One of the most thorough, honest and up front shelters in the area. They made the adoption process…read moreso easy and I felt comfortable that my kitten was healthy and well adjusted. I would recommend Humane Haven to anyone looking to adopt a furever friend.

I absolutely believe in the importance of finding the right home for an adoptable animal. There…read moredoes reach a point, however, when a screening process is so rigorous that it becomes unreasonable. The people at Humane Haven are completely obnoxious in the way they screen potential adopters, and are pretty much looking for any possible reason NOT to let you adopt a dog. I was wondering why some of their dogs go months without being adopted. I realized that it was not any legitimate issue with the dogs themselves--in reality, it is the people running the shelter that are the problem. If you're looking to adopt a pet in the area, I would recommend the West Suburban Humane Society (Downers Grove), TLC Animal Shelter (Homer Glen), or PAWS Chicago (Lincoln Park) over this group anyday.

Could not have had a better experience here! Sage, our adoption counselor, was super knowledgeable…read moreand took the time to really get to know us, answer any questions and suggest which cat would be the best fit for us. He did a phenomenal job, as the "Duchess" is already bein' a lap kitty the first night home. We're really so appreciative and are excited to give this lil' girl a loving home experience. Also this is a beautiful facility! It's heartwarming to know that these rescue animals have a wonderful space to stay until they are carefully placed in their new homes. Well done HHS!

Adopted my most amazing dog Marco from here 9 years ago :) he's the sweetest boy I'm so lucky to…read morehave him. Thank you for saving him off the streets

I love this group so much. We had been looking for a pup and we were referred to ARF and I have had…read moreextraordinary service! Everyone has been so nice, kind, and their dedication to their mission is unwavering. I'm so grateful to them for our Louie !!! 100% gold star

I'm not sure that these folks actually want to adopt out their rescue pups. Was approved and got…read morean email stating I was approved. Second email said wait 5-7 days and respond with dogs you're interested in, which I did. Never heard back. Ended up going to a local rescue and adopted a senior companion with special needs to add to the family. Our last rescue we had for over 11 years and we kept in touch with not only his rescue (yearly with donations and events), but with the actual person who rescued him. We are sorry ARF turned out to be such a disappointment with no communication after application approval. But nonetheless, it worked out for us and the rescue we rescued from. I was warned in the therapy dog community not to attempt to adopt from them and they were correct. Hate to leave a bad review since it's all volunteers, but simple communication goes a long way when there are a lot of pups waiting for forever homes out there.

After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

Horrible. My mom and I have been searching for a puppy that was either a German shepherd, husky,…read moreor lab. We went to this facility before close at 4 and don't get my wrong the lady who came out to talk to us was amazing and shared great info on how to utilize their website to see what animals they had available! They had a beautiful puppy that was a lab/retriever mix. So my mom went through the process and applied to adopt this little fur baby. After two weeks, there had been no reply from the people who supposedly view these applications. So my mom had emailed for an update 3 times!!!! WITH NO RESPONSE. I don't know who is in charge of that but it's straight ignorance. I understand they want to find a good home for these animals but jeez at least communicate! We have been dog lovers are whole life. In this household we currently have a German shepherd who is 6 years old and had a German/ husky mix that had passed two Christmas' ago at the age of 12. With no email back, my mom and I went up to the facility to meet the pup in person. And the rules there are RIDICULOUS. You can not get to the level of the dog which is crouching to the floor. They don't allow the dog to lick you or come too close in contact with you. It's like how are you supposed to get to know the pup and see if it's a right fit for you? They don't allow 1:1 with the pup and it's crazy. After not hearing back for a month and a half, we ended up saving/adopting a pup from a humane society in Munster, Indiana. She's beautiful, shots up to date, fixed, got 1:1 time with her, and took her home the same day! She got along with our shepherd and the kids love her. DO NOT GO TO PAWS

I attended big run wolf ranch for a family day, which happens once a month during certain months…read more Otherwise you can request a private visit. The parking situation at Walmart had me a little confused because I don't know directions of Southwest.But I was able to find where the busses, which seemed like two would run a continuously. When dropped off, it was a short walk to get to the front to pay your entrance fee. You could use cash or credit. They had a small open field for where they did presentations. If you want to be able to sit down, I recommend coming a little early, otherwise you will either stand the whole time or you can choose to sit on the grass. It's not a very big place.So once you walk around, you kind of see all of the animals, some a little bit harder to spot. It's cool to see wolves and learn a little bit more about that them about the tigers and the bear. They also had silly safari come out to do a presentation which was really cool to be able to be up close and personal with some of the animals that they brought. They do have food that you can buy on site.If you're feeling a little hungry. We did get a raffle ticket, but I have no idea when the raffle was happening as we didn't stay all day .But overall, it was a fun experience.It's so you make it what it is. You catch the bus back to the walmart parking lot where they dropped you off.

