I have shopped MMM a couple of times now, I found what I wanted and the clerk was helpful. A good…read moreplace to know if you have issues finding the medical supplies you need and don't find them at Walgreens or elsewhere.

Very nice young man. He put together a new walker for height because there wasn't one on the floor…read more We purchased it. He even came to the car with us to show how to break down and put in back of car. Would recommend your business for sure.

My 80 year old mother rented a scooter from them twice, she has limited mobility and wants to be…read moreincluded in the action of her 6 great grandchildren at the beach and around town when we travel to Santa Cruz and Monterey. John went beyond to make sure we had a great experience, this scooter fits right in the back of our SUV. We rented both time for a week, and he was flexible with the return. She was like a teenager, rolling down the street and beach pathways in her sunhat.

Am currently dealing with plantar fasciatis and my doctor's office was slacking not able to find me…read morea knee scooter to help me stay off my foot. Found this business online and John was so kind and helpful and really went out of his way to locate one for me to rent. It's very happy it's hard to find great customer service like this anymore definitely recommend for rental or purchase of medical equipment

Betty was great, easy to work with, great selection & great staff . Pricing seemed to be…read morecompetitive

In my limited experience with Premier (purchase and service of an Invacare Pronto 51 wheelchair),…read morethe face-to-face experiences in my home with the sales guys and with the service technician have been 5-star. Unfortunately, whomever handled my recent phone inquiries regarding the need for a service call had me searching for someone else to handle the repairs. Day 1: My first voice mail inquiry went unanswered. Day 8: I called again and got a human who said that if I would fax in a repair prescription someone would get with me to set up a home visit. I sent in the fax right away. ~Day 13: I called and left a voice message requesting a return call to let me know what to expect. By then I expected nothing from dispatch. I went fishing for a different provider but didn't find any local repair dealers for the Pronto who would work with my insurer (United Healthcare-Sutter/Gould). There might be a match around, but I didn't find one. ~Day 20: A repair tech called and came out the same day. Again, a 5-star experience. The fellow was friendly and knowledgeable, though he had to let me know it would take another 2 weeks to return with the required parts and make the repairs. Obviously I don't know where the glitch in the system is, but in 2014 it shouldn't take more than a few days for a factory authorized dealer to receive any needed parts and to get the job done. Bottom line; kudos to the guys in the field and blah to the office and parts source.

After a fall from my hoyer lift, I reached out to Lift and Transfer to schedule an inspection for…read moreApril of 2025. The owner of the company, Craig Coogan, came to my apartment late and smelled strongly of alcohol. He was visibly under the influence. My caregiver was going to be off her shift, and I let him know. He aggressively insisted that she put me in the sling, because I weigh 130lbs and that should not have happened. I told him that my next caregiver was on her way to my apartment. He insisted that I should get in my hoyer lift again. While we were waiting for my next caregiver to arrive, he stated that he works with everyone in the Bay Area for Lift and Transfer and has been doing this for 28 years, and then said for 25 years a few minutes later. My next caregiver came in, and I was put in the hoyer lift and raised up as high as I could go. There was nothing underneath me, and my caregiver stated that she wanted me to be in my wheelchair while we discussed options. Craig declined, said I was safe, grabbed the sling, pulled it hard, and shook it back and forth. As a reminder, I had fallen out of the sling because one of the straps came off the hook. He then put his hand on my upper leg close to my vulva and my shoulder without asking for consent. He left it there for roughly 3 minutes. As a disabled woman who cannot physically defend herself, this caused alarm because there was no reason to touch me. Also, because he seemed drunk, I couldn't predict what he was going to do. He would ask my caregiver to adjust the sling and then proceed to do it himself in a rough manner without asking for my consent. He was aggressive when telling my caregiver she was doing it wrong when she stated that she did manual transfers. She stated that we preferred it that way with her, because she can pick me up. If he had come at his scheduled time, then my previous caregiver, who uses the hoyer lift would be able to show him how she uses it. He would not offer different solutions for how my caregiver could transfer me. It got to a point where they got into a verbal argument, and I had to raise my voice at him to tell him that he is not here to discuss this. I was then put back in my wheelchair. My caregiver stated she has another client with a different hoyer lift that might be a better solution. He kept pushing her to tell her who it was because he had been working with everyone for 25 years. She was hesitant to tell him because she did not want to violate client privacy, and then he stated again that he had been working in this company for 28 years. After that, he gave her his card so she could send him a picture of the hoyer lift. Afterwards, he was drawing a map of my room to demonstrate other options for hoyer lifts while my caregiver was doing work around my room. He would not move out of the way when she politely asked him to move multiple times to where she had to squeeze behind him and brush against his body. He would not acknowledge her. When he drew his map of my room, it did not make sense of what he wanted to do. He had this idea of putting the hoyer lift in the ceiling, which I stated I was not comfortable with. He gaslit me by telling me that it was fine and I had to tell him that my ceiling would not be able to hold a hoyer lift with the poorly designed ceiling in my apartment. He then continued by suggesting putting me in a hoyer lift that could put me further down in my bed. When I told him that I would not want that, he then suggested putting me in a hoyer lift where I could park my wheelchair in the hallway. This did not make sense because my staff would not be able to safely get me out of my chair or bypass my wheelchair to get me to the bathroom on my commode chair. His next suggestion was to park my wheelchair facing the wall. This would not make sense because my caregivers would not be able to put the straps from the sling on the hooks safely. I stated that it wouldn't feel safe doing it. He then suggested, again, placing the hoyer lift in the ceiling and parking my wheelchair in the hallway. It had become more obvious that he could not think logically due to being under the influence. Afterwards, I walked him out of my room, where my caregiver was cleaning dishes. He kept talking to her about how she should not be manually lifting me and mumbling that it wasn't safe for her back. He then tried to give her his card again. At this point, I understood that he would not leave without me forcing him to leave. I had to walk him out of my apartment building to make sure that he was out of the building. I did not feel safe until I knew he was out of the building. Not only was I concerned for my safety, but I am still concerned for the clients that he continues to work with.

