We love John at Vails Gate Tire and Auto. They never do more work than needed and are fair with…read moretheir prices. John treats you like family. I was also very happy to see that when driving my car out they had put a seat protector so that nothing got on the seat. That's how it should be!

I had a very disappointing experience at Mavis Tire in New Windsor, NY, and I won't be returning…read more I made an 11:00 AM appointment on Friday, July 3 to repair a slow leak in my front right tire. A simple tire repair should not have taken 2 1/2 hours, yet that's exactly how long I was there. What I don't understand is why the technicians spent time opening my hood and inspecting mechanical components that had absolutely nothing to do with the reason I came in. I wasn't there for a vehicle inspection or maintenance--I was there to have a tire repaired. My tire should have been fixed promptly, especially since I had an appointment. To make matters worse, I was charged $43 to repair a tire with a nail in it. Most reputable tire shops charge around $20 for a standard plug-and-patch repair. The biggest disappointment came a week later when the tire started leaking again. I had to take my vehicle to another tire shop, where they repaired it correctly. While waiting, I also noticed that the customer experience left a lot to be desired. The restroom was dirty, the waiting room had uncomfortable chairs, and the television was broken, making an already lengthy wait even more unpleasant. So, after waiting 2 1/2 hours, paying what I consider an excessive price, sitting in an uncomfortable waiting room with a dirty restroom and broken TV, and then having to pay another shop to repair the same tire correctly, I have to ask: Why would I ever go back? Based on my experience, I cannot recommend this location.

Absolutely incredible gentlemen. They help you immediately. They get you back on the road as…read morequickly as possible. Courteous. Professional. Knowledgeable.

Strictly tires this spot is the best spot for a quick & inexpensive tire repair. Store front may…read morenot look like much but for about $10 they'll fix a flat quick & have you back on the road in no time. I even had a slow leak that no other tire spot could figure out after charging me for new tire valve stems leaving me still with a leaking tire. These guys not only found my tire leak but charged me a fraction of what it cost me to replace the tire valve which wasn't the culprit. I believe they even sell used tires but I'm assuming that service since they do have racks of tires in the garage. These guys are my "go to" guys for tire repairs. As far as I know this shop is a simple tire repair shop, I don't think they do alignments and such.

Had an emergency tire issue on my camper. They had the special valve stem needed, saw me right…read moreaway, ultra reasonable price, and had me on my way in no time. Very friendly and honest. Highly recommended!

I had previously used this Mavis for basic service and had generally reliable experiences, but…read moresomething seems to have changed. Most recently, I brought my Audi Q7 in for new tires. During the service, I was upcharged for new valve stems and TPMS components that were not included in the original estimate. Almost immediately afterward, the TPMS began malfunctioning. I brought the vehicle back with a 9:00 a.m. appointment to have them address it. My car sat outside essentially the entire day, and I finally got it back after hours. Despite having it all day, they never even put it on a lift to inspect the work they had just performed. They simply reset the tire pressures, which I had already tried multiple times, and told me they couldn't do anything else and that I needed to take it to an Audi dealer. I ultimately brought it to an independent Audi specialist who removed the tires and actually inspected the work. He found aftermarket TPMS components and incorrect valve stems had been installed, along with damage to the valve stem opening in one of the rims. I was told the vehicle was unsafe to drive. The damaged rim now has to be replaced, the shop is trying to source a replacement used rim, and I'm facing approximately $700 in additional repairs plus the cost of a rental car while my Q7 is off the road. This also follows a previous oil change here where bolts were overtightened so badly that I needed an Audi specialist to get them off before the oil could be changed again. I used to trust this location for straightforward work without unnecessary upcharges or problems. I don't know if there has been a change in management or staff, but my recent experiences have been completely different. The most frustrating part is that I brought the vehicle back specifically because something was wrong immediately after their work, gave them the vehicle for an entire day, and they didn't even inspect the work they had just performed. Instead, I was sent elsewhere and am now without my vehicle and paying hundreds of dollars to correct the problem.

The above negative reviews are totally off the mark. This a great great garage. No rip-offs…read moreguaranteed, and work done quickly and well, but Mrs. Levine has a quick and acid wit, and if you jerk her around she's going to jerk right back. She's a very funny lady and makes those Saturday waiting around repairs a delight. Her funny is so smart and subtle that I'm certain she's used to having most of her jokes go right over our heads. She has been a great help to us, and the times my daughter had little things go wrong with her clunker when she was in high school, they would sometimes fix them for next to nothing as a favor to a loyal customer (smart). The comment about not tackling complex jobs is also just silly. They build performance machines from the ground up for a hobby. They can handle anything. We found this place about 5 years ago. I'll never go anywhere else.

Best garage in New Windsor. Honest, & processional. They may not get you in right away- but that's…read morebecause they're popular and usually have a lot of work to do.

I had a double blowout on 84 three hours from home . I was able to make it off the highway and…read morerolled into Greatway Tire. They took great care of me and got me back on the road at a fair cost . Being stranded and somewhat desperate from out of town put me in a vulnerable spot . I very much appreciated quality service and fair price ! If I lived close I would 100% use this shop .

