I went there to get ideas on what sort of glasses I would need and which ones would look good on me. The girl who helped me is named Penny, she's very friendly and helpful. She knew a lot about the products she recommended and was very honest with me. Overall I think it's a great business and I'm going to PVO whenever I need help with my eyesight. read more

I called and received a same day appointment for an eye exam on Saturday. The receptionist/technician was able to verify my VSP coverage and the price for the co-pay was reasonable and fair. The actual exam was more extensive than I have had with previous providers. When it turned out that I needed to have my eyes dilated, Dr. Mitchell was more than willing to let me drive home and return with a co-driver the same day. Her evaluation of my eye condition was thorough and her recommendation/written report helped me get through Kaiser Permanente protocols and see an opthamologist the same day. I'm so glad to have found this Precision Vision through Yelp, and am more than happy to give Precision Vision one more five star rating. read more

Is it possible to put negative 5 stars? They get one star because Yelp requires a star rating. It took my husband THREE months to get his glasses and to think we have premium VSP insurance plan. It took 2 months for them to let my husband know that their lab had trouble with the bifocals so he had to come in for measuring. I called after almost a month since readjustment and spoke with Christina who said that she had to call the lab on Monday since it was closed on weekend. Less than 24 hours from my call, we get a message that the glasses are ready for pick up. Spoke with a Sydney and he said that it came in 2 days ago but was misfiled under first name instead of last name. Serious? We were not even notified that the glasses came in TWO days ago after waiting THREE MONTHS. I consider this unprofessional and poor customer service. Use this optometry office at your own risk. Hopefully you can wait THREE months and chase after your glasses to get them. UGH! Saga continues. Husband cane home with NO glasses. Bifocals still wrong. Glasses were returned for UV protection. What? They did sharpie dots to mark the right spot for bifocals but instead had UV protection applied? This is no JOKE. True story! More to come.... read more

Dr.Mitchell was wonderful. She didn't try to hard sell or make me pay extra for unnecessary eye products, unlike the Optometrist at Cerritos mall who told me I need 2 glasses for computer and normal wear. The place has many great selections from generic to high end. I would recommend this place to friends and family. read more

I've been going to this optometry for about two years now. My boyfriend found them on Yelp while trying to help me find an alternative optometrist to go to d/t my insurance. Although they don't accept my insurance (Kaiser) I was a lot more satisfied & happy with their service. Trying to schedule an appt with Kaiser optometry is ridiculous and their availability is usually not until one month or even longer from when you're trying to schedule it for. With Precision Vision, I'm always able to schedule an appt within one week or even the next day which is very convenient. The staff and optometrists are very friendly, patient, & knowledgeable. Place is also clean & organized. I would definitely recommend this optometry office! read more

Physicians in this location are great. HOWEVER, other staff members needs to be aware that when you call and laugh at "patient's" last name, they can hear you. I am very disappointed with some of the staff's attitude. If you "ladies" do plan to make fun of someone else's last name, be sure to shut the door, or discretely discuss it amongst yourselves so that your voices do not reach the waiting area. read more

Came here for an eye exam and the front desk ladies were very friendly. I love their wide variety of frames and ended up purchasing prescription glasses and sun glasses. I was able to pick them up in a timely manner and am very happy with them. I would highly recommend them to anyone looking for a reliable optometrist and great selection of frames. read more

i've been going here off and on since 2011 2012. i explained my situation of how i am trying to stop wearing glasses since they stress my face out during my stupid cubicle job staring at a computer all day. i have a condition where i have to take hard lenses not soft ones, but this office decides to have me elect scleral ones since i brung up that type from a previous md... now i'm scrambling for a better insurance which my employer doesn't offer to afford those way more expensive ones, these are $800 compared to $200 according to the md. i'm fully covered for medically necessary hard lenses 100% once a year every 12 months with my insurance which is mes not vsp or eyemed yet i am being fooled into selecting the other ones. i never said my eyes couldn't handle hard lenses i said i never gave em a shot for longer than 3-4 days. its been 12-16 years since i have tried contacts yea i said i have dry eyes at times but discomfort and severely dry eyes are not an issue my own mother can handle hard lenses for over 20 years of course i can get used to it. i am at the mercy of money hungry optometry offices. this is not ophthalmology this is optometry theres a huge difference. this place just sells everything for a lot and tries to profit with $500+ frames etc. one of the girls before didn't even know what high density frames were, my current glasses are thick and you can see the thickness of the frame. 12/2018 thats when i started this stupid crap... if you do your job with care and not just about profit motive i wouldn't complain, i dont care about leaving good reviews that's called doing your job this is a complaint justified and the platform to let it be known i am not coming back here i'll have to find someone else to simply give me the rgp ones, and hire better more informed workers these recycled every 2 year workers are shy unfriendly non social and scared and even after the md told the receptionist or tech or whatever that i am not buying anything she still asks me do i want any frames today.... greedy money hungry office period who makes money off of the people of that artesia cerritos area read more

