Nick Castro from Home safety services came out to our house, and did a fabulous job of inserting some safety grab bars in the bathrooms. I didn't realize how much of a problem it was getting to be for me....stepping in and out of a tub/shower that we have in the guest bathroom. I was amazed today when I took a shower there and the grab bars were in the perfect position to help me get in and get out without a worry of slipping. I even utilized the bar to stabilize myself while toweling off. They are very sturdy and he managed to get them well-anchored into studs. I recommend Nick highly, it was a very pleasant experience from the beginning until the end, and I wouldn't hesitate to call him in the future if I need more help with safety! read more

This company is absolutely awesome! I called Home Safety Services because my wife's stairlift had stopped working. David called me back within a couple of hours and was able to diagnose the problem over the phone and give me instructions on what to look for. With his help I was able to get the lift working again in a few minutes, saving me the cost of a service call. This is the second time David has helped me out. I used him last year to service the same lift and he was prompt, professional, courteous and extremely knowledgeable. I've been around a long time and have used many types of service companies over the years but have never been more impressed with anyone's customer service than Home Safety Services. They get 5 stars, plus! read more

Our Handicare Chairlift wasn't working for a few months. The people at Home Safety Services were very responsive. They had our chairlift motor installed within a week. Thank you to David, Technicians Noe and Ray for their professionalism and giving freedom back to our elder. read more

Im a care giver this place sucks don't use medi cal with them. Rip off had chair less than one year fixed it once but then nothing but excuses. Please r v ome pick this piece of crap up. now if you wanna contact it's Xathrin Hoch I'm keith her caregiver what does you reached you lifetime limit mean cont I have to say that was very quick response we received to our complaint it was the most information. My client has received front either place that put the chair there. BUT while these negotiations are taking place she is stuck in the house because s e the chairlift blocks her path when she crawls down the stairs . Can someone at least come pick it up.. but thank you you were the best on info read more

Now that we are in our 80's, we needed to make our showers a lot safer. After much research, we chose Home Safety Services and couldn't be more pleased. We now have nice looking strong Grab-bars, a very nice, upgraded shower assembly, a chair in one shower, and a non-slip mat. Our Technician, Edward O'Conner was outstanding in advice and workmanship; and finished the project in a few hours. I thought it would take much longer. He is very skilled. Also, the estimate was done at the begging of the project and was very reasonable! Chris Monahan Los Alto Hills read more

We had an extremely positive experience working with the team. They were professional, knowledgeable, and took the time to understand our client's needs before recommending solutions. The installation process was smooth, communication was excellent, and the work was completed efficiently and with care. It's reassuring to work with a company that clearly prioritizes safety, independence, and treating clients with respect. We would highly recommend them to families looking for trusted home accessibility and safety solutions. We will be referring them, exclusively, to all those who are looking for DME supplies. read more

Home Safety Services is an excellent company. From my first call until installation by an expert field technician, Edward O'Connor, everything went well and easy. The bars not only do the job of safety but look nice. Every home should have these safety bars no matter what age you are. read more

Punctual, professional in and out in about an hour. Respectful customer service and reasonably priced. Good

We moved in a new ADA condo in 2022. The water closets and showers did not have grab bars. I saw their work truck parked in various spots around the construction site. I called them from the number on the truck for service. Ed came over and took color/ measurements, returned on another appt and did the installation. Stepping out of the wet tub or showers with grab bars in the right places has made the cost of installation totally worth it. No slips or falls! Besides making our space safer; having Home Safety do the work instead of us doing DYI was a great service. read more

We need shower grab bars that we purchase on Amazon installed. Carlos, the Technician arrived on time with all required tools. A quick five minute discussion about where the bars were to go was all that was needed and I left him get on with the job. The finished product was wonderful. He had done a very good job and cleaned up everything afterwards. Done and dusted in less than one hour. I couldn't ask for better. read more

Home Safety Services - Safer than ever before! - Home Health Care Near Me - Burlingame, California