Yesterday July 27th 2023 I had a blowout on the expressway the Newburgh New York exit and came to…read moregateway tires there was a nice gentleman there who helped me with my tire name Jacob I would like to say he was a nice wonderful employee and I want to say I appreciate him and may God be with him and all those who are kind and generous like him thank you sir and thank you gateway tires for your help 3 Stars

Do you know that feeling when you are on the highway, far from home, and all of a sudden your car…read morestarts making a horrible shrieking sound? I hope you don't. It's a terrible feeling. But should you ever find yourself in such a spot, the answer is simple. Slow your roll. Exit the highway as soon as possible. Find a mechanic to patch you up and get you back on the road. Oh yeah, and pray to god it's not Saturday, since most reputable mechanics take their weekends off. Well, on a recent Saturday such a fate befell me and my poor Mazda5. The car is old, but in good repair. It's serviced regularly, and just recently got a clean bill of health. So that brain twisting screeching sound was really quite a mystery. Did I mention I know nothing about cars? Still, I pulled into a nearby Denny's to look under the hood to see if anything was clearly broken. I looked under the wheel well to see if some piece of metal snapped. And I saw nothing. So I hopped on the Yelp app and found that the Meineke next door was not just open, but also well reviewed. The team there saved my life. Not literally of course. As it turned out, my life was never in danger. But they were able to get my car on the lift, and take it out on road, all within about an hour of my showing up. They determined that it was nothing. Maybe it had been something. Whatever small piece of road debris had gotten into the wheel well, had apparently worked itself out. They could have told me something was wrong with the bushings. I could have been taken for hundreds of dollars at that moment. But instead, they sent me back on the road with a smile, and refused to take any money for their time. Sure, they didn't actually fix anything. But their trained eye gave me peace of mind. And that's worth a lot. Thank you random Meineke. You guys rock.

They saw me at the end of the day which was cool, but I came in for a tire that keeps going flat,…read morelow brake fluid, and worn pads/rotor. I ask if they found the hole in the tire and they tell me it's the TPM sensor and it's gonna be expensive to replace. I've been filling the tire up with air every 2 days for weeks. Either they didn't even look at my car or they don't know what their doing. If you don't got time at the end of the day to look at my car that's fine, but don't lie to my face. *Update* Went to another mechanic and they said I had a bad tire valve stem and replaced immediately.

I just want to say that with the new staff at Monroe Vails gate,I have finally found auto mechanics…read morethat I trust. James,who usually is at the front desk, is very knowledgeable and very fair.The things I did need, he offered several options that I would have never considered..I will not name the other places where I felt ripped off, but I`m sure they know who they are. Going forward, all my automotive needs will be at Monro.

I was referred here and I can say they did a great job with my tire change and the cost was lower…read morecompared to the dealership. Also when the light came on because of a sensor, a few days after they checked the tires and the sensor to make sure everything was okay. The only thing I can say is just make sure you hire more people so it's not overwhelming for 1 person.

If you are looking for an honest mechanic then go to Custom Bandag and ask for Big Mike!! He is…read moregreat; takes time to explain what your vehicle needs and won't sell you what you don't need!! The hours are extremely accomadating. Trustworthy Mechanic = Big Mike at Custom Bandag

I would not recommend anyone to bring their vehicle here. Walmart did a very very poor job putting…read moreon my new tires. The technician they had working on my vehicle scratched 3 of rims, then forgot to put all 4 of my hub caps back on. Not to mention 2 of my tires were placed on wrong. Then it's hard to get ahold of a supervisor in the auto care department to hold the person responsible! Very disappointed i thought I could trust Walmart to service my vehicle since they serviced my last car. Never again!

DO NOT GO HERE! I would give 0 stars if it would allow me to. I had tires that I purchased at…read moreWalmart put on car. Was driving on the highway and tire came off alot of damage to my car and I'm lucky to be alive.Checked all other tires and they were loose as well. Manager has not called us back when I went in person was told I could only submit an incident report when a salaried employee was there and they could not tell me when a salaried employee would be there. They are refusing to take any blame and are completely unprofessional.

I'm sad to admit I forgot about Stewart's, even though it was a shop I was raised on as a kid; as…read morewe used to go get ice cream for a treat sometimes. Fast forward and the quality is still unmatched, as well as the customer service. One thing I can say about this location is, the quality of the food and service has been on a cumulative roll. The ice cream, which is made from their milk (Which is ranked #1), is delicious and creamy. Especially the limited run flavors. I just realized they have pizza after my mom ordered one the other day, so I had to try a pepperoni one. The crust is so nice and thick that you can be full from one slice. They cooked the pizza to perfection, as it was well done and had a bit of crisp, but still soft and tasty. It wasn't over-oily and it tasted really good. I've been here a handful of times since I had the ice cream recently and you can tell the staff cares about their job. They do a great job. Thanks guy as always for the superb service and tasty eats!

Ordered myself a butter pecan extra thick milkshake and the baby a scoop of vanilla ice cream…read more Sat on the bench outside since it was a beautiful day and enjoyed our treats. Cute place, lots of options