I found this place from Yelp since my husband and I both have a VSP and his frame was broken. We walked into the store and were greeted by the staff who seem to be young but so knowledegable about what they do. Although we did not purchase the frame from their place, they immediately took a look at it and fixed it for us FOR FREE! I also mentioned that I found the store on Yelp, the staff quickly responded with the 30% discounts they offered on Yelp. This certainly shows that they know Yelp and keep their words! We then took my mom who has no insurance to get an eye exam for contact lences. The doctor was very nice and while we were waiting, the staff asked if we wanted to browse and tried on some frames. The exam is $100 which includes a free pair of contact lences and a free followup. This is definitely cheaper than Costco, which charges $108 without a followup, because the exam is for people with special contact lences, like my mom! We are definitely going back to get a frame around March according to our VSP plan. I highly recommend this place!!! read more

Again, this place deserves 5 stars. All the staff and optometrist (Dr. Imamoto) was very friendly and helpful, not to mention everything was completed quickly and efficiently. One of the associates, Michelle, was very helpful by recommending and educating me on better lenses and proper AR coating. read more

Saw the $25 for $50 Yelp deal and bought it. It was my first time there and I gotta say the doctor and the staff are GREAT!, really nice people and they really help you out with choosing the perfect frame for your look. I will definately re-visit. read more

Dr. Imamoto was very patient with all my concerns about contact lenses, glasses, eye care. She also took her time to ask me life style questions which made it easy for me to choose the best options for my eyewear. Every one was helpful and service was fast as far as getting my glasses. I also purchased the Yelp deal which helped out a lot!!! She even gave me a prescription for my chronic itchy eyes due to my allergies. read more

They are very professional and friendly here. I feel very comfortable with the doctor and definitely recommend Precision vision for anyone else that needs contact or glasses.... read more

I've been coming here for a couple years and they never disappoint! They have a wide selection of stylish frames at reasonable prices and amazing customer service!! Definitely check them out :-) read more

I have been staring at computer screen a lot ever since starting college...staring at the computer at work, reading articles online, even HWs are submitted online. I would say I spend roughly a total of 10-13 hours of computer use and reading a day!!! ...Recently I notice my eyes are out of focus after 10-20 mins working on computer. started to yelp around and this place impressed me with perfect reviews all around. I made an appointment with Dr Ho. She was friendly and explained everything to me in details. She noticed me that I had a discolored mark on each eye ball and advised me to watch my weight and eat more dark green veggie, multivitamin supplements etc.... According to her these marks may be nothing or a beginning of something major...I should come back next year to check them out. She also said I had computer syndrome, which I am not surprised. She told me to use eye drops and recommended single vision lens for just computer use and reading. After getting my glasses, I now can work long hours on computer like I used to (way back then when I first started college). The lady helped me with picking out the frame was patient, I picked up my glasses in 3 days. I would not say I got a great deal getting my frame and lens done here, but it could be due to my department's cheapy vision insurance, I think I can do a lot better at costco optical office, I don't really care about brand name frames anyway. read more

I needed an emergency pair of glasses, mine having been destroyed. So I went and was quite pleased with their service. They are friendly, fast and helpful. Next time, emergency or not, I will get my glasses here! read more

Avoid going here, the two doctors I had here were horrible. One doesn't listen to your eye conditions and proceed with vision testing causing significant inaccuracies and the other gave out contact lenses that ultimately harm the cornea and I had to go somewhere else to correct. They're also somewhat rude at the front desk and would not be honest about all the options available to you in terms of contact lenses. read more

I think this is one of the most trusted optometry I've been to. Nice workers, owned by a Chinese/Taiwanese owner, so the staff speaks English and Chinese. My doctor is really nice, Joyce, I think. They don't try to over charge you at all, they try to help you save money especially on exams and contact lenses. Only prescribe the things you need, I had dry eyes and so she would give me temporary ones to use and explain everything to me very clearly. Shes really patient and professional when giving eye exams. Her assistances are pretty nice too. They have good glasses brands like Tiffany, Chanel, Cartier, and Prada. One thing they should probably know, its kinda bad to let an employee complain about another employee while theres a customer waiting. Especially if the customer could understand everything she is saying, just not that professional. But overall, I would recommend this place to my friends. read more

