I have gone to this business a few times and looked past the unfriendliness of the owner as well as…read morelooked past a few bad reviews I have read. But the last time I went in to get a simple thing done - my dog's nails cut, I was astonished at the actions of the owner. My dog is fearful of getting her nails cut, and often cries out during, but never has she tried to bite a person and or defecated while it was being done. The groomer (not the owner) was cutting my dog's nails when my dog started to cry out. When the owner came up to them she began yelling "stop it" at my dog, that was when I heard my dog starting to growl - unfortunately I did not see what the owner did also to cause my dog to defecate. She then took my dog off the table and embarrassed me by shoving her out the gate and claiming she could not cut her nails for fear of giving my dog a heart attack. No apologies, no advice on maybe what I could do next time to calm my dog down beforehand, no suggestions whatsoever. I basically felt kicked out of the store because she didn't know how to do her job. I did not appreciate it. I have never written a bad review before, but this was too much. The problem I had with this was one: she was telling the other groomer to get another muzzle and apparently having two small dog muzzles available for use at one time was too much for this business to think about in advance. When talking to the other groomer, in front of many customers, she was yelling at her to do things. "Barking" orders, if you will. Not only does she manage to be unprofessional to customers, but to her employees as well. Two and mostly: For as long as this woman has had her business around in Lemont, I would think she would have had the experience to know how to keep a dog calm while cutting nails or just basically know how to handle an animal. Does she do this with every animal that doesn't behave perfectly? What does she do to the animals when the owner isn't around? It seems this woman may be in the wrong business that a fearful dog crying out would send her into such stress. I would think she would act like she wants to keep her business and not scare away customers with her yelling, her unprofessionalism, and her basic lack of ability. I really do hope this is an isolated incident. I would hate to know that others' animals and the owners themselves are being treated this way. But after my dog and myself being treated this way at this establishment, I would highly advise going to another groomers.

I just read several negative reviews about the owner abusing/hitting dogs. That is something I have…read moreneither seen or experienced, but I don't stay with my dog so I don't know what she does. I have taken my dog to Critter Cleaners three times and was charged a different price each of the three times, which is the only negative I find there - she has always been nice and personable and seems to do well with my dog.

Gentle kind and thorough Nails are great and drummeled…read moreBaths excellent Close to home Can get an appointment that is convenient

I have been taking my puppies here for years at their prior location. Always a good job!!!read more

We got Bella in May 2021, and she is the best cat breed I ever seen. She loves playing with our…read moresons and she loves to socialize! Unlike other cats. I can't believe others cats would allow my kids to play with them as Bella does! Very friendly with guests. Everyone sees her is so astonished by her temperament. I am not a cat person at all but this Himalayan cat from Ruta changed my mind. Ruta your cats are exceptional! and our family is so happy to have one of your cats!

I have 2 beautiful himi (seal point, blue lynx pt) babies that are by far and away the best…read moredispositions of cats I've ever seen. Pretty sure it was due to superior breeding skills of Ruta. Mama wouldn't feed but Ruta bottle fed both and was their world until we adopted them. She has a beautiful environment for her very special babies . You will not find the blue eyes these boys had just anywhere. They both were sired from special himi's she bought and brought from a breeder in Spain. If you want to show, she will have babies that will take your breath away. My family was replacing a Persian and seal pt himmie that had passed of old age. I adored those as well, but the 2 from Ruta, just more than you could hope for if you just want them as a family member. The amount we paid, very reasonable for the love and beauty of these kitties! Again, Ruta is amazing and treats all her kittens like her human babies. We talked for hours and she even helped us to learn how to bathe them and was a trip back to her gorgeous home. Knowledge of this breed, fortitude to make sure kittens come into this world pampered and loved, Ruta is just an amazing person as well as breeder. You CAN'T find the love she puts into her babies just anywhere! Thank you Ruta, our boys are still the beautiful babies you brought and nurtured into this world! Oh, and No problems what so ever with their health!

I have been using Nora's Pet Sitting for years. Nora provides the best care for your pets whether…read moreit's a vacation or a daily walk. My pup loves her and she loves him!

Nora has been the go to pet sitter for my family of pets since I moved to Lemont 16 years ago. From…read morea new kitten or puppy to geriatric dogs and cats, I trust her to take care of them! She gets to know each pet as an individual and develops a rapport with them - even the most temperamental of my pets love her! She follows instructions to the letter and makes sure my pets are fed properly and given plenty of loving attention. This kind of care gives me plenty of peace of mind. Her being a licensed vet tech is an additional plus! I highly recommend her as a pet sitter!

