I have shopped MMM a couple of times now, I found what I wanted and the clerk was helpful. A good…read moreplace to know if you have issues finding the medical supplies you need and don't find them at Walgreens or elsewhere.

Very nice young man. He put together a new walker for height because there wasn't one on the floor…read more We purchased it. He even came to the car with us to show how to break down and put in back of car. Would recommend your business for sure.

My 80 year old mother rented a scooter from them twice, she has limited mobility and wants to be…read moreincluded in the action of her 6 great grandchildren at the beach and around town when we travel to Santa Cruz and Monterey. John went beyond to make sure we had a great experience, this scooter fits right in the back of our SUV. We rented both time for a week, and he was flexible with the return. She was like a teenager, rolling down the street and beach pathways in her sunhat.

Such a beautiful soul we thank you John if you in need of any medical supplies. Please don't…read morehesitate come here !!

I ordered oxygen tanks and oxygen concentrator service. I confirmed with the representative that…read morethese should be delivered to my Central Valley address, and not my sister's San Francisco address, where I had spent months recuperating after surgery. On the day of delivery I was given a four-hour delivery window of 11 am to 3 pm. At 3:10 pm I called and verified that this was the most updated ETA for the technician. I selected option to speak to a representative, who told me my delivery time had been updated to a new four-hour window of 2:45-6:45 pm. WHAT?! She contacted dispatch, at my request, and tells me I am the next delivery after the technician's break. I wait some more... After 5 pm (or about 1.5 hours later), I speak to "Dean" (5 Stars to Dean!), who learns from dispatch that the tech is "on his way." Dean, however, notices that I have an oxygen concentrator service scheduled for the Central Valley and oxygen tanks being delivered to San Francisco! Good grief! He is going to contact his supervisor to fix the issue and escalate my delivery. My one star is not just for today's imbroglio, as this is not an isolated incident. It is a PATTERN. Following surgery in SF and recuperation at my sister's, my tanks were delivered to my home despite specific directions to deliver to SF. Also, the day I was released from the hospital, my best friend waited hours outside the delivery window for a concentrator and tanks to arrive. They finally were delivered after 9:30 pm, at which time the hospital would release me. Oh, it's 6:10 pm and I am still waiting (over seven hours) for my concentrator service. Goodness knows when the tanks will arrive. Sigh . . . UPDATE: "Mike" the tech just called (6:25 pm) and claims he was at my gated community at 3:50 pm. Claims he couldn't get in through the gate (Apria trucks come through here all the time and in my years here have yet to hear this excuse). Why did you not call me, Mike? He claims he did not have my number to call me. When I ask why he did not call the Apria office for my number, he claims he had no cell phone service. Seriously?! It all sounded like BS. Worse, HE acted completely put out that HE had to drive back to Patterson from Modesto!! Gee, wiping the tears, Mike...I have been waiting for delivery since 11 am, I've had to make multiple calls to Apria, and you think you'll be here by 7 pm. Let's not forget I am the inconvenienced customer here, NOT you. At least this snarky fellow will be delivering tanks and servicing my concentrator. UPDATE TO UPDATE: Mike was worse in person. Snarky, condescending, hostile, and AGAIN complained about not being happy he had to drive back out to Patterson. He had a cell phone and he had my number on the paperwork. I challenged the things he said to me that didn't add up. He asked, incredulously, "Are you INSINUATING I am being LESS than truthful?!?!" No, Mike, I am not insinuating. I am calling you a liar. Had to remind him that I was the inconvenienced customer, to which he replied that I had to wait "a little longer." No, Mike. FOUR HOURS LONGER. Kept going even further down hill from there. Opened my door and invited him to exit. By this time, I was shaking and his general hostility had me feeling threatened. Immediately set my home alarm. Looked out and saw that "Mike" was in a Penske truck, not an Apria truck. Despite my frustrations over the years with the call center staff messing up orders, in ten years of Apria service I have never experienced an unprofessional, disrespectful, and hostile technician . . . until today when I encountered "Mike." The BRIGHT ENDING to this day were the rep and the supervisor I spoke to after this dreadful experience. 5+ Stars to these two. They listened and are escalating my complaint, and I have been reassured that "Mike" will not be delivering to me ever again. Thank goodness! Another BRIGHT SPOT and 5+ Stars to Alex, the technician in San Francisco, who called to ensure that I had received my tanks in Patterson. Alex, Dean, Michelle, and the supervisor I spoke with (can't remember her name) are "keepers!" and I want to thank them all! 7/30/2018 UPDATE. APRIA HAS TURNED THINGS AROUND AT THE MODESTO LOCATION, AND STAFF IS PROFESSIONAL AND NICE. ROBERT, WHO DELIVERS TANKS, IS WONDERFUL! Yay!! Increasing the stars in recognition of a great turnaround! Things are not perfect, but SO MUCH BETTER!!

