Cruz was amazing he was so he honest explain what we needed done walking us through everything I…read morerecommend to all family friends

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

We were very impressed with this place. Jacob was our go-to person and even called Enterprise to…read morelower our rate because repairs were taking so long. Bought the car in Cleveland and it had bad rust damage. I feel confident driving my car again after Primarily Japanese gave it a thorough check out. Owner, Joe, took it for final test drive and even to the car wash. Highly recommend these folks!!!

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

Corrected a check engine issue with my Ford Expedition. The catalytic convertor left and right…read morebanks needed replacement. It was diagnosed and there were obvious signs as to why the system wasn't working. A prior mechanic supposedly had replaced my left bank based on diagnostic evaluation. It was replaced twice by the prior mechanic and codes were still coming back. The prior mechanic had improperly installed the system. (hole drilled in the exhaust pipe and O2 sensor was stuck in there). Zack's Garage found and corrected the problem. I will go to them again.

Scott bought this Auto-Truck electrical repair shop from my uncle Joe given the opportunity having…read moreworked here and for Joe for over 30 years. Scott literally has experience in this field superior to many. I observed his business practice for 10months. While I volunteered for Scott from May 2013-March 2014. I never once observed ANY business practice his father would not be proud of . Both above and here. So All roads can begin with his shop auto truck boat RC electric seats electric motor windows electric motors for John Deer tractors Semi trucks classic cars model T's, Any classic some motorcycle, rails 4x4's, boat trailers, trailers in general. Heck conservatively he replaced water pumps gasoline tanks and pumps, brakes, and batteries, starters, and much more. Start with Scott and if he is not able he'll put you in touch with who he would trust representing his business with a referral . Scott is a God fearing humble, christian man who practically applies His values with all client customers and friends. 520-792-4527

I brought my car here after experiencing severe electrical issues. I had a 100-amp fuse connected…read moreto my battery that blew about 10 months prior. This fuse being damaged caused many issues including my entire dash to stop working (no lights, no speedometer, no radio) and my right headlight and tail light both stopped working as well. My car also seemed to have transmission issues, it would accelerate very slowly and every time I shifted from "reverse" to "drive" the whole car would jump forward. I had gotten in a minor car accident maybe 2 weeks prior to the fuse blowing so i was not sure which incident caused all these problems. I brought my car to Scott, an incredibly kind and sociable man, and he called me to tell me my car was ready to go about 26 hours after I had left my car with him. I only expected my front and rear lights to be fixed and maybe my radio as well. Nope - my car is running better than ever (must not have been transmission issues but rather electrical) and he even did his best to fix the cosmetic damage from the accident. Worked out a couple of dents and removed a damaged wheel well as he stated it would have damaged my tire should I continue to drive with it. 5+ stars!! Will 100% return should I experience any future electrical issues. The price for my repairs was also perfectly reasonable. Thank you so much for your assistance, Scott!

Had an issue with my car while visiting Tucson. They were professional, very thorough and great to…read morework with. Highly recommended

Love this place! Prompt service, knowledgeable…read moremechanics-competitive pricing My first choice when it comes to car repair.

Great experience overall. He was honest, communicative, and actually took the time to explain what…read morewas going on with my car instead of just throwing random fixes at it. You can tell he genuinely cares about doing the job right and making sure the car is good long term, not just temporarily fixing the problem. My car is running so much better now. As a female, I also appreciated that I never felt taken advantage of or pressured, which is extremely rare to find. He really went above and beyond and has a level of ethics and integrity that's rare these days. Definitely appreciate the professionalism and would 100% recommend him to anyone needing reliable work done on their car. Thank you again!! #MVP

I drove out here with my 3 kids from CA for a climbing competition and my check engine light went…read moreon. I was a little anxious driving home through the desert knowing this , so I found MAS. Mark was really kind and knowledgeable and he diagnosed the issue and put my mind at ease. I am so grateful for his kindness and knowledge.

