I made an appointment for my three little dogs. They did show up on time and even sent me an email to confirm. That is the only nice thing I can say. The groomer was rude and nasty. I will never. Use their services again. I wish I could give this 'service' xxxxxxxx ratings. In addition, she said she didn't like brown people. Interesting because she is 'brown ' herself. I just moved here from California. I've had my three dogs for over ten years. Never once in all that time did I get bad feedback about their behavior! She told me my maltipoo was aggressive! Probably because she was so mean and nasty! I did not allow her to groom the other two. She also got into an argument with a friend and my neighbor, who started to record her. read more

I wish I would have read others reviews before I used this company. I can definitely believe how many negative reviews they have! I can relate to ALL who stated they wish they could give 0 stars! I feel the same. I scheduled a grooming appointment via text they don't call, they didn't ask what we wanted. We have a golden I wanted a nice puppy cut for the summer, we showed the groomer a picture. She only bathed de shed and trimmed her ears & nails. I tried to contact them numerous times finally after 3 days they text & told me because I didn't book appropriately that's why she didn't get the cut we showed the groomer & that it was $10 extra because she was matted. So for $135 we didn't get what we asked for! She accused me of not grooming her since they last did it, well we did we just used someone else! She also said you got what you paid for. The WORST customer service & no communication! if they couldn't produce what we showed we should have been informed! read more

Ajia at Mi Pet Mobile grooming does a wonderful job. I like how I don't have to worry that my Yorkie is safe and has all of her attention. My Lulu enjoys her spa day! read more

I wish I could rate this company less then a one. Aija was so rude, aggressive, and out of pocket. I should have known not to trust her with my puppy when she showed up half an hour late, full of attitude, and was aggressive with my puppy. This person is unhinged and lacks basic decency. Beware!! read more

MI Mobile Groomers, are the best. We've that they come right to our driveway. My rescue dog Daisy, a shih tzu, is very comfortable with their handling of her as,she can be skittish with strangers. read more

I would give them zero stars if I could. Aja is rude, unprofessional, and argumentative. I don't even know how she is employed by this company because of the way she speaks to her customers. I could hear her down the street arguing with her customer and had to send my husband out to see what the situation was. She then proceeded to tell the customer that "it was obvious she didn't like people with 'brown skin." This had nothing to do with race and entirely due to her unacceptable behavior. When I came out she tried to say I didn't like people with "brown skin" either so I made sure I had my husband with "brown skin" sit on our porch for her to see. Completely unacceptable and downright rude. She also said the dog was aggressive and this dog has never shown an ounce of aggression at home or with past groomers. The dog was not herself for several hours after this groom. She was timid, shaking, and very isolated. What did she do to this poor dog?! DO NOT USE THIS COMPANY. AJA IS TERRIBLE IN EVERY WAY!!! read more

Worst customer service ever. This woman groomer is hostile, aggressive, and lacks basic manners. My neighbor works for a dog rescue. This entire block is filled with dogs. Their loss. read more

Just got my Australian Labradoodle groomed today you were fantastic! My dog was pampered, he was relaxed and he looks fantastic! It's the best thing I ever did for me and my pet! Aja was my groomer she's the best!! I'll be back! read more

I have been using this groomer for over 10 years. Our dogs always look great and more importantly -- are not stressed out by the process. Each dog gets one on one grooming. She hand dries instead of putting them into a crate and blowing hot air on them. Highly recommend. read more

I wish I could rate this place 0 stars. The staff personally insults potential customers by saying they should own "jackasses instead of dogs" if you have a pitbull. They will not take pitbulls as clients so they will not see our dog. A groomer has never had a problem with our dog before. Even if the staff wanted to use a muzzle for safety, we would be fine! It's clearly not about the dog but about the breed. Do not use this service. read more

I called to have my dog groomed and was told that different breeds are "time consuming" so they don't do them. Aren't you a professional groomer? I have been doing it on my own and don't even want any special trim, only to keep clean. This shocked me! read more

Such an unprofessional business that will never get service from myself or my family. I understand why some people think breed restrictions are necessary, in my opinion, it's based off of ignorance. But to ridicule those owners is another thing. read more

Please be aware... this is not the same business, they hired new groomers. My beautiful Bernese mountain dog was shaved to his skin. No one ever shaves a Berner. Any groomer can be simply lazy and say, "he was matted, I had to". BS. My dogs have never ever once had to be shaved! The one exception is my rescues when I've picked them up right off the street. I've worked in rescue for years and any rescue dog picked up off the street may be in tough shape. In that case there's no choice. This groomers only concern was I give her a tip separate from payment??? Who asks for that up front? If you know Berners, their guard hair could be damaged now for good. The owners answer, "we don't to double coated dogs". Why? Because it's work? No groomer has ever had a problem with my dogs. I will say she cared about my welfare. It comes down to this... be careful where you take your babies. They can deny all they want but my vet or any of my rescue contacts can vouch for my babies. I will admit louie hadn't been groomed due to his surgery, but I was brushing him(w/ the furminator too). Either way... Adjsia used to be good to my babies but now my dog paid a price with her new staff. read more

Only because 0 stars is not an option. I have a 1 year old rescued Shepard lab (more lab I.e. short haired) mix who gets violently ill on car rides so I have been searching for a mobile groomer for months. I thought I'd hit the jackpot here because they were close and affordable however I should have not ignored the warning signs I got during the initial scheduling. The person who scheduled my appointment was very abrupt and rude, zero customer service skills. I understood it was the holiday season and I was desperate since his shedding is intense from never being properly groomed so I kept the appointment. Not only did they not confirm and not return my multiple voicemails prior to the appointment, they did a no show the day of. I called just before the appointment to see if they were still coming and left a message. The lady finally returned my call and actually got loud with me and was talking over me the entire time. I will never ever ever recommend this company and will do my part to make sure this review is seen. I have never in my life experienced any company this rude. Ever. read more

I love the service and contrary to some it make me more comfortable that pits are not serviced as I have concerns based on known reports of incidents at other grooming locations read more

My three dogs look fabulous, as usual! I love the service that this groomer provides. Always professional and courteous, and shows concern for any issues my dogs may be experiencing. My Maddie was a bit difficult today, but my groomer loved on him and got him through his groom. She has been grooming my dogs for more than 10 years, since they were pups. Love her! read more

too bad they didn't show and didn't even call. This place is run by a bunch of dopes - I called today - the person said sorry - we over booked they did not call me or explain what a bunch of jerk faces read more

I love MI Mobile Pet Care! They are always courteous and kind to our dog. I appreciate that I get a phone call when they are on the way to our house. I always get wonderful, friendly service. I recommend them to everyone! read more