Complaint for the office in Ceres, CA…read more 1994 Rockefeller Drive Ceres CA 95307. I am beyond disappointed and honestly shaken by how I was treated. I rely on an oxygen tank as a medically necessary, life sustaining device. On Monday, I was clearly told that my replacement oxygen tank would be delivered on Wednesday. I emphasized that I physically depend on this equipment for my health. However, when I followed up today 11/26 (Wednesday), I was suddenly told by the manager/supervisor, EFSIE M. that I was "misinformed" and that the delivery wouldn't be until Friday. This is NOT a minor delay this is a delay of essential medical equipment that I require to function safely. But what was most upsetting was the attitude of the manager, EFSIE M. She spoke to me in a condescending and dismissive tone. When I asked if I would be reimbursed for gas if I had to drive an hour each way to pick up the oxygen myself due to THEIR broken commitment, she responded sarcastically asking whether they would be reimbursed for gas if they delivered it. She even laughed during the conversation. Oxygen for a medically disabled person is not a joke. It is not optional. It is not something to be laughed about. To be transparent, I did end the call by hanging up. It was not out of disrespect, but because I personally could not continue enduring her tone and attitude especially considering that due to my oxygen dependency, speaking for extended periods is physically difficult, stressful, and frustrating. I did not want to argue or escalate tension when I was simply asking for the oxygen equipment I was promised. This situation raises serious concerns regarding ADA compliance and medical equipment provider responsibility. As a patient with medical needs, I have rights under the ADA to receive equal treatment, reasonable accommodation, and professional service without dismissiveness or harassment. The emotional stress and physical worry caused by this delay particularly with Thanksgiving occurring in between was completely avoidable. Their failure to deliver on a promised medical supply date placed me in an unsafe and vulnerable position. I truly hope the company takes this seriously, re-evaluates its customer service standards, and ensures that individuals relying on life supporting equipment are treated with dignity, urgency, and respect. I will be contacting corporate to file a direct complaint.

Their services were lacking, not too friendly either. The woman working there had somewhat of an…read moreattitude saying that she doesn't know what she could do and essentially said to look to elsewhere for supplies. also no technicians in at the time of this writing.

I recant my previous post. Airsole (spelling not sure) is the only one to deal with and Xavier is…read moreso polite. I am ashamed at my previous post and wish there was a way i could delete it.

Needed supplies and the owner made a special trip to accommodate us. It was not about sales or…read moremoney. It was kindness from people to other people. I highly recommend this business!!!

When I call Reich's Pharmacy, a human being always answers my call…read more When I go to Reich's Pharmacy to make a purchase, I almost never have to wait in line. The people that work at Reich's, including Harold Reich, are always very courteous and knowledgeable. Reich's Pharmacy is by far the best pharmacy I've ever been to. I highly recommend Reich's Pharmacy.

A Life-Saver for Our Family…read more We are so grateful for Spire Med and the excellent service they provided when we needed medical equipment for my grandfather after he came home from an assisted living facility. We were in a bit of a rush to get everything set up, and they made the entire process so much easier than we expected. We rented a hospital bed, a walker, and a shower chair, and the equipment was delivered right to our door with no issues. The delivery team was friendly, efficient, and made sure everything was set up and ready to go before leaving. They even took the time to show us how everything worked, which really put our minds at ease. What stood out the most to us was the customer service. From the moment we called, everyone we spoke with was understanding and patient, especially when we had questions about what would work best for Grandpa. They made sure we had exactly what we needed for his comfort and safety, and we felt like they truly cared about his well-being. I can't recommend Spire Med enough. They helped make a difficult transition easier for our family, and we felt supported every step of the way. If you're looking for reliable, compassionate service, they are the company to go with!

Spire was wonderful to work with and there for us in a pinch. They delivered a hospital bed same…read moreday, then when we didn't need the bed any longer, they picked it up same day again. Great company!