An Excellent Company. Technician: Enrique Gomez is very professional and courteous. You could even track their arrival time in their App. On 9 September 2024 he installed 5 Grab Bars in 1 hour, in two bathrooms. The price for the bars is as per the length. So the company does not overcharge you. Highly recommend this company. read more

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I am very dissatisfied with the pricing of this home safety service. I was quoted one price over the phone, but when the technician arrived, I was given a much higher price. The charge of $500 to install two simple grab bars, is an excessive and unfair amount for our seniors. Home Safety Services should definitely offer an free consultant . This was not offered. read more

We had an EXCELLENT experience with Home Safety Services. Everything from making the initial appointment, to having our shower safety bars installed by Carlos Medina (who was AWESOME), was top notch. I would easily recommend this company to family and friends. read more

Their site says same day or next day service. Don't believe it. I waited 12 days for an appointment. Then I got bumped for another 8 days. They may provide great service if you are not in a rush but if you have an urgent need you may want to look elsewhere. read more

Carlos installed 2 safety grab bars in my mother's bathroom. He explained where we should place the bars based on her height and mobility, how long the bars should be, and made sure to drill into the wooden beams (studs) behind the drywall. The bars have a non-slip material, not just shiny, slippery metal, which is an additional benefit I wasn't aware of initially. He did quality work efficiently and my mother loves the ease and peace of mind the safety bars give her. I highly recommend! read more

Home Safety Services - AFTER - Home Health Care Near Me - Burlingame, California

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Thank you, Ed O'Connor for designing and installing handrails on the steps leading from the laundry room to the kitchen. I believe in being disabled with style and Ed's design has made this possible. A friend asked if the handrail was an art installation and not a handrail. I feel safer and more independent with the handrail. Thanks also to the team who manufactured the handrails. Excellent work. I wish I could add photos, but they won't attach. Margaret Tong read more

Quick, affordable, professional, courteous , I felt confident Mike knew what he was doing and he was exceptionally nice too. 100% would use again. My mom feels safer already with her new shower bar installation! read more

Home Safety Services - Home Health Care Near Me - Burlingame, California

I LOVE THESE PEOPLE! I reached out last year for grab bars and Carlos reviewed the house, made some safety suggestions, and measured for stair lifts. Well, it is almost a year later, and I found I REALLY needed a stair lift ASAP. I spoke with David on Monday, and since they already had measurements, and had the chair in stock, Janice managed to get installation scheduled just two days later. Noe and Mike were very professional, explaining what was needed, and went right to work. They were done in just a couple of hours. And Noe explained everything about the chair and how to use it. I can't even say how delighted I am with everything about and everyone at Home Safety Services. I cannot thank them enough for their quick response and skills. Thank you all! read more

This is such a great company. The staff, they are all friendly, respectful, and well trained. They have made our lives so much easier. I recommend then highly. read more

The company provided me with good and bad results. The good was a custom hand rail that I paid dearly for - almost 3K The original steps were 6 inches from kitchen threshold to first step, and then a plastic step below that step. The company built steps from plywood and painted them with house paint. They were supposed to be 4 inches each which is what a disabled person needs. Now, I am 4.5 inches from the kitchen threshold, then 5.5 inches to the next step. The final step is 4.75 inches. When I complained, they sent Michael to check the measurements. Which he did. He said they could rebuild the steps at a cost of 1K with "no charge" for painting. I said I'm disabled, not stupid. I emailed with the owner Martin who said the same thing. Again I said, I'm disabled not stupid. The inability to guarantee their promise is the reason I am posting this negative review. read more

Home Safety Services - Before - a bookcase that I balanced on when I exited kitchen. - Home Health Care Near Me - Burlingame, California

