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    Canine To Five Ferndale

    4.4 (116 reviews)
    Open 8:00 am - 11:00 AM, 4:00 pm - 7:00 PM

    Services - Canine To Five Ferndale

    Dog daycare

    Bath and groom only

    Pet boarding

    Canine To Five Ferndale Photos

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    Recommended Reviews - Canine To Five Ferndale

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    Fractured tooth and covered in blood after being there for only 5-mins to GET GROOMED - not locked. He bit the cage they locked him in.
    Paulina F.

    Don't ever take your dog here. I dropped my dog Henrik off to get groomed at their Midtown Detroit location recently. The lady at the front desk told me the groomer was ready for him and she took Henrik from me in the lobby. My apartment is a couple of minutes away. As soon as I got home (not even 5-minutes after I dropped him), I got a call saying Henrik had broken his tooth and was bleeding and that they cannot groom him anymore. I got back in my car to go get him. I walked in to find him soaking wet all over his body (they rinsed all the blood off him), and his mouth was gushing blood. They told me that Henrik bit the cage they had put him in because the groomer that took him (who they claimed was ready for him) put him in a cage to finish another dog's nails for "5-mins". I did not drop my dog to get locked/boarded, I dropped him to get groomed, and they told me they were ready for him. I would have waited that "5-mins" in the lobby with him. They told me Henrik must have gotten nervous and bit the cage they put him in, resulting in him deeply fracturing his top right canine tooth. The photo the employee had texted me of the cage (attached) shows me exactly why Henrik would have been scared. They put him in a small barred cage right next to 2 HUGE LOUD DRYING TUBES (to blow-dry the dogs). Clearly not the right cage to put the dogs in. I called my vet (VCA of Farmington Hills) and they told me to take Henrik to the emergency room immediately. I took him to BluePearl in Southfield and they told me there was nothing they could do and that he needed dental surgery, and that he was lucky he didn't break his jaw. The owner of Canine to Five gave me a call per my request and she ended up sending me over a waiver I signed 3 years ago releasing them from any liability. Real sweet of her. I told her about Henrik needing surgery and how they should cover the costs of this since he was in their care when it happened and they were negligent. I asked her how that was ethical as they had been negligent to my dog and she told me Henrik did it to himself.. "self-inflicted". Not to mention the employee I spoke to prior said the drying tubes block the cage Henrik was in from the cameras so I'll never really know what happened. The owner said she has had her business for 15 years and was "confident" in how they handle the dogs and their facilities.. clearly not. I found many other reviews on Google and Yelp of negligence and the owner not caring. I told her that I hope they can make this right. She then gave me her attorney's information. Even sweeter of her. Henrik was crying and kept poking and biting his tongue for days and was gushing blood. I finally took him in for surgery the following Tuesday of the incident and they had to put a tube down his throat and give him anesthesia, and then they had to remove his whole canine tooth due to the fracture being so deep. It was about $1000.  He is barely 4 years old and will live the rest of his life without his canine tooth. Avoid this place if you care about your dog. :)

    Canine To Five Photoshoot
    Alexander M.

    My Dalmatian puppy, Kimi, has been going to Canine To Five for a little over 2 months now and loves it. She gets excited as we drive up. The staff at the Ferndale location is great and already know her by name, which makes it a breeze when dropping her off and picking her up. Their daycare runs from 6:30am to 8pm, which is great because it allows me to go to work, take care of some extra chores, and be able to pick her up. She loves the puppy program and is exhausted when she gets home. Their power bowls are a great treat for the pups and are reasonably priced (6 dollars for tuna or chicken, 5 for vegetarian). I came to Canine To Five based on the recommendation of many coworkers that also take their pups here. Be sure to ask if you're eligible for a discount based on your place of work! They occasionally do photo shoots (about $15) depending on the holiday that is around, and upload the pictures to their Facebook and give you a hard copy.

    The Diva
    Carretta C.

    I have a dog who believes that she is human and deserves special treatment. Sending her here gives her the best of a dog's life and let's her think she has attained Diva status. I use the Midtown campus as well, and I love the staff. Glad to have them as Maddie's caregivers!