Changing my rating specifically because the manager was very apologetic about my horrible experience and offered me a free contacts fitting. He kept calling and left a voicemail when I didn't pick up my phone. That was great customer service. As for my 2nd visit, it was okay. The new doctor was decent. I still feel the front desk workers should get trained better. They could be a little friendlier too... Anyway, two thumbs up for the manager. I believe his name was Paul. Thanks, Paul! read more

I'd come back here again... They're friendly, quick, to the point and got my contacts and glasses ready ASAP.

They make me feel like a rock star every time I visit. I'm immediately greeted with the warmest of smiles as I walk past the wide array of designer frames. Perhaps the only thing missing from my experience is being swamped by the paparazzi. Yes, I spoke in jest, but the level of service and attentiveness from each member of the staff deserves my praise. If you get to see Dr. Ho, know that your vision is in the best of care. You will soon agree that she is a great listener and truly looks out for her patients. I was thrilled to have Karen's help in choosing a frame. Her sense of style and keen ability to find the right "look" impressed me the most. As a first time glass-wearer, I felt at ease throughout the whole process. Kudos! read more

Yeah, ok. I changed my mind. I honestly do. I love these guys. I just had a chat with the incredible Dr. Chang and he offered to refund me the $25 I paid for the teach session. He even answered my questions because I was too shy to ask them in person because I'm really dorky like that. Dear Dr. Chang and crew: Please don't even move. Oh, what am I saying. Probably even if you guys did, I would follow you guys to whatever city you guys moved to cause you guys are that awesome. It's worth the extra gas money. read more

Every time I've been in here (a total of 3 times), I'm always helped immediately. My optometrist, Dr. Imamoto, and the staff here are all awesome. They're all really friendly and helpful in assisting you in choosing your frames, getting an appointment, or whatever you need done. I really like that they have a wide variety of frames to choose from and they're not pushy at all with you to go with them for frames or contact lens. Heck, they even tell you the prices of some of their competition (of course, you can check them out yourself), but I just feel like they're really honest people! Anyways, good people, good frames, and good service. I'll definitely go back. read more

Dr. Ho is simply awesome. She gave me a comprehensive eye exam, explained the current condition of my eyes, reviewed how my eyes have changed since my last exam, advised me on my options for lasik and even took the time to help choose a pair of glasses for me. I would recommend her to anyone. Apparently from previous reviewers, we all agree. Go see Dr. Ho if you're looking for a reliable optometrist. read more

Great deal with the yelp discount. Was able to get appt next day.

Fantastic service! and great prices! I am always weary of having to find a new doctor for anything especially my vision. I had previously gone to my local costco for my vision needs and while they where satisfactory they pale in comparison to Precision. Everyone here was super helpful and friendly! especially Dr. Imamoto! she's awesome! I feel like I found a new eye doctor for the rest of my life :D I recommend all my friends and family and my sister has also visited here and she had nothing but good things to say. read more

I bought the coupon from Yelp and only paid $25 for my exam. I didn't buy any contact lenses from them. However, the Dr. was very nice and friendly. I would definitely go back again. read more

Their yelp deal was definitely worth it. My first eye exam ever, because I have never needed glasses but after working on the computer 40+ hours/week computer glasses were recommended since my VSP ins covers them. Although some can be expensive, their selection of eyeglass frames is very wide. The lens coating (anti-reflective/glare) is cheaper compared to another optometrist I tried going to. Highly recommend! read more

Excellent service thus far. I haven't received the product yet, but the initial consultation was spectacular.

Called at Noon, was in by 2:30. Went through the preliminary stages with a friendly staff (all ladies). I saw Dr. Ho shortly after being seating in the examine room. She was very helpful and patient. Took the extra precautions for glaucoma (which I appreciated). I also liked that she explained everything to me (pictures, why each test was happening, etc.) She gave me an honest opinion on what would help me (vision wise), without promoting any of her own merchandise. I bought frames from them with a very helpful staff that brought me all kinds of frames to try out. Also I mentioned yelp and got 30% off! SWEET! My frames will be ready in 1-2 BUSINESS weeks. It is the holidays ... read more

