1. Premier Heating & Air Conditioning

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Milton, DE

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Premier Heating & Air Conditioning

3.0 (2 reviews)

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3 years ago

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10 years ago

Didn't bother to show up or call to cancel. I guess his time is more valuable than mine. It was a sales call.

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F H Furr - Troubleshooting an HVAC issue.

F H Furr

(41 reviews)

We recently had the water heater replaced because we had a "contract" that saved 10 or 15%. Well…read morethey came in and did the work. The kid did a fantastic job but we were charged $2800 for a $17-1800 dollar job. Called in to ask why it was that price when 2 other places we called both said the same price, $1000+ cheaper. Took the manager I guess he was 2 weeks to get back up with us and he said he had to do research on how competitive the pricing was and kept trying to explain there quality of parts and service warranted the cost. Well my wife wouldn't accept it and they finally refunded us $250. So we cancelled the contract and just had another plumbing issue and used Drain Chasers Plumbing in Georgetown and he was fantastic. Super nice, and a private owned business. Sean from Drain Chasers was who we had just come out and gave me his personal cell phone number for if any other issues arise.

Furnace repair. Were here 7 times. Each time was to fix what they messed up the time before…read more Replaced control panel. Took 3 tries to get it right. Didn't put sealant on gas lines. I got very ill from gas in house. After 2 days they put sealant on gas lines. They said everything was fixed. Why they went out and messed with my ac to fix furnace is beyond me. They caused a 3 yr old ac unit to stop working. It had worked perfectly till they touched it. Gave me a price of $332 to $2,700 to fix it. Something they screwed up. They also burned up my thermostat. I have hired another company to fix it at half the lowest price. Never hire this company for any repairs. Besides screwing everything up I could have died from gas exposure. I demand a refund!!

Sobieski Services - Milton - New fan motor installed on upstairs unit in July, 2024

Sobieski Services - Milton

(5 reviews)

Our upstairs system broke down in May, 2024 (see last review). Since then, the downstairs system…read morehas broken down 3 times. First in August, 2024. They replaced the fan motor on the outdoor unit. Again in January, 2025. They said it was freon leak but never showed us proof. Said they replaced a coil and put in 12 lbs of freon, charging us $1800 after the tech had to come back a second time because he wasn't dressed appropriately for the cold weather. System broke again in early Feb, 2025. They came out said it was the motor that they replaced in August, 2024, and then said they would no longer honor their service warranty because we hadn't had the units serviced, except they had been out to service them every year because they kept breaking down. They wanted to charge around $780 for labor. When they called back they price had risen to almost $900 for the same job. Called another company. Find out that they uinstalled an old used inappropriate motor in August and now wanted to charge us to fix it correctly. Also found out that our system only hold 9.8 lbs of freon so they over charged for us for at least 2 lbs of freon. DO NOT LET THIS COMPANY INTO YOUR HOME!!!

Sobieski installed all of the HVAC units in my development and when I had no heat I contacted them…read morein the morning. They could not send a technician until the following day. The technician was friendly and knowledgeable but did not have the thermostat controller board that was needed. He did have a transformer and replaced that and bypassed the controller board to get the heat restored while we waited on the part. The service charge was $89, the transformer was $277 and the controller board was $994. Seemed a little expensive to me and after a little research the controller board is $100 and if ordered with the transformer $130. I did not have them return to install the controller board and instead found another company.

Premier Heating & Air Conditioning - hvac - Updated October 2026

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