Our family absolutely loves our new Stressless furniture. We purchased a sectional (that we were…read moreable to customize to fit our room) and a recliner/ottoman. The orthopedic back and neck support, along with the ability to properly size the frames to fit our "human" frames, provides a phenomenal level of comfort. We purchased our Stressless furniture from The Bone Store in Stockton, CA. They were a pleasure to work with and even had a specific model delivered to their Stockton store so we could try it out without having to drive all they way to Fresno. In addition, The Bone Store has a great selection of supportive footwear that our podiatrist recommended. For top quality orthopedic furniture and footwear along with top notch customer service, we highly recommend The Bone Store!!!

Went to the store looking for a transport wheelchair tried a couple found one my 81 year old…read moremother liked. Problem.. one of the associates missed label the chair with the wrong price. So the associates went and called her boss at the Fresno store . Spoke with The owner Todd he would not honor the price that was posted on the chair. He only wanted to give a 25 dollar discount on a error that was made by the associate who is also 82 years old that made the mistake. How many days had the tag been on the chair. I know everyone needs a job. As customer i don't know that the tag is wrong it should have been honored and if you don't want to honor people you should makesure your tags are correct before the store open

My initial encounter with Boies Medical Center Pharmacy was about 2 years ago and was a 5-star…read more However, with time, NOW working there are the rudest, most offensive & non-English speaking (fluently) individuals who refused to help me. They also said there were no orders for me then they said there was and lastly they changed their mind again and said they couldn't help me without an order. Shame on you for your staffing choices they seem to be motivated by friends and family, not competent workers. There is ZERO comprehension of the "urgency" of my needs; it is for my BREATHING for God's Sake. They denied my much-needed and electronically submitted "Order" for my compressor nebulizer plus a prescription to go along with it. I worked for several weeks to try to get this fiasco corrected and every time I'd phone the business, I would reach someone who didn't speak fluent English which is the staple of this Country USA, and to top that, the people didn't know what they were saying and 100% of the information they "reluctantly" gave me was incorrect! I took many photos because I wanted the public to know how much medical and ambulatory stuff people need back here but then I'm glad I am just now writing and crafting this review. I was even given a thank-you gift (from the previous employee on my first trip here with Dave for writing on Yelp about my experience) and for saying I was going to craft a great positive review but now I just cannot rate this business more than 2 stars. The original employees who were so helpful and jolly were not working on this day if they even still work there that is. Kudos to those who did work here nearly 2 years ago as they carry so much stuff for healing and care that it can save you from having to order stuff online. They had a ton of DME for seniors and individuals in general. I was shuttle-bussing my dear next-door neighbor & friend Dave, who also happens to be a senior citizen, to attend his many doctor's appointments and last-stop grocery shopping. We were also perusing the diabetic shoes for him. Lastly, please take note that these photos were taken no more than 2 years ago and live and in person by myself alone it is not to support this business now due to the change in leadership and staffing from-hell that has occurred. Buyer & Shopper Beware! Sincerely, Jana T.

Horrible service. Always out of stock. Slow and not reliable. I'd rather drive to modesto to get my…read moremeds.

Went to River Oak pharmacy to get my Covid vaccine they said that it was going to be a $40 co-pay…read moreand that it was no longer covered by the government and I said well it's supposed to be covered because I have United Health insurance and then some administrator came back while I was in the waiting room and said I had to "pay an administration fee and you can't ask for reimbursement from your insurance company and you can't turn it into anywhere and we're not giving you the shot unless you sign this paper saying that you understand that you can't ask for any reimbursement for this from any place else and you can't tell anyone about the fact that we charged you a fee or report it any where, and that we made you sign this paper." Part two: then when I got the shot they told me that it was only $25 and when I paid for the shot they gave me two receipts one for the $25 and another one for $140 showing that my insurance company covered the $140 so what's up with all of that?

Great people amazing service terrific prices. I can't say enough good about this pharmacyread more

Such a great company! I couldn't believe how easy it is to obtain supplies directly or through…read moreinsurance. The person that answered the phone was very knowledgeable and helpful.

Been using them for years for Sleep Apnea machines and supplies. I can't say enough about the…read moreprofessionalism of there. Highest compliments to the owner, AJ. Worked with him on a couple of issues and he is fantastic. ps props to Joey too.