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The technician wore his mask below his nose, he placed the grab bar where I asked him not to place it and he didn't clean up after himself. The technician created a hole where my towel bar was inside the shower and patched it up very poorly. Very expensive too. Martin, yes I am a real person and I will contact you next week after the new year. So I spoke with Martin and he had someone call me yesterday. This person stated that the technician that came to my house did not create the hole in the wall. This person told me that the technician just patched up a hole that was already there and that I just didn't see the hole before. I asked him why the technician would do a terribly poor patch job on a patch they claim was already there? What?!? read more

David from Home Safety Services helped me get my 5 year old stair lift up and running again today. He was knowledgeable, patient and good natured. Thank you so much for expert help and care today! read more

Just had Home Safety Services install 2 Chair lifts at my father's home. Was very impressed from the bidding process to final completion. Communication was great, workmanship, and thoughtfulness in finding the best solutions to a couple of minor issues was very much appreciated. I would highly recommend. read more

Brilliant, efficient work done! Ed came in and right away assessed my needs perfectly!

I used Home Safety Services to install safety grab bars in the shower and wall. The technician was professional, clean and did a great job. I felt this was a job that I could have performed myself with the help of a friend but after seeing what was required I'm glad it was performed by a professional. read more

Wow service today. Called this morning about getting grab bars installed in my tub. Not only was the technician Edward able to stop by same day, he installed the bars today. Looks great, very nicely done and bonus, my bathroom had a pleasant lemon scent after he left. Also, the woman who first took my call, Janice, was lovely, very pleasant and professional. Thank you so much! read more

Carlos repaired the stair chair lift. He arrived on time, was courteous and professional.

Home Safety Services came to San Francisco and installed grab bars, handheld shower head, bed rails and raised toilet seat with arm rests. Ed was very knowledgeable and adaptable, helping to figure out how to fit these into the space available. Their service was prompt, competent, and friendly. Thank you, Home Safety Services. SL, San Francisco read more

I found Home Safety Services when I called the SF Dept. of Public Health's CHIPPS Program (Community and Home Injury Prevention Project for Seniors) to ask who they use for minor safety modifications. Setting up a home inspection was easy and Carlos arrived on time to do an assessment. He recommended grab bars that we didn't think we needed, but we're glad we took his advice. Noe arrived with a fully-equipped truck and did the installation efficiently, and solved some on-the-spot challenges (like a false wall behind the shower) professionally and with equipment he had in the truck. Altogether a great experience with them, and I recommend their services. read more

After my dad's knee replacement surgery, and due to the fact that my parents are both in their 80's, I wanted to install some grab bars and railings at their house. We used Home Safety Services and had a great experience. Scheduling was quick & communication was good. Michael and Michael were the two workers who did the assessment & then subsequently installation and they were great. Overall no complaints: great company for this type of work. read more

I wanted to install grab bars and remove my shower/tub track and glass to improve safety of master bath in prep for knee surgery. Hemmed and hawed about whether to hire a handyman and decided to go to HSS after speaking with John and a contractor friend. There online communication is excellent and the work was done by an experienced safety technician who talked with me and based on that decided which bars to install, where to position them and at what height. Did outstanding job in removing frame so there is nothing unsightly, only one small caulked screw hole. Give yourself the satisfaction of investing in your safety as you age! read more

When your health and safety or that of a loved one who has a physical disability is at stake, you want to work with someone who knows what they are doing, shows up when they say they will show up, and makes the process easy for you. That's exactly the experience we had with Home Safety Services! This company operates in a professional, helpful, and responsible manner. We filled out their online form for an assessment request, they called us back a day later, and we scheduled an appointment for them to come and install the grab bars in our showers. The technician arrived exactly on-time (he touched base with us earlier in the day), assessed our needs in person, took measurements with my feedback, and then installed the grab bars over the next hour or so. We now have three in each shower (they normally recommend two, but we specifically requested three), and I couldn't be happier! The technician was clearly knowledgeable about physical disabilities, aware of the best and safest ways for someone to use a grab bar to stand up from a sitting or lying position in the tub or on a shower bench, and discussed it with us in a respectful, professional manner. The total price for their time/labor, expertise, 6 high quality grab bars, and any taxes was $915. It would be considerably less for someone who went with the usual recommended 2 grab bars per tub/shower, as they estimate $150/grab bar installed. I cannot recommend this company highly enough! read more

