IF YOURE INTERESTED IN THE WHITE 2015 SUBARU BRZ Limited, read this IMMEDIATELY! I was interested…read morein this car despite it being over priced (without a trade in vehicle it's almost $17k....and that's just the retail....without the lo Jack and dealer fees) I ended up getting a better deal on the same car in better condition (like $4.5k less then what they are asking here). this car is a RUST BELT CAR. It spent most of its life in Illinois/Indiana.....harsh winters and road salt and after investigating it looks like it wasn't well protected from the road salt. For a minute they didn't have pictures up on cactus auto of the vehicle, so after researching the VIN I found some auction photos from 20k miles ago. Let's just say those pictures opened my eyes to a lot of things about this vehicle that could be problematic if not addressed immediately The new pictures on cactus auto look "better" but The engine bay scared me away from purchasing this vehicle from cactus. When you go to look at this car, pop open the hood, don't be distracted by the tacky red painted components and look at everything that is metal. look at bolts holding the serpentine pulleys system. Look at the metal tube holding the dipstick. One thing I can see just from pictures is that The bolts are all still corroded. Even still in the "clean engine bay" photos, they have not been replaced. Replacing these corroded/rusted bolts is going to be a mechanics nightmare, if they snap while replacing pulleys, it's a serious problem for the mechanic. You see if this corrosion or rust has already started to make its way into the crankshaft, this vehicle is going to need to have its motor rebuilt in less than a year. Say the bolt on the harmonic damper randomly snaps...you're looking at Component Separation. In extreme cases, a failed bolt can allow the entire harmonic balancer to fall off while driving. This immediately stops the alternator, water pump, and power steering, often leading to rapid engine overheating. If you're interested in this car, and you're okay with the overpriced sticker on this vehicle, have cactus auto replace every corroded component in the engine bay. If they have integrity, they will do it. I think then they could possibly list it for almost $17k and it be a fair price after the corrosion is addressed. Also look at the frame, if rust is present visually without looking hard, there is forsure rust hidden deep within this cars structure. The 3 stars are only for Heather and her transparency that the vehicle was still in transit when I was inquiring about it and wanted pictures. She was professional. Hopefully they fix this and don't try to sell this potential Corroded nightmare to an unsuspecting buyer. Hope this helps look up the vin, read the CARFAX. you'll see, they replaced the serpentine belt since but the bolts have not been replaced.

I had been looking at this vehicle for a very long time until I had saved enough to finally…read morepurchase. The distance to the dealership is 6 hours away and explain that I do not need financing and want to see the final numbers before I travel there but willing to put down money to hold the car ONE DAY; That took them forever and guess why... They added $2200 to the price from the day prior. Added a doc fee of $699 and then lied about getting a refund on my the amount of tax they were going to collect This place is SHADY ASF!!! I WOULD BE EMBARRASSED AND ASHAMED TO WORK THERE!!

I highly recommend Jackie at the Tucson East location!!!! I first want to say this is my third car…read morebuying experience with Carmax, and I've been happy every time!!! I was in Tucson for work and live in the Phoenix metro area. I'm in the market for a new vehicle and had some time open after work. The Tucson East location was a mile from my hotel so I decided to cruise over and check out what was on their lot. Jackie was amazing. She helped me identify a car and went with me on the test drive at my request since I don't know the area super well. I ended up loving the car and shipping it to a location near my home. I'm still waiting on the arrival of the vehicle- but just wanted to give a shout out to Jackie who was sweet, amazing, personable in every way and very encouraging of helping me compare and review all options. Go see Jackie at Tucson East Carmax for a great car buying experience!!!