    if I could rate them a 0 stars I would. We had taken my dog here multiple times and everything seemed fine. we booked a boarding stay while we would be out of town for 5 days. while we were gone my dog had been attacked at the midtown detroit location in august. they downplayed the situations saying that he didn't get too hurt from the altercation. In reality seeing him in person brought me to tears. I wouldn't have even know he got attacked if it wasn't for me going to look at the cameras at the right time. I got one story when I called and asked what was going on and if he was okay and why the other dog had just attacked mine and then a completely other story when going to pick him up. they said they would let me know how he was doing in the morning since I was out of town and couldn't get him right away. I had NEVER been reached out to like I said I would and when I asked why no one had bothered to get back to me when going in to speak with them I had been told the manager was busy. if anything is more important than my injured dog I would love to know as to what it was. they didn't say sorry about it or even that they would mark down his boarding due to this horrendous incident. They said the other dog was excused from coming back but it doesn't make up for the lack of communication to me and the injuries and anxiety my dog now faces because of it. After this we waited a couple months to bring him to a group play/boarding. instead of going to the detroit location we decided we wanted to do ferndale canine to five since we moved and the last incident made things very hard to get over. we brought him in specifically told them to keep a watch on him especially since it's his first time back and they said he would. they said he did great and he would be fine for when we do have to board him for a couple of days. comes the time for vacation and we get a call saying he was playing with another dog and the dog had nicked him in the face giving him a scratch I told them it was completely understandable he has a white face and things happen and was very grateful for the update. next day comes and they say he seems to be having a lot of anxiety and they might take him to one on one just to calm him down and make sure he's not overwhelmed since it was day 5 since him being there. I was yet again very happy with the communication and had said that I was more than okay with one on one and if it persist and he seems uneasy keep him in there for the duration of the stay. next morning comes and I get a call saying he has been in an altercation ! I was caught off guard because last time I had spoken we had talked about him not being put in group play if he was still anxious and scared from there being so many animals and not being home. they said he was fine and that he wouldn't need to be picked up right away. I still changed my flight to get there as soon as possible. come to get him NO manager comes to help or explain what went on. they had overcharged over 200$ more than what it was suppose to cost and when I had asked for a manager the response was that he had to put it in his group chat for work for the manager to reach out when possible. i've never been to a facility where there is no manager on site. When bringing him home every time he was active and got excited he would cough. I called emergency vets and on monday my vet both said not kennel cough but probably something to do with his throat being injured. Makes sense due to his throat having gauges all down the side of his face and throat. Not only have I yet again have been let down but my dog has too. this time he has been 10x more anxious and it breaks my heart. I will NEVER again take him to this or any other canine to give location.

    Katelin T.

    As a dog trainer who does a lot of consulting for various daycares across the country, this is by far the best daycare I've ever been to. The owner cares so much about quality and safety and actually pays for regular, ongoing consulting with a certified behavior consultant to ensure that her staff are the most knowledgeable and skilled handlers in the industry. The staff there is just a joy and they are always so warm, positive, and friendly. I really trust that every dog there is in the best of hands, something I don't say about many places. Would recommend to anyone.

    First day photo of my puppy

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    4 months ago

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    8 months ago

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    Samantha H.

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    7 months ago

    Everything; the staff is terrific, and I love that I can see my girl while she is in doggie daycare.

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    2 years ago

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    Samantha H.

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    2 years ago

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    Samantha H.

    Thank you, Kim! We appreciate you!

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    3 years ago

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    Samantha H.

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    5 years ago

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    4 years ago

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    5 years ago

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    Samantha H.

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    3 years ago

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    Samantha H.

    Thank you so much, Alley! We appreciate you choosing Canine To Five.

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    2 years ago

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    Samantha H.

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    5 years ago

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    4 years ago

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    Samantha H.

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    2 years ago

    They always take such good care of our pooch. They know him by name when we walk in, and we love that we can check in on the live webcams.

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    Samantha H.

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    5 years ago

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    3 years ago

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    4 years ago

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    Samantha H.

    We appreciate you choosing us to care for Otus, Renee!

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    5 years ago

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    8 years ago

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    5 years ago

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    Samantha H.

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    3 years ago

    Great place. They actually care about your pets welfare. The professionalism they show is incredible. I highly recommend this place.

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    Samantha H.

    Thank you, Tony, we appreciate you!

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    8 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    Samantha H.

    Thank you, Karen! You know we love our Truman <3

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    3 years ago

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    4 years ago

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    9 years ago

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    6 years ago

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    Samantha H.

    Thank you, Jeana! We’re happy to see you guys back <3

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    10 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Canine To Five Ferndale

    How do people actually become customers here? I've been calling and emailing with zero response. I even filled out their form and submitted - nothing.

    Hi Valerie, I’m sorry to hear you haven’t been followed up with. After filing out our online form, you should have received a thank you email that details your next steps. Please email us at reservations@caninetofive.com and we can help you get… Read more

    Why is there no more grooming here?

    They expanded Cass and have more groomers there, they can see Noah the week Of rather then scheduling out so I'm way happier

    How is the dog grooming here?

    I love it! Talia takes her time with my dog who is pretty fearful and nippy. I'm grateful !

    Don’t See Your Question? Ask Away!

    Review Highlights - Canine To Five Ferndale

    My pup started there in the puppy program last fall and has been going for both day care and boarding ever since.

    Mentioned in 9 reviews

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