He responded very quickly to my inquiry and came to my house same day. Very professional and kind…read more I'd recommend to everyone. Also, easy on the eyes! lol

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Justin and Sydney are the most professional, friendly, and knowledgeable electronics team we have…read moreever used. They were attentive to what we wanted, addressed the oros and cons, and gave us confidence that the jobs would be done right. The installations were completed in an appropriate time and to our complete satisfaction. We will definitely call them for future work.

Justin & crew have done installs for me twice in the past year. Once when I got new tvs and once…read morewhen I moved and needed my TVs taken down and re-installed. My neighbor recommended him to me and I'm glad she did. Quick work, prompt response, and from what I've experienced good quality. Value seems fair but I didn't shop around at all so I'm not sure what going rates are. I prioritized speed, trust, and high quality over pricing. I even had to leave Justin and his crew in my place because I had another commitment and they completed the job and texted me pictures. I'll keep using his service as long as Element is around.

Had a TV unmounted and it went awesome. If I ever get another TV mounted (don't need it in my new…read moreplace) I will definitely call on them.

Amazing job done from them! Would hire them again anytime! Professional and quickly done and were…read morecalled out same day!

Julio, Eric and Zach were absolute wizards. I had a particularly difficult installation with 4…read morewireless access points, a camera, and center speaker. I was not sure they would be able to get wires to all the wireless access points. The guys worked hard and were able to get everything installed and when they left the house was better than when they got here. The WiFi is way better, there is no speaker sitting on the mantle, and we can see every package on the porch. Thank you Empire AV.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

Very honest, we called to see if he would take a look at our samsung tv that just randomly stopped…read moreworking. After explaining the problem, he was honest and said he doesn't look at those anymore because they are built to break. I appreciate the honesty and him not charging us for something he knew he wouldn't be able to fix.

Tom Miller is a true professional when it comes to vintage audio repair and restoration. I brought…read morein my gear for service, and the results were excellent. He treats every piece of equipment with care, and it shows in the quality of his work. What impressed me most was his honesty--he gives you a clear idea of what needs attention and doesn't push unnecessary repairs. The pricing was fair for the level of expertise and the time he puts into each project. If you have a Pioneer, Marantz, or any other classic receiver that you want brought back to life, Tom Miller is the person to trust. I would definitely return for future service and recommend him to anyone serious about their audio equipment.

Great guy! He fix my AV problem in 30 minutes and adjusted my surround sound, which was not part of…read morethe original scope of work.

Thank goodness for installers like Randy W.at Lexx Audio & Video Install. I bough the newest, top…read morerated "75 Samsung tv, QN990F series, and it was impossible for me to put together or set up. Samsung has made its new TVs extremely challenging for your average joe to get its new sets up and working without help--and I use to sell advance computer systems, so I thought could do it----NOT!Lexx Audio & Video did a great job getting the heavy base on and connecting the other boxes--that the instructions do a very poor job of explaining. The real problem was the awful mandatory App set up and the unforgivable way the colors and contracts came with the tv when we turned it on. The last two items took over 90 minutes to set up. Again, impossible without Less Audio & Video assistance. The price for the service and assistance was more than fair and Randy is great to talk to. Just be sure you do as much as possible to the App and TV settings vs Randy, so you know how to make changes. Also Lexx Audio & Video were very responsive to my quote and texts. I'll use them again if I ever get another tv for the house.

Artur and Victor were awesome! They arrived as scheduled and removed the old, heavy Plasma TV and…read moreeven moved it downstairs so I could have it easily hauled away. They mounted the new Smart TV with great skill and expertise. I will be calling again , very soon, to connect a sound bar to the TV. TV Pro is very reasonably priced and I would HIGHLY recommend this company to anyone needing TV installation.

Artur is AWESOME!!! He was very patient with me and was so kind and friendly. I will definitely…read morecall him for my other TV mounting installations. Definitely recommend. Price was inline and worth it.

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose is the best!! He updated our whole house system and we are so pleased with the result! He is…read moreknowledgeable and diligent. Also explained our new Sonos system in plain English...

Michael & Rod were on time for their scheduled appointment, removed our old tv & wall bracket,…read moreinstalled our new wall bracket & tv, as well as insured that everything was connected & working well. They even vacuumed afterwards They were very professional, they really knew what they were doing, they made sure that my husband understood the workings of his new toy. Great service. Very reasonable, too! We highly recommend them!

Great company. I've used them twice and they have always been extremely professional, prompt, and…read moreknowledgable. Highly recommended.