I purchased an 2013 Infiniti G37 at Tucson CarMax. Post purchase, I had it inspected at the…read moreInfiniti of Tucson I've gotten service from since 2017, with my last G. The Infiniti techs found a laundry list of major issues. Dark AT fluid, cracked drive belts, dirty air filters, dirty cabin filter, head gasket leak, cracked heater hose, 12 years old old spark plugs that the manual says are change by time, which is 10 years, brakes at 3mm, and dark and dirty differential fluid. Total about $3117. CarMax refused to change the dark AT fluid, which called for replacement, by time or mileage, claiming it was not dark. CarMax refused to change the cracked drive belts, claiming they were not cracked, claimed the head gasket was not leaking, and refused to service, denied that the plugs needed replacing, claiming "well, they could have been replaced already", and finally, denied that the differential fluid was dark and dirty, and again, refused to service. So I am left with about $1200-2000 in undone, needed maintenance. CarMax did change the filters, the heater hose, and changed the front brake pads and rotors. Not quite half the work. You decide who you would trust. Infiniti of Tucson has done right by me for nearly 10 years. Calling their technicians liars doesn't sit well with me. At this point, I wouldn't let CarMax service my lawnmower. There's also taking three weeks to get the car shipped from Amarillo to Tucson and drivable by me. CarMax did refund $651 in shipping. CarMax might inspect 125 systems in a world where cars actually have that many systems. They check the oil, put new shit tires on it, and there's your rigorous process. Buyer **cking beware. The one star is for the shipping refund, or it would be zero stars. CarMax is more like The Car Lots.

AAAAA+ My family bought 8 cars from this dealership. We are…read moreall extremely happy with the cars and service we have received. Highly recommend this dealership.

Owner promised to fix 8 things on truck at time of down payment, 10 days later only 2 things fixed…read more Sold me a truck with less gas in it than when I test drove, it was not washed, headlights not working, leaking oil, speakers broke, sensors missing, and added dents from when the truck was purchased. They will charge you plenty of trash bogus fees, the finance manager will add warranties even after you tell them not to. They will rush you and pressure you the moment you get there and days after you leave. They will sign your phone and email up for spam registries to harass you, cry on the phone about your bad review and beg for you to take it down, and then get upset when you demand that keep their promises and throw in an extra hitch for their unprofessionalism and the major inconvenience/ incompetence.

This is the ONLY place to buy a used car. The Explorer I bought was in good condition except for…read moreone headrest that did not work properly. They arranged to have it fixed and were kind enough to deliver the car to my house that's an hour away from Tucson. Great customer service!

Nice cars, easy to work with sales people, and best trade in offer in town. Offset of top trade…read morevalues is that their cars cost full price, but didn't see any rusty undercarriages or hidden problems. I'd shop here again, woman shopping for a car and this felt like a safe space compared to many dealers.

Wow- this place is incredible! We found Precision Auto by accident by looking online for the type…read moreof car we wanted. Went in, and service was beyond amazing. Ever been to a car dealership without feeling pressured? Neither had we- until we went here. Dawn was totally low key, but extremely helpful- couldn't get a better combo than that. We drove various cars and ended up buying that day. The price was very fair (we had researched that ahead of time) and particulary knowing that they went through the car and had fixed anything that needed it already. They have a new customer for life, and we will also use them for any service the car needs as well. Thank you Dawn for such a great experience, it made car buying fun!

Precision Auto Sales is our "go to" business for used car purchases. Over the years, we have…read morepurchased four cars through Precision (Acura TL, Acura MDX, Honda Pilot, Honda Accord). We appreciate that Precision offers a low pressure buying experience. We've all been to a business where salespeople swoop in like vultures. There is nothing worse when you're trying to make a major dollar decision than to have someone breathing down your neck for their commission. It's awful! We appreciate that Precision respects its customers enough to provide ample time and space to make a decision. When we were ready to upgrade our vehicles, we returned to Precision because we knew we would get a fair price on our trade-in and purchase. Precision made the entire process painless, but the best part is knowing that we were purchasing a car that had been thoroughly checked out by the mechanics at Precision, Inc. We have yet to have a mechanical problem with any of the four cars we have purchased through Precision Auto Sales and they will definitely be where we return to when we're ready to upgrade again.