I am all for rescuing animals, I love animals, and have been a foster for this rescue 3xs now, up…read moreuntil 3 weeks ago. But, according to the mgr. named Kim she stated to me, "Please understand that we are currently in the process of moving out of our facility and are significantly understaffed. As a volunteer-run organization, we are doing our best". Which to me isn't good enough, and at what cost? Bringing in dogs from Kentucky and then selling them for $600.00-$700.00 dollars isn't helping dogs find a nice home. Stop bringing in trucks of animals in until you clean up for rescue. They have had several complaints, just look them up. Even their fosters aren't being taken care of or RESPECTED! Until they can clean up their act, there are other great animal rescues out there.

I had a wonderful experience with Ruby whiskers! I have a…read morebeautiful, energetic, loveable kitty from them. I really respect their entire process and I love that they respond!!! They weren't the only place I tried but they were the only one to respond. they verified me and I was blessed with my new baby boy kitty. I highly recommend Ruby Whiskers!

Switched from Mokena Animal Clinic. Prices are better and staff are genuinely happy. I had been at…read moremokena animal clinic so long I forgot that the staff at a vet should actually be happy. The vet is wonderful here- very kind. And the support staff are attentive and helpful. I'd much rather give my money to a good clinic that provides quality care at a reasonable price like this one. Now my cat with diabetes who needs regular care will get better care by kinder, upbeat staff- and we will save a fortune. Bonus, they have an exotic animal doctor on staff so we got to see a turkey which my son thought was amazing.

I live in chicago i have 2 senior dogs(both 10 years old). i…read morerecently changed from a city vet to Archer. i couldn't be happier! they do great work, and the whole staff is very kind & welcoming. i look forward to bringing Eggs & Bacon out for their b healthy maintenance needs!

We absolutely love and adore the Dogtastic Team! Our girls are rescues and have some specific…read morepersonalities and needs, and Dogtastic always welcomes them with open arms. Not only do the pups love it, but we have peace of mind knowing they are playing and well taken care of. We would recommend Dogtastic without hesitation for Dog Daycare and Boarding!! 15/10 stars

My dog loves going there, so I love it! It's nice for him to interact with other dogs. The staff…read moreis very nice and attentive to the dogs.

Easy to schedule a mobile grooming session. They are timely in their response and the groomers are…read morealways friendly and helpful.

They always do a great job! Our doodle is very energetic and…read morethey do an amazing cut on her!

I brought my first dog to doggone perfection for about 15 years…read more He had long curly hair, especially on his ears and they got matted easily. Jackie talked me through how to care for his hair so it wouldn't get so matted. I didn't want him to go through all the pulling, so she gave him a beautiful short cut and got rid of all the matting. I am absolutely certain that our pup's safety and comfort will always come first. Thanks Ryan and Jackie for the purr-fect service ! I'm happy to be bringing our new puppy to you guys!

I have a large hairy dog and Jackie and her staff take such great care of her. I know Sammy sheds a…read morelot and in the past was grumpy for brushing (which was totally my fault because I didn't have the time to brush her between grooming). I appreciate all that they do to take care of her and their advice for me. They showed me what brushes to get, how to use them and I bought them. I came to the realization that they are the professional, I am happy to pay for their service and don't have the time to do this weekly. They are more than worth the money I pay them for her to look nice every month. I don't know what I would do without them.

They have been my vet for Pepper for a long time. On Thursday he unexpectedly collapsed on my…read morekitchen floor. It was 7:30 am, I called them and told them what happened. He tried to move but he rolled over and collapsed. I called them explained what happened. They know that I'm handicapped and I couldn't lift him. One of their wonderful staff came over and picked him. Their very caring Vet did a thorough exam. Ruling out everything, Pepper had a stroke. There was nothing we could do for him. Being in pain, unable to move, I made the hard decision to put him to sleep. I had Pepper for 12 years, I will miss him every day. Thank's to all of your staff for their compassion and caring way you treated Pepper and me during this very difficult time. Paul Bohanek

I have never worked with this Vet before. I called them about my puppies having Parvo, they have…read moredropped everything to accommodate me. They CARE !