Knowledgeable and really take good care of my investment (pool). I know I can count on these guys to show up and do what's needed. read more

I purchased a home with a pool and I've never owned a pool. Mike came out and explained everything regarding cleaning, safety, the equipment, and how to maintain the pool. He was patient, thorough, and tried to explain everything. The reason I say tried is because I don't always understand in regards to pumps and motors. I would strongly recommend might coming out for all your pool questions. read more

William is very professional and thorough. I highly recommend his services. I always get a photo of my pool and filter plus breakdown of chemicals used. read more

Pool tech took time out of his day to meet up with us after I got home from work to show us how to use our new sweeper and skimmer. Very thankful that he cares about making sure that we know how to get the best functionality out of our systems that keep our pool clean and healthy. read more

his company has been cutting corners with our pool service from the start. They claim the pool is cleaned, but the only "proof" they provide are wide, zoomed out photos that conveniently hide all the debris still floating on the surface and sitting at the bottom. It is obvious they are not actually doing a thorough job. Last week I specifically asked the technician to be more careful, and instead of fixing the issue he tried to insist it was already clean and blamed it on the wind. That explanation made no sense given how much debris was clearly still there right after he finished. It was only after being pushed that he finally took out the vacuum and actually did the work we are paying for. Today I called to address the ongoing problem and the person on the phone was rude, argumentative, and completely unprofessional. Instead of listening, he doubled down on the same excuse and acted like I was the problem. At this point it feels dishonest and not worth the hassle. We are canceling the service and moving on. TLDR; dishonest, slow lazy slackers, and overcharge to take advantrage of college students. Disrespectul and unprofessional and this will begin to show more in the coming years. read more

Very happy with the service provided and doing a great job keeping my pool looking beautiful read more

Premier Pool Service - Pool & Hot Tub Service Near Me

This review is for our weekly pool service/cleaning with Jayden. We actually had our pool built with PPS, and so glad we didn't have to figure out who to go with for cleaning services. Jayden does a thorough job in cleaning our pool. He actually sweeps the walls and floor, and scoops up debris. I say "actually" because we worked with a different cleaner before and he literally would spend 5 minutes "cleaning" our pool. He used to come to our yard with a pool brush but never even dipped it in the water! But that's for a different review. Jayden checks our system and gauges and sends us photos of before & after, as well as a report of any chemicals he adds. Overall, we're happy to have PPS and Jayden service our pool! Thanks Jayden!!! read more

After using an independent pool service, premier has been a breath of fresh air. They are reliable, friendly, responsive and pricing is reasonable. read more

Joel is our pool technician, and he is doing a great job. He pays attention to details around our pool, and is an extremely hard worker. I enjoy talking to him when he's here, and he is not only professional but very nice as well. He is definitely a hard worker and takes pride in his job. So happy he is servicing our pool. read more

We have had our pool now, being serviced for over a year and have been very pleased! Premier Pools built our pool and Jacuzzi out of Vacaville and Premier Pools out of Woodland services our pool and we have been very happy with their service! read more

As a new pool owner Premier Pool Service has taken the worry out of taking care of my pool. Jayden is very thorough and is very good. I highly recommend him for your pool service. read more

We love our pool, and we love the job our technician Jayden does to keep it looking brand new each week. He's always very thorough, friendly, and enjoys the company of our pigs. Definitely recommend read more

Premier is the best pool service that you can get , they are the most caring company that will service your pool like it's theirs , and the best is that, Jayden my pool service guy is the best and the most professional pool service guy you can get , he goes above and beyond to make sure that my pool is super clean and stays always blue , thanks Jayden always for all your help and thanks premier pool . read more

Over all my pool is always clean! However, I have issues with tipping the same person every month because they switch weekly service providers. Hector was here all month but not today. I had quite a few leaves at the bottom of my pool so I tipped the guy today. I can't afford to tip all of them. read more

We had our pool installed last summer and went back and forth with whether we needed a pool service going forward. Fast forward through the seasons and it was the best decision we could have made. We have never any issues with our pool, they're here like clockwork every week, fast service, and the pool always looks great. Special shout out to Mike who usually does our service! Always professional, fast, and friendly...even when our dog acts not so friendly. Will continue to use premier in the years to come read more

Premier Pool Service - Pool & Hot Tub Service Near Me

They have been consistently lazy and deceitful about the cleaning of the pool. They take pictures that are super zoomed out to confirm the pool was "cleaned" but this just allows them to bypass the actual process of cleaning because the pictures simply don't catch all the debris on the top and bottom of the pool. Last week I asked the cleaner to do a better job and he was lying about having already done it and that it was the "wind" which is a complete and utter lie because it is a physical impossibility that the amount of debris I saw with my eyes on the top and bottom of the pool could accumulate before the pool guy even leave the premises of our property. Eventually he pulled out the vacuum cleaner and did his actual job that we have been paying good money for. Today I called the receptionist and he was super confrontational, rude, and aggressive on the phone with me. Completely lacking an ounce of professionalism. He fell back on the "wind" lie that they like perpetuating (obviously wind will result in debris over time, but the amount of debris is not possible, right after they "finish cleaning"). We are terminating the service with this abominable, deceitful, scam company. read more

Premier Pool Service has been the best service my pool has ever had. I had gone through quite a few other companies before I found Premier. Everyone I have had contact with has been professional and extremely helpful, but today, Corey blew me out of the water, so to speak. I explained that I was having to pause my service for a while and would be taking care of the pool myself until I am able to resume service. He took the time to explain how to balance the chemicals as well as clean the filter and showed me an app on the phone that could help me figure out the chemicals to add. He was so kind and patient while I asked questions and wrote down instructions. I can't even stress how much this kindness meant to me. In a world where it seems we are all used to getting the bare minimum, and sadly have come to expect it, take heart! There are still people and companies who take pride in their work and who truly want to help and do their best every day to make sure their customers are happy. Premier Pool Service is one of them. Use them! You will be happy you did and so will your pool. read more