We came to Bob Ross to buy a truck, got a great price, he did let us take the vehicle to a nearby…read moremechanic, truck checked out, it was exactly what we needed!! I must say was very easy doing business with Bob!!

Looking for a vehicle for my sister and when asked about a catalytic converter change, the…read moregentleman looked and said, I don't know anything about that, and then, when my brother, a man walks over to talk, he asked about the exhaust system, and it came out from him how he swapped the catalytic converter! He lied straight to our faces!! also, they converted electric windows to crank windows and drilled holes in the door panels. Very shady!! My brother is a mechanic.... Please save yourself a LEMON & go somewhere else!

Perfect locally owned used car dealer. Been in Tucson for a long time and they still treat each one…read moreof their customers like you are their only customer. Can't say enough good things about Mike and his wife. Thank you for a very smooth car buying experience! If you need a car or truck, you owe it to yourself to let Mike find it for you!

Mike and Jaime are both gems! They are basically family now, especially since my whole family goes…read moreto them for our car needs! Mike likes to keep the old part to show what was wrong and what he changed. Prices have been reasonable and fair. Highly recommend!

Bought multiple cars from Paul and Goliath. Absolutely awesome!…read more A few weeks ago - my 21 year old van died. I called Paul and asked if he had something. He gave me some choices, and one of his of his people came and got me with a Sienna. I drove it a while and ended up buying a great used 2017 Sienna! He made the sale this time before I set foot on the lot. I've bought many vehicles in my life. Goliath (Paul!) is the only dealer I've trusted. He stands behind what he sells. I will be back next time I or my family needs a car.

We bought a 2021 Toyota Venza and had a great experience! Paul was very helpful, knowledgeable, and…read moreefficient. It made the car buying experience very easy and comfortable. And loving the car so far.

Very good dealership I recommend anyone to come get there next vehicle either car, Truck or Suv…read moreInside all the vehicles are clean n like new I just bought a Truck n took it home that day.

From the minute I walked in to AAA motors I felt good about their whole business. Carlos greeted me…read moreand instantly I liked him. I rarely like anyone much less a salesperson or owner of a used car dealership. I asked him what he could do on a vehicle I liked and he gave me a fair price offer and I drove it (a very good price actually). I wanted a mechanic to view it and I had one in mind and Carlos took it to him. Keep in mind this mechanic is across town from his dealership...but he did it. We had auto check completed and the vehicle checked out great. This is a great little dealership. Their cars and trucks are so clean and taken care of. Good job guys!

The Tucson Auto Mall sign on Oracle looks super trashy and unmaintained…read more Doesn't make a good first impression. Maybe the various dealerships could spend some $ on refurbishing. Also pick up litter in the vicinity.

I have the good fortune of owning two Honda vehicles. I purchased a gently used car from AutoNation…read moreHonda and get my car serviced at this location since they sold me a forever car battery in 2019. Before moving to Arizona, I was under the impression car batteries would last for 3 to 5 years because that's how long they lasted when I was growing up. In Tucson, the heat shorten the battery life significantly and so the forever program means they replaced the battery every other year, and I schedule an appointment for a new one. On this particular occasion, I brought my car in to get serviced as there was a recall on the fuel pump for my car and I was able to schedule an appointment at the day of my convenience. In the past I could work in the Customer Service area as they had a desk so you could set up your laptop at work. This day they ordered me Lyft to take me home, since the job was to take 4-5 hours. I was sent updated photos by text on the status of my car and a multi point inspection summary. After picking up my car, they actually called saying would I be interested in selling my car cause they wanted a car just like that, hoping to get me into a nicer newer one.. in the past when I have had to wait they have ice cream in the lobby for free for patron so silly as it may seem I always seem like excited to see that ice cream cooler. John and Corey have always been very nice and professional in the service department. In the past with other dealerships I dreaded getting my car serviced but here they really want me as a customer for life. The employees are sure to make sure I've been helped.