We were obviously very wrong about that though. After a little while of using their services we started to notice bills charging for service visits that were never performed. When we called the company to straighten it out they were always rude and would say we had no proof, insisting that their men had come on a day we had been in the backyard from morning to night. So we must have just missed the strange man coming into our backyard while we were gardening to clean the pool in which the kids were swimming? Yeah, that must have been it... It's easy to have competitive prices when your business practices are less than ethical. But that wasn't the end of our troubles with them. After repeatedly asking the pool cleaners to clean the filters, which I understand takes some time and is not very glamorous, we were only getting grumbles and excuses. Then a little while later we saw one man putting chlorine in the pool. We asked him why and he said that they had made it a chlorine pool (without consulting us, the owners, I might add). We asked why and they responded that the filter was clogged so they couldn't add more salt. Well do your job and clean the filter then! Don't make excuses and then cost us over $1K in repairs! And to top it off, on their last visit to our house, we asked them to clean part of the pool. They responded saying that they didn't have the appropriate chemical. Thankfully we had some in the garage so I pulled it out and asked if they could use that. Grumble, grumble, grumble some more but they finally agreed to clean it. Then the bill comes around and we were charged for a whole thing of the chemical! Even though it came from my garage? I tried to get in touch with the owner or manager to correct the billing mistake and instead I was yelled at and called a liar over the phone. The lady I spoke to then threatened to send bill collectors after us if I didn't pay. All I wanted to do was talk to someone about an error on a bill! Of course I paid, what else could I do? All in all I would say that Nashville Pool Co has provided me with the worst customer service that I have ever received in my life. On top of that they weaseled hundreds of extra dollars out of us for inventory that wasn't theirs and services that they didn't provide. I hope my review can save someone else out there from the headaches that come along with interacting with this company.

I agree wholeheartedly with the negative review and experienced very similar issues with Nashville…read morePool Company, from using all of my pool cleaning supplies and charging me for them to stealing the ends of the jets from our hot tub (which now just has open pipes for the water jets) after "opening" the pool up this year. I say opening but really it took from the end of April until the end of June for them to actually open it and clean the water/vacuum etc They tried to charge us for the pleasure after using our chemicals and the pool still being green and full of leaves and stuff from spring, the Polaris disconnected and the columns from winterizing still in the skimmers. This was whilst we had family staying from the UK who really wanted to use the pool and hot tub and were around every day watching the shady dealings of this company from the deck doing everything but opening the pool and cleaning up. We had many prior bad experiences the year before but thought that given they'd installed the pool initially that they'd be best to help maintain it. That was a mistake and I'd never trust them again. The amount of lies they tried to tell us was incredulous and frankly they are very expensive to boot. Also the rudeness of the way the owner spoke with my wife was shocking and very disrespectful. Thankfully we mutually agreed to not do business anymore. There is no situation that I would ever recommend this pool company to anyone. No agendas here and only a fraction of the stories I could tell about this company in the 2 years we used them.

Jason Perry of Perry Pool and Spa installed a swimming pool in 2014 for us. We received 5…read moreestimates for putting in a pool, and it was by luck in talking to a former neighbor, that we found his business. His business has an excellent reputation. He was very easy to work with, has an excellent crew, and is very knowledgeable about pool placement, drainage, construction, etc. Jason works, inspects, and is on site continually throughout the process. More than 4 months after our pool has been completed, he still comes out regularly or sends a crew member, to make sure all is running perfectly with the pool. We very much appreciate the way he runs his business and his customer service. We highly recommend Jason Perry of Perry Pool and Spa.

Swimming Pool Service and Repair in the Brentwood TN area…read more Great people to work with! Love their drive for perfection and service to the local residents and businesses. From weekly cleanings to complete renovations, Perry Pool and Spa provides quality services.

Adams Swimming Pools is the only place i call when i need pool maintanance. The usually come the…read moresame day i call. They are easy to work with. Thier technicians can handle any issues and thier customer service is excelent!