Thank you to all of the staff at Lift and transfer specialist for your excellent installation and…read moreadjustment post installation. You really did a great job and I want to let other people know that.

Addemdum: Its coming up on a month since i heard "we are processing your order right now"…read more Still nothing. I usually keep my stuff together with duct tape and the sewing machine for the headgear. Not sure how the place "operates", but it is not my problem. Luckily I am not on life support equipment from there.

Recently the people working there have not followed thru with their promises…read more I received an email in March that it was time to order my supplies. I called and spoke with Glenn. I gave him my order and he told me that it would be processed the following day. Two weeks later I still did not have anything. I called 6 different times only to be told that it was being processed. Never did I get a phone call telling me there was a problem. It wasn't until I got irate and I spoke with their manager and even she was difficult to get a hold of, that. I finally got a result. She shipped me the bare minimum at their cost. That was supposed to take of the problem. She stated that the doctor had not approved it and they had to have approval for Medicare. My question was when was I going to be told that so I could contact the doctor. At no time on any of my calls was I told that they needed Dr. approval. After seeing my doctor and talking with my doctor, she didn't have any knowledge of their needing something. It had not been a year since my previous visit so it should have been processed without any problem. Long story short, I have chosen to go with a different company because I'm very disappointed with home oxygen. I feel I was lied to by the employees. Had I been informed of the issue, I could have reached out to my Dr. sooner. It's been two months and still no follow up!

NOT RECOMMENDED This company is incompetent and dishonest. They do not stand behind their…read moremanufacturer's warranty. I tried to get my system fixed from the middle of January to the middle of March and finally gave up. Here is my experience. Week1: Called for service. No response. Week 2: Called again, spoke to a person who scheduled service for following week. Week 3: Tech came, said it was the motor, under lifetime warranty. Said he'd contact manufacturer, get back to me. Week 4 & 5: No response. Called again, spoke to woman who said she'd been wondering about this service call and would look into and get back to me. Week 6: No response. Week 7: Called again, woman said she's send someone out. I said someone already came out, said it was motor. She said he was new and more experienced tech might be able to fix. Week 8: While waiting for tech she called and asked if I knew I had to pay for service call. I said why, if 1st tech was incompetent. She said 2nd tech agreed with 1st tech, saw videos he took. I asked why he was coming out. She said she'd get back to me. She did and cancelled appointment. Week 9: She called back and said they got a new motor but had to charge me $1200 plus $400 service call. I said it had lifetime warranty. She said it didn't. I have paperwork that said it was. They refused to honor it. I gave up and had chair removed. They charged me $600 to take it out. They will fix it up and sell it for thousands. DO NOT DO BUSINESS WITH THIS FIRM.

From the owner: Lifeway Mobility is a leading provider of accessibility solutions, including stair lifts,…read morewheelchair ramps & lifts, home elevators, transfer aids, and bath safety solutions in greater Sacramento. Our goal is to first understand the mobility needs of our customers and then to identify the best solution to meet those needs. We help residents with limited mobility stay safe in the home they love. All the solutions we provided are professionally installed and serviced by our trained and certified technicians. Contact us today to schedule a free in-home or virtual consultation!

Nick Castro from Home safety services came out to our house, and did a fabulous job of inserting…read moresome safety grab bars in the bathrooms. I didn't realize how much of a problem it was getting to be for me....stepping in and out of a tub/shower that we have in the guest bathroom. I was amazed today when I took a shower there and the grab bars were in the perfect position to help me get in and get out without a worry of slipping. I even utilized the bar to stabilize myself while toweling off. They are very sturdy and he managed to get them well-anchored into studs. I recommend Nick highly, it was a very pleasant experience from the beginning until the end, and I wouldn't hesitate to call him in the future if I need more help with safety!

Im a care giver this place sucks don't use medi cal with them. Rip off had chair less than one…read moreyear fixed it once but then nothing but excuses. Please r v ome pick this piece of crap up. now if you wanna contact it's Xathrin Hoch I'm keith her caregiver what does you reached you lifetime limit mean cont I have to say that was very quick response we received to our complaint it was the most information. My client has received front either place that put the chair there. BUT while these negotiations are taking place she is stuck in the house because s e the chairlift blocks her path when she crawls down the stairs . Can someone at least come pick it up.. but thank you you were the best on info