Very professional, responsive to all our questions and requests right away. Punctual and courteous all around, and their rates are reasonable. I highly recommend Premier Pool Service in Woodland! read more

I have been with Premier Pool Service for a couple of years and absolutely appreciate them so much! They always go above and beyond to help me understand the works of a pool, and pumps. Ceasar is always patient and kind in explaining things 10 times until I understand it. His team is great and always kind, respectful and always willing to answers quick questions on what their doing and convey any questions to Ceasar, whom calls you back within the day. They definitely make me feel like they are helping keep my investment in good running shape and will alert me of anything that they feel needs attention. Thank you Ceasar and your super sweet team. You guys are the best!! read more

We have had our pool for two years. We use the pool service and are very happy. Any questions or concerns with our pool our answered and taken care of in a timely matter .. Would highly recommend . read more

I have had the pleasure of having Premier Pools clean and service my pool for over a year. Their service has been outstanding and they have proven to be very responsive to any concerns. The administrative team (Kasey) and my pool technicians have been very professional and attentive. I highly recommend them for your pool maintenance needs. read more

Service was great and routine every week. Communication is always well! They always clean and check all pool, spa, and equipment!

Andre was awesome. He did a fantastic job. He took his time and checked every detail.

Super awesome people, they do a great job both the techs and the office staff are always super helpful and outgoing. I highly recommend them. read more

We started pool service with this company in April 2023. I hired this company because we needed assistance in getting the pool summer ready. After the first month of service I spoke numerous times with the technician about the poor appearance of our pool. He told me the owner would be coming by and taking care of it. On June 28, 2023 the technician arrived and told me the owner wanted me to call him. During our conversation I asked again about the poor condition of our pool and he blamed me for not wanting to run the pump amongst other reasons. This was totally untrue. He also said he did not want to service our pool any longer and left the pool in this condition (see picture below). After three months of service the final "Service Log" email stated that the pool was: Not Safe to swim in. What kind of a professional does service for three months and leaves a pool looking this way. read more

Premier Pool Service - June 28, 2023 Service Log - "Not safe to swim in" - Pool & Hot Tub Service Near Me

Premier is top notch from the start of the new pool process all the way to weekly cleanings!!! I would recommend this company over and over again!!! read more

Cesar your 3.8 star review says it all about your company. This company is a joke and they wreck peoples pools. Do not use them you will regret it. Wish I could give them zero stars! The owner is a liar and he's extremely disrespectful. He puts on a front for online reviews but I have texts from him that shows how unprofessional he really is. If you don't wanna clean pools in 98 degree heat just say so, don't make up some OSHA nonsense. I have seen Fred, an employee, pouring chemicals into the pool without a respirator, safety goggles, gloves, nor an apron while handling pool chemicals, so you can miss me with all that bs! read more

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They had excellent service. They answered all of my questions and were very prompt. They also had very fair pricing for services.

Simple, easy to the point. Called and service started within the week! Premier installed our pool and have been responsible, reasonable and responsive since the beginning read more

Premiere pool service is very communicative, shows up on time, and my pool is sparkling clean! I would highly recommend them.

Brett, has taken good care of us with our new pool. I would highly recommend for you pool and spa service needs.

Thomas is amazing , he goes above and beyond! Always clears my kids toys out of the pool etc His passion is obvious. Collins pl. read more

Premier has done 2 pools for us now and their service is always the best. I know I can trust them and they always communicate well. I do recommend them. read more

Premier Pools Service Woodland never disappoints! From cleaning to repairs our pool always looks AMAZING! We recently had all the tiles cleaned due to calcium build up that looked awful. After a days work our tiles looked brand new!! The owner and service guys are always kind, show up when expected, and act with integrity! read more

Premier Pool Service - Pool & Hot Tub Service Near Me

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He came by and inspected my pool. He also sent me his service agreement. I emailed him back and ask for two references, have not heard back from him to this date. read more

Thomas took amazing care of my Moms pool! We had a birthday party and when all was said and done it looked like a family of hillbillies used it for a bath. After Thomas was finished our backyard oasis was restored to its original glory! Thank you so much Thomas! read more

I'm a new and very happy customer. From the the moment I sent a request for a quote, choosing Premier for service and to each pooling cleaning received, service is exceptional! Below is a message sent following a service: Hello Cesar, I just noticed my pool after coming back from being out of town for the week for work. Thomas has done an absolutely AMAZING job servicing my pool! It has never ever looked better than it does right now. I also appreciate the customer service and the special added touch of the card along with a pool photo following the service! Thank you and your service is #1 in my book. Have a great day Carrie McClarin read more

Hi Everyone! Just wanted to share that this company did a great job in cleaning and repairing my pool. Mike was one the experts that made the repairs. He was very knowledgeable, easy to talk to and never gave up when challenges appeared. I would recommend them. Thank you Mike and Premier Pool's Team. read more

Just had our Pool School for our newly completed pool and spa. Cesar was great! Patient, knowledgeable and able to explain in language I could understand. Thank you for making it easier to understand! read more

Premier Pool Service is by far the best pool cleaning service I have had in the past 5 years to clean and maintain my pool. From the promptness to the communication to the quality of service provided they are hands down above the other companies. The prices are very reasonable for the amount of service they provide. If you are looking for a trustworthy company to do the job right give them a call as I have a saltwater pool that is pretty elaborate and he keeps it pristine. Keep up the great service!!! read more