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My experience with the company was professional and no issues from the start of arranging for the installation date to the installation. Edward O'Connor came out today, and gave me a 30 minute heads up, to install the bars and he made my day. He was fast and efficient with his time and work. At the end of installing the two bars and putting his tools back in the truck he then ask me if I was sure about installing at another location in the house near the bathroom that could be helpful for my father. He explained and talked me through the process. I agreed. He went back to his truck grabbed his tools and installed the bar. I was so apologetic, and he was so gracious and professional. He then thanked my father for his service and sacrifice, a VA veteran, and thanked me for being a caregiver to my father and complimented my efforts. I truly wanted to cry in how touched I was in my exchange with him and his benevolence. Thank you Edward O'Connor! Final note - the bars are a better quality than I thought they would be. And super strong and sturdy, perfect to hold up my father that stumbles and falls frequently due to his Parkinson's Disease. read more

Excellent communication. Technician was knowledgable, gave me very good advice about shower design allowing me to correct my plan. Grab bars are solidly installed and I'm confident in the correct places. Service was performed at my house in Sacramento. read more

We had Home Safety Services come out and babyproof our home. They were excellent! I'm pretty good about identifying unsafe zones, and our guy pointed out several things I hadn't considered--towels on the oven door, runners on the table, etc. He even discovered a few plastic dry cleaning bags I had in my baby's closet--yikes! We had attempted to do some babyproofing on our own thinking we could manage it . We had some serious fails--namely, the tension mount babygate we got that our toddler started using as a climbing wall. It was unstable and unsafe, and a few more attempts at climbing it would have resulted in it tipping over onto our hard floor. Jack came in and did an excellent job. No pressure from him--he simply laid out the different options in the areas he identified, and we picked what we wanted to concentrate on. He was prompt, courteous, and I felt very comfortable having him in my home with me. I have no qualms about giving them a 5 star review. If you use them, you won't be disappointed. Thanks again for the great work and peace of mind that comes from knowing my house is safe for our family! read more

Hi My 95 year old mother had a fall and needed new grab bars in the shower. Her occupational therapist recommended HSS. I called and got an appointment very quickly. let me know the cost for the bars, gave me the time the tech would arrive, and confirmed the tech would be outfitted in COVID protective gear. The technician, Carlos, was punctual, helpful, polite. He was especially patient with my Mom. He took time to discuss the best placement and came up with a way to lower the shower head for accessibility. When he went to work installing he was done in less than 30 minutes. .He even had the right part in his truck to lower the shower head. and he fixed that too! The total cost was really reasonable., exactly as quoted. plus a small fee the shower head mount. I highly recommend this company. read more

We had a bathroom safety bar installed. They had the product, making the appointment was easy, the technician came on time and the installation is excellent. BD read more

Great service and installation. The installer was helpful, professional and did a great job installing safety bars in our two bathrooms.

I wanted to compliment Toby Bell for outstanding service with my home installation. He was very professional, knowledgeable, and friendly. He also had my safely in mind with precise placement of my grab bars. He also made safely minded recommendations for other products I needed. He was truly a dedicated individual who does superior work. Thank you! read more

I desperately needed some grab bars installed in my mother's bathroom. After doing a little research, I ended up calling Home Safety Services. Janice was very helpful setting up an appointment for the following week. I was so glad that they were able to send someone out quickly! Ed showed up right on time and helped us figure out exactly what my mom needed. Ed is very respectful and polite and really knows his stuff! He installed several grab bars and placed some non-slip, rubber-like tiles on the shower floor. The first time my mom saw the bathroom after he finished the work, she was so happy! She felt so much more confident maneuvering in the shower and toilet room. I highly recommend this company for your home safety needs! read more