First off, I have never worn glasses so I had no idea what to expect. I went in that day, prescription in hand, needing glasses the same day. As soon as I walked in I was greeted and asked what I needed that day. The young lady (who's name I didn't catch, unfortunately) was extremely helpful in helping me choose the right pair of frames (which is tough cause I have a big head). I went through a bunch of different ones before settling on the 2nd pair I looked at earlier. She explained to me the options for the lenses, no pressure, and I was on my way. Also, yes the yelp discount is still in effect. Awesome! Paid for my discounted and greatly priced glasses and left. Called back 4 hours later, picked up my new glasses, and now I can see signs on the freeway! read more

Fantastic service with a *real* smile. Everyone is happy, and friendly here. The eye test is extremely thorough, and every machine is explained. We are a full serving army family and find it hard to get good care at times. But this place and its 5 star staff made us feel welcome and was able to fit us with pairs of glasses that looked good and suited our budget. Best optometrist in every state we have lived in in the past 16 years. read more

Came here to check out some frames the front office was friendly but didn't get a warm feeling. Just felt like another customer. They did a good job of showing me frames, felt their prices were a little high for frames and services. read more

Eh. Took my kids and myself. Wasn't impressed with the front desk staff. I had to greet them (all four of them) first. The doctor was nice enough, but really didn't know how to interact with my kids. There wasn't much of a selection of glasses and again, the staff made me feel like I was taking up their time. I felt very rushed. read more

I was really annoyed by PVO. I called and set up an appointment for a contact lens exam and was told that it would $79 dollars without insurance over the phone. After going in and filling out the necessary paperwork, I waited for 15 minutes before they told me that the exam would be $100 dollars because I had an astigmatism. At the very least they should have told me the info before I went in. The reviews were stellar for the place but I guess its just not for me. read more

I have been going to this place on and off for years to get eye exams and prescription glasses even when I've moved away. Staffing has changed a bit but I always got excellent professional service. I get the sense they put clients over profits. Reasonably priced, they get it. read more

Let me start off by saying that I have been a frequent customer in the past few years despite the fact that precision vision is out of my network coverage. This is one of the very few locations that carry channel glasses, hence, I keep coming back. I do like that they can adjust your glasses anytime, if it's too big. However, I recently came here for a contact lenses eye exam, and fitting. The optometrist was nice, but at the same time I was not offered a contact lens case for the two contacts I tried on until later when I asked where am I going to put my lenses? Last year, it was $40 for the fitting but $60 this year and I was quoted for $40 on the phone prior to my appointment. At the end on my appointment, I asked the front desk staff for a copy of my prescription, the front desk girl, pretty much told me that they match 1-800- contact lenses price. First off lady, I'll decide what i'll do with my prescription, I am not obligated to buy lenses from here. Then, she preceded to tell me that I can't get a copy of my prescription until after a week trial, then they will finalize my prescription with the trial pairs. And if, I didn't like the trial pair, then I would have to come back for another evaluation for a different brand of contacts. Why would I need another prescription for a different brand of contacts? Say what? Note: I was not informed of this procedure and told her that this wasn't the case last year, ( she looks up my eye exam from last year). I tell them that I do not want to come back for another evaluation and want my prescription finalized for freshlook colors and not the trial pair brand. It was not until another front desk member agrees to email my prescription. Edit: The manager of precision vision contacted me and seemed genuinely concern and apologized on behalf of his staff. He offered to remedy the situation, but I refused, I just asked him to inform future patients on the procedure on finalizing prescriptions for the contact lenses fitting. Thank you for remedying this situation! read more

I went to this store again today. I saw the positive reviews and I was hoping they could help me find new reading glasses. I really wanted to like this place!!! I was really hoping they improved their customer service. Unfortunately, the SERVICE is still HORRIBLE. Now, I just wonder....how many times do I need to step in the same river...no more. read more

This place has made me rethink of how helpful Yelp is! The doctor is great, but their billing department is a MESS. There was an issue with every single billing (with them overcharging of course!), whether it was over copayment, fitting payment, and even ordering contact lenses...there was ALWAYS an issue. I am not going to name names because there were SEVERAL people here that did not know what the heck what they are doing. And when they realized what they did wrong there was no "Sorry about that!", just a "darn you caught us lying, now leave" kind of attitude. This place would be great if employees were trained on how to do their job. If you want a headache, come to PVO! If you want better vision, go elsewhere. read more

I have been going to Precision Vision Optometry for 5+ years. I have had nothing but great experiences. The people are great, the docs are great and they have a really good selection of designer glasses and sunglasses. They are also open 7 days a week which is perfect because I dont have to take off work to go to the eye doctor! I recommend them to everyone! read more