Went here for a family day and had a good experience. The bus experience was a bit tricky since it…read morewasn't clear to me which part of the enormous parking lot was the southwest side, however it was a bit more apparent when I saw lines forming after 10:00. When going there and back, it seems like there were 2 busses making frequent trips, so the wait was fairly short for the shuttle. The process of getting in was fairly quick and efficient, with separate lines for cash and credit. Near the entrance, there was a large space for watching presentations, which were fairly well done -- similar to what I've seen at other similar shows. It would have been nice to have some more bench seating, but this seemed sufficient -- with most patrons standing and some sitting down on the grass. The remainder of the facility featured animals scattered throughout different cages, and some chickens running around throughout the farm. During my visit, many of them were resting though at times they would walk around slowly. Some of the smaller animals were a bit more difficult to spot as they would blend into their surroundings. Overall, a fun experience and one of the few spots in the midwest where you'll be able to see several wolves together like this (I believe Wolf Park in Indiana and Brookfield Zoo are the other ones nearby Chicago - with other options in Ohio, Minnesota, and Missouri for a slightly longer trip).

For the past nine years these wonderful doctors and staff have been taking care of our cat. This…read moreafternoon, our sweet cat went over the Rainbow Bridge, with the help, concern and caring we could not believe. Not only for our dear cat but for us as well. We can never express our gratitude to the Mill Creek doctors and staff.

I'm a fan of Mill Creek! My cat Wally has a chronic condition that requires daily medication and…read moremaintenance. The vet I was using in LaGrange the past couple years was nice, but the office was old and shabby and their staff were very disorganized and unbearably slow. Mill Creek is bright, modern, clean and well run. The front desk folks are efficient and friendly. The vet techs are great too and treat pets with care. They ARE allowing people to come inside with their pet and hang out in the waiting room or in an exam room during exams. Though a popular practice, it has never been crowded any of the times I've gone. Wally had a (long overdue) dental cleaning recently and the final bill came in within the estimate, even though they had to extract a couple teeth. Dr. Conrad seems more up to speed on Wally's condition than my previous vet in LaGrange did.

We recently had Dr. Jessica come to our house after our 15 yr old dog was diagnosed with terminal…read moreissues. You could not possibly ask for a kinder person to help through this process - she explains everything thoroughly, does not rush the process and was great with follow up communication as she even returned our dogs ashes to us in about a week. Would without a doubt recommend her to anyone in need of in home euthanasia.

We are so grateful for the calm, kind, gentle guidance of Dr. Jessica Kriner. It was an absolutely…read moregut-wrenching decision to have our 15-year old border collie, Maggie, euthanized at home. It is so helpful to have someone you can ask questions of, to reassure and comfort you at a fraught and emotional time. Every criteria we had was met and exceeded: we wanted Maggie to feel no fear, to have unhurried time with her, to have a clear understanding of what was going to happen, to say goodbye on our terms. Maggie simply and immediately accepted Dr. Kriner's presence, decided she welcomed pets and affection from this sweet person she had never met. The only focus was Maggie, to have her feel complete love surrounding her, to let her enjoy cheeseburgers and chocolate, pets, hugs, kisses, many words of love, to make certain she knew exactly how special she was and always would be and that we were grateful for her life with us. There is no avoiding how heartbreaking a time it is, but to have a precious fur baby handled with love, calmness, gentleness, respect and care is an enormous comfort. We are so profoundly grateful for Dr. Kriner. She returned Maggie's ashes to us with the same compassion with which Maggie left our home. We are unspeakably touched by every aspect of interaction with Dr. Jessica Kriner of Compassionate Heart.

Ryan did an amazing job with our dog. I Highly recommend the Barker Mobil grooming. He was early,…read morehe answered all my questions and he took his time with Joey.

The groomers are all top-notch professionals.... Their cuts are the best in the western…read moresuburbs.....!!!! And I can't say enough about the staff !!! Considerate and always takes special care to make sure that the dogs are comfortable! I have tried other places throughout the years ... and this is by far the best.... I've been a customer for over 25 years.!!!!!!

Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .