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    Premier Pet Supply

    4.9 (8 reviews)
    Closed 11:00 am - 7:00 pm

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    2 months ago

    Clean, kind, and a wonderful staff. They offer grooming services. Will bring your supplies to your car.

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    11 months ago

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    3 years ago

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    4 years ago

    Super friendly and helpful. Great new neighbor in downtown Detroit! Shop there often.

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    My Pet's Butler

    My Pet's Butler

    (8 reviews)

    My Pet's Butler has always been a big help to me and my fur babies. I have two cats that don't like…read moretraveling so Shawn makes it easy by coming to us! It's so brilliant and so affordable. Thank-you for your patience and sensitive care. We appreciate you! If you need pet care within your home, give Pet's Butler a call!

    One of the biggest mistakes I ever made was trusting this man…read more I meet with the owner, explain everything that I need done and how to do it. I also leave hand written instructions as he requests. Then I leave for vacation and then find out it's not really him who shows up to watch your pet. He has people that work for him. So you have someone you have never met with keys to your house. The owner does not explain this when you sign up, he makes it appear as if he is the one visiting. He brags about all his experience and training, but what does that matter when it's not him taking care of your pet. He was never upfront about this, clearly tries to hide this fact, as you should know who is watching your pet and has access to your home. In my detailed written instructions as well as explained in person, how often I needed my automatic feeders set. I need about 15 feeders set to last 24 hours. Instead his worker just left one dish of food out total, just one. No feeders set at all. The owner said the man didn't know what to do. So why did I write down instructions and have a meeting with the owner in person? I found this out because on my first day away, I turn on my pet video cam and I notice my pet had zero feeders setup. I called the owner at around 10 PM. He didn't answer and then texted back complaining that he does not take calls this late. I explain my pet was not fed all day, he says he will have to come the next morning. He doesn't think a pet getting any food was any reason to rush over and do his job. He also complained that I was "spying on him" even though the camera is right next to the pet dishes, had they used them they would have seen it. It is not hidden, Plus it's my apartment he is working in. Had I not had this camera, he would have gotten away with total neglect of my pet for a full week and who knows if she would have survived. That night I had to have my landlord come over and feed my pet, so she wouldn't go a full day without food. My landlord calls to inform me the pet butler employee did not even lock my front door. I again call the owner to complain and he denies this and accuses my landlord of lying. Never once apologizing for this or any other mistake. My landlord has no reason to lie about such a thing. Yet, he has every reason to try to cover this up. He put all my belongings at risk, locking a door seems a pretty important step to miss when you trust someone with your home. After that call, the owner agreed to take over from this other employee. He says he will come every morning to feed my pet. The third day I check my camera and no visit by 2PM, once again all day and afternoon without my pet being fed. I call the owner and he tells me to calm down, he will be there soon. My pet was not fed all day, even though I explained to him directly my pet has health issues and needs to be fed at specific intervals. He did not care at all, he starts getting very annoyed and talking down to me. He treated me like I was in the wrong but I can't do anything about it as I am 10 hours away. Finally, My pet is not supposed to have treats due to health reasons. I explained to him that I still give her one a day, because it makes her so happy. But I keep them in a rubbermaid container with locking side clamps so she cannot access it. On the day I come home, I find the totally empty treat container, outside of the rubbermaid sitting on the countertop. He clearly had left out the whole treat container unlocked, my cat got to it, ate about 12 ounces worth of treats total. He didn't even bother to tell me what happened. He knew she had health problems and never even cared enough to inform me about the mistake. My vet told me monitor my cat for 48 hours, he knew what happened because the rubbermaid container was locked again, he just chose to not care. If you care about your pets at all, do NOT use this service. Avoid it like the plague. He never once was apologetic, or compassionate, just rude and sarcastic as soon as soon as he got the job. Avoid!

    Premier Pet Supply - petstore - Updated May 2026

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