James was great! My property is in East Nashville and I have a Toto Toilet that can be sensitive…read more James popped in and helped tighten the Toto, and showed me how to adjust if there is an issue. He was on time, helpful, and super professional. Will use them in the future! Thanks so much

This is not a review of the work. Also, the responsiveness…read morewas excellent. That said, 100% missed the mark on my estimate. 100% quoted $1,575 for a job that wound up costing $325. 100% plumbing's solution was so different that I question their integrity. I think they just took advantage of the situation and customer. I wouldn't use them without another quote or two. I had my repair done for a fraction of the cost. Do not recommend.

The customer service, quality and value was excellent. Chris's explanation of the process and…read moretimeline was easy to understand and follow I would recommend him to friends and family.

We contacted Chris' Plumbing Service when our on demand, tankless water heater stopped working…read more They came out promptly, diagnosed the problem and ordered the parts. As soon as the parts came in, he came back and quickly fixed the issue. The bill was reasonable. We will call them again if we ever have plumbing issues. A good family run company. We are very happy with the service.

The whole home water filtration systems they offer are amazing! I recommend them to all my clients…read more I have had mine for 5 years and my water is great. Quick install on my water heater and whole filtration system. Very professional install team as well.

2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Got quotes for repair and replacing my HVAC system from multiple companies. Maynard was the best…read morequote by far and they installed the new system quickly and neatly I really appreciate their help and so glad to have a new system that I hopefully sail not have to repair any time soon. Only negative was I was quoted a smart thermostat and did not receive one. Would have been nice but not necessary. They were also supposed to come and inspect the install and appointments were made and rescheduled a couple of times. They didn't show last week and didn't reschedule this time, so I guess I need to give them a call.

I was having problems with my thermostat not accurately regulating the temperature in my home. I…read morecontacted another provider the week prior who checked my HVAC but was not able to determine the specific reason why the inaccurate temperature readings were occurring. This provider did state, however, it definitely WAS NOT my compressor nor my panel board since these two systems were thoroughly checked and tested. I contacted American Veteran's United (AVU) (formerly Maynard) who came to assess the same problem and said I just needed a new thermostat. The "new" thermostat worked for 2 1/2 days, then went back to inaccurate temperature readings. I contacted AVU again and the same technician came, evaluated the system again, and stated I now needed a new compressor package costing $1499.00. My HVAC was purchased on 11/2024 and should NOT need a new compressor; but the technician stated AVU (formerly Maynard) has no control over the parts received, but if I purchased the new compressor, it "will probably" resolve the problem. I reconsidered the estimate and sought another opinion. My HVAC was reassessed by the previous provider who found (and I personally observed) the AVU technician DID NOT: 1) Connect the "C" wire to the thermostat; 2) Program the "new" thermostat in its entirety (which required using the online programming guide); 3) Reconnect all the outside panels and tubing [with four (4) screws missing & one screw broken off]; 4) Connect the "heat" line from the panel board (which had been pulled out and prevented receiving heat); and 5) Check the fuses to see if they were burned out. The compressor DID NOT require replacing at all! Based solely upon my personal experiences with AVU/Maynard, it appears their HVAC "assessments" have a tendency to be inaccurate and DEFINITELY require a 2nd opinion. Their equipment is marginal at best; and if I had proceeded with AVU's recommendations, I would have spent in excess of $1499.00; when it was fixed for less than $400.00. I believe people of advanced age (especially single women) are a population that AVU targets for "recommended" exorbitant charges. The older population needs to proceed with caution with this provider.

What I look for in any repair service is honesty and fair pricing. Feel like I got both here.read more

Even though I explained to the person answering the phone that we needed a camera, they sent a…read moretechnician without one. Then, 2 hours later when the tech with the camera came. he only had a large camera so we were not able to completely...

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

Absolute weirdos running this business, don't let your car break down here each employee will come…read moreoutside and ask what youre doing. 0/5 stars if i could

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I reached out to over a dozen plumbers to see if I could get an estimate. Almost all of them were…read moreunable to come out without a service fee, but Frank offered to send someone out to quote it without a charge. That was the first thing that won me over. I don't understand when service professionals can't give you a best case/worst case without seeing the issue or at least do a complimentary quote to win the business. I know that it costs the business money to send someone out to quote it, but that to me is a business expense or should be at least applied to the job if move forward. My concern is that I wouldn't be able to afford the fix and wanted to know what to expect and be assured it was competitive. I hate the idea of paying a $60-90 call fee to get a quote and then potentially not move forward with the service. Seems like a risk if the quote came back as something I just could not afford on site or if it was not competitive. I understand that there are a lot of variables so it's necessary to scope the situation out, but it just doesn't seem like a good way to win business or build rapport. The good news and the point to my short rant here is that Frank at GNC did not charge me to send someone out to look at the issue. GNC was easy to communicate through via email, another bonus for me. I submitted email forms to many and most had a call center call me and leave me messages - not a great way for me to communicate during the day, I much prefer email, so that was a plus too. The plumber showed up on time and were very professional and friendly. They took a look and provided me an estimate. The estimate was higher than another plumber who had been out before to fix the same issue last year, but I felt a sense of trust with Chris who was sent. He was great, explained everything that was going on, and with a smile. I decided to move forward with the job same day, I didn't need to shop around, the experience and trust level was there. When he opened the wall, he identified areas where the last plumber (the more affordable one I mentioned) could have done better to mitigate risk of the hose bib from freezing again. There were a few things that could have been better attended to and Chris did just that. He took every opportunity to do the best work he could do to help keep the bib warm next winter. I was very nervous going into this because I have had poor experiences in the past. I will recommend GNC to anyone of my friends in need of a qualified and caring plumber.

GNC just replaced a pipe for us that had been leaking. I called two other companies and they…read morecouldn't come for two days -- GNC was here in a few hours. Their technician Chris was friendly, knowledgeable, and got things done in a timely manner. I would absolutely use them again!

We had gotten a quote for plumbing work from a competitor, not only was it expensive but it did not…read moreinclude the full service. Benjamin Franklin gave us a quote for 75% of what their competitor did with all the work completed The technician Zachary came out and did the work well. He was kind and professional. I really appreciate him!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!