Kevin has built all of the pools in our association and now I know why…read more He's an integral part of the success of each pool. He's hard-working, honest, and knows how to get stuff done. I believe he goes above & beyond and his quotes are on par for the quality of his work. He has very high standards. I know others that have received a lower bid for their pool, until they start to "add" things already included in Kevin's bid. The pool work is fantastic. The work he has to contract out, not so much (eg: concrete work). However, if something is not up to par, he owns it and takes care of it. His office staff are knowledgeable, communicative, professional, and welcoming. I have absolutely no reservation in recommending this business. Putting in a pool is a big investment and you don't want to skimp on quality.

Adam did an amazing job refinishing the 30 year old pool in our Green Hills home! His diligence…read moreto detail was wonderful! So pleased with our pool snd ready fir summer entertaining

I bought a new house in Brentwood and called FP&S. They had been servicing the pool here for a…read morecouple of years. The girl I spoke to just kept saying over and over and over again that they could help, that they could take care of it and that she would have someone call me right back. Well, that was 6 weeks ago. I can't say if they do good work or not. I can say they need to hire a competent person to answer the phone and people to follow up. I can also say they lost a potential new customer and the opportunity to bid on several planned upgrades because of upfront failure to launch!

I can not say enough of the staff at Franklin pools and spas. They are extremely knowledgeable and…read morehelpful on the phone or in person. When I moved into my house they came out and taught me and refreshed me whenever I call them. Tara's knowledge and how much she remembers you demonstrates you are not a number but a customer. I always do my best to support local business!! I would recommend any new or old pool owner stop in and see what they have to offer.

They did a fantastic job setting up my nephew's hot tub which had been sitting in his yard for far…read moretoo long. They even helped him book a crane in order to bring it up onto his deck. If I ever decide to get my own hot tub, I'll be giving Caribbean Bay Pools a call!

I wish I could attest to the quality of the work they perform, but unfortunately I can't. Although…read moreI had a good first meeting with Johnny and was looking forward to using Siteworks on a substantial pool and outdoor living space, that won't be happening due to the nonexistent follow up. Multiple commitments were made by Johnny and missed. His lack of concern in returning phone calls is shocking and disappointing. My experience tells me if you're having issues before you start ........ it doesn't get better once you begin!

I had an usual request, to turn an in ground spa into a Firepit and Siteworks was the only…read moreHardscape contractor that was willing to attempt the project. The biggest challenge was determining how to run the gas line. It took a lot of discussion between Todd from Siteworks and their "gas" people, but they figured it out. While I contacted them in December, my only requirement was that it be done in time for Easter. The snow, ice, sleet and rain did not hinder them from getting it done in the nic of time! We LOVE our new Firepit and so appreciate Siteworks efforts to make this happen for us. They truly turned a sow ear into a silk purse ( Mommas saying) for us! Great big thank you to Todd and project manager Bill.... They made a commitment and followed thru fantastically!

Not the service we expected. Our project was assigned to personnel that did not deliver the…read morequality of service expected! Not to mention that the company ignored our reports of items missing from our property during the renovation process!

Totally happy ! with the work Broderick Builders did for us! Our project was not easy--tearing out…read more68' of basement apartment walls and insulation on a tight schedule (having been "stood up" by another company) to allow for scheduled internal water proofing (by a water proofing co--required by continued water invasion beginning with the huge rains April 3/4/5), then having to delay the scheduled rebuild for repair of a leak in the water proofing! Wonderful re-build--bright shiny new walls and floor--which then made the 50 year old ceiling look really ugly, so unplanned new ceiling! They also did a few other things that made our lives easier--always with a smile! John shows up when he says he will and does what he says he will, with friendly, competent, hard working subs! He will be my first go to guy from now on--I have several out door jobs planned for Broderick Builders for later--when it's not so hot! Thank you John!!