My first writing a review or complaint. It's a bummer that I didn't get to see their doc that was highly recommended. The clinic's scheduler/ reception/ customer service is so horrible. So upsetting and frustrating! The doc is only at this clinic on certain days, with my busy schedule, I tried to work it out. I have canceled and rescheduled, but they were going to charge me almost $300 for it! ( never heard of this!) When the scheduler told me this, I thought I needed to think about it, I said I would call back. My appointment was the next day, I didn't call back cause I was just going to use my lunch time from work to get to this appointment, I did not need to reschedule or cancel. So I got off work, didn't have lunch, went to the clinic only to find out that my appointment got canceled. The lady at the reception wanted me to reschedule and of course she would have to collect the $300! So I told her, I'll go somewhere else. Why can't they be flexible with scheduling? And why do the have to collect money for changing the schedule?! read more