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    Premier Auto Sales

    5.0 (1 review)

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    10 years ago

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    Dewey Auto Outlet - When I first bought it

    Dewey Auto Outlet

    (10 reviews)

    Kelsey was very professional. Very familiar with the inventory. Attentive to my stated interests. I…read morenever felt like something I didn't want was being pushed on me as I have at other dealerships. Highly recommended. Definitely rate her as 10+ out of 10.

    Wanted to provide an update on the 2017 2.5L Ford Fusion SE with 130,000 miles that this dealership…read moresold me at the end of 2025. The transmission is on its last legs and the shops are quoting me 7,000$ dollars to get it replaced(almost as much as I paid for the car.) along with other issues as well. I have owned the car for less than five months and discovered what a piece of junk it is (after I paid top dollar for the car is worth). Avoid this dealership at all costs, especially if you don't have a ton of cash lying around to repair the car they sell you, and beware of any car you do end up purchasing. Overall, I feel screwed over, and if you are not careful. You will likely end up in the same situation I am in. This place will screw you over with no remorse, and this is the exact type of place that gives car dealerships a bad reputation. Beware, and buy at the risk of being screwed over. Don't make the same mistake I did. If you need any more information on experiences with them. Look it up on Facebook, etc. I am far from the first person being screwed over by them, and I am sure I am far from the last. I cant emphasize enough, avoid this dealership at all costs!!!

    Capital City Motor Company - Kia Soul

    Capital City Motor Company

    (19 reviews)

    If I could give 0 stars, I would! I purchased a vehicle that was a total POS. When I test drove the…read morecar, it seemed fine for what it was. Then a week after purchasing the vehicle, multiple issues arose. They also agreed to fix a few things that they never fixed. They never detailed the vehicle either, and it was disgustingly dirty. I called, emailed, and texted to get them to make good on their promises and never heard back. I would warn against anyone shopping for a car here.

    I found a vehicle on Cargurus and reached out. An individual contacted me via text message,…read morestating the vehicle was at a sister dealership about 45 mins away. Told them that was fine, I would like to look at it and test drive it...I had planned on driving to that location to see it. They offered to bring it into Des Moines instead but had to be pre-approved first. Told them I was not going to need financing, would be paying in cash. Great, made an appointment for 2 days later after confirming it would be at the Des Moines location. I show up for the appointment and the car had not been brought over. Had a conversation with management and they stated they do not transfer cars without pre-approval and agreement on terms/conditions. I explained again that we would not be financing the car so pre-approval was not necessary and who agrees to terms/conditions without first seeing the product (this was the first they mentioned agreement on terms/conditions was needed)? I also reiterated that I confirmed which location the vehicle would be at after being told that we needed to be pre-approved and I said we didn't. Told him to go back and read through my conversation as all texts were saved on their end...texts clearly show I was told it would be in Des Moines. Management was dismissive and didn't seem bothered. What a waisted trip and time out of my day. All in all, terrible with horrible customer service!

    Car City - The lie.. the only key and fabricated stories of this phantom partnering key or 2nd key.

    Car City

    (10 reviews)

    I am extremely disappointed & dissatisfied with my experience at Car City in Des Moines Iowa off of…read moreMerle Rd for this cars sale on Jan 8th 2026, and I feel compelled to warn other Consumers about their deeply unprofessional and unethical business practices. At the time of purchase, both the owner Darby and the salesperson explicitly represented that a second key was included and assured me it would be sent to me right away. Afterwards that the money was sent and this representation being a key factor in my decision to move forward with the purchase. What followed was a frustrating series of excuses, contradictions, and outright fabrications. I was told vague stories about "a guy named Joe" supposedly having the key, only to be given the runaround, hung up on, and sent on a complete goose chase that wasted a lot of my time and patience. Ultimately, the promised key never materialized, and I am now being told that replacing this high tech 2021 M5 key through the Dealer will cost approximately a bit over $1,000--a cost that exists solely because Car City failed to honor their word or simply find whats now pointless cost/ expenditure. This is not a minor oversight; it is a clear case of misrepresentation. The lack of accountability, professionalism, and basic integrity shown throughout this process is unacceptable. A dealership that conducts business this way should not be trusted. I strongly advise potential buyers to get everything in writing and to think twice before dealing with Car City. Buyer Beware seriously. This dealership will promise you anything it takes to close the sale and then vanish like Casper the ghost the moment the paperwork is signed. Their word means absolutely nothing. They rely on deceptive tactics, including slipping a so-called "one-pager" - "No Promise" into the paperwork that conveniently attempts to nullify every verbal commitment they made to you minutes earlier. It's a calculated maneuver designed to give them cover later so they can claim they "never promised anything." All the while telling you it's on its way. This is not an honest mistake or miscommunication -- it's a pattern of behavior meant to mislead customers and dodge responsibility after the deal is done. If you choose to do business with Car City, assume every promise will be broken, every follow-up will be ignored, and every issue will suddenly become your problem. Get every single detail in writing, read every line twice, and understand that once they have your money, their integrity disappears completely. Bottom line: even if in writing, it doesn't exist at Car City. Expect promises to vanish the moment they have your money. This dealership talks a good game until the sale is complete. After that, accountability disappears and excuses begin. This dealership operates on misrepresentation, excuses, and denial. If integrity matters to you, do not do business here...

    BUYER BEWARE If negative stars were an option they would be -5!! Poor service from the beginning…read more Sold us a car that died exactly 2 weeks after purchase and then proceeded to string us along by promising they would make it right and they took the option easiest for them by submitting $5000 and work to the additional warranty that we purchased. They promised that they were not in business to cheat anyone and would make it right and then proceeded to ignore communication from us. Just like a car sales business they know how to talk the talk.! Soooo bad! NEVER again

    Premier Auto Sales - usedcardealers - Updated May 2026

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