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

I was initially let known about this shop from a friend who had luck with them in the past, so I…read morehad them do service on a car I bought used. They inspected it before my purchase and did an estimate before I even sealed the deal, they never said anything about the scope or technicality of the fix being beyond their capacity or even hinted that any part of the repair might be a little too technical for them. Even in the initial phase they gave me estimates for time of repair which where extended meaning the whole repair process took almost a month and a half which I was fine with as I had an operational back up, I paid my bill in full at the time of completion and that should have been the end of my experience a solid 4 out of 5 star slightly delayed repair with a large scope... But no nothing these days is ever that easy. not one week after the repair the transmission was bleeding profusely (changing a seal was in the scope of repair), this nearly left me stranded as is and I was respectful and cordial about it just being a mistake. I brought it to them and it was repaired in an acceptable time frame. At this point I was irritated, but mistakes happen right so I made a point of being firm but respectful (3/5 experience). That subsequent repair then only lasted about a month and I had to return, same issue seal not strong enough transmission failing again. I brought it to them, they decided to repair it with an oem seal this time and this repair would go on to last about 7 months and about 6 thousand miles and then suddenly bam engine light, code reads its the transmission again (I had to get an oil change at the time anyway so mechanics at a little shop inform me that it is leaking and that it is the transmission as confirmation as well). So round 3 (impression is pretty much a solid 2/5 at this point tbh), I call the Art's up again about 5 days in advance to describe the car and tell him that the issue I have had before is back and I just need the car for work so I ask if he could check it out, he says Friday so I agree and think nothing of it. Call again day of let him know I have requested time off for the later 3 hours of my shift and cleared out time for flexibility (I also work week ends so that implies I am clear to have no car for the week end too, so lost income to try to make it work with his schedule), he confirms and I give him an eta for when I expect to be around sounds like its no issue. I leave early drive directly to the shop only to find that he has closed over an hour and a half early after our conversation stating when I would be there. Everything is buttoned up and the shop is closed. Confused I walked over to the shops neighbor Chicago Music Store, and ask if he had left early, to which they reply that he had an emergency and left early that day, I asked if he was intending to come back and they shrugged, I contemplated leaving the key with them, but at this point I was pretty rightfully mad, its one thing to blow off someone verbally and be firm even if you want to hold yourself to a standard of customer service, but he took time from work cutting precious hours I need to make ends meet to make a repair to my vehicle to keep my life running, He didn't even have the decency to call and make sure I could keep my hours at work... This review is generously worded expletives and other offensive language are entirely warranted for the level of experience I received and the complete lack of respect for peoples time... I AM LIVID... I will never attempt to try to have service done by this shop again, I believe people deserve second chances, but this I round 3 of repairs try 4 total and I am just done. Do not come here for quick service, do not come here for critical service, this business serves no niche that another shop can't fill outside of disrespecting the time and livelihood of its customers... -2/5 stars

He responded within minutes and came out the same day...on a Sunday!…read moreHe fixed a dent in my Lexus. Really excellent work...AFFORDABLE. Thanks Nick!

This guy was great! Nick was quick to respond to my phone message/Yelp request. Got to speak with…read morehim directly and get a ballpark quote (if issue was just as I described it and only replacing a bad rear wheel bearing on 2015 Jeep with rear drum brakes and front wheel drive) Nick not only had a reasonable hourly rate, but also gave me option to purchase new complete bearing hub assembly at his discount via reputable parts store he has account with, cost 2/3 of what I would have paid) Nick also came to my home to do service and knocked it out professionally and in less than 1 hour... plus gave a little discount because it took less than an hour. Other places wanted to do an inspection/diagnostic at their shop starting from $90 and up... many not even having that count towards service. Nick's overall cost with part was just over half what I looked at elsewhere... in some cases less than half. I already have a few future services planned with this mechanic... He advised me of costs and likely fixes for other issues for the future. Nick is a local young man building up a business and clientele via professional work conveniently done where you are at super rate... but mostly by word of mouth. Yelp reviews are few so far, which is a crime... Easy the best money I've spent with a mechanic in 40 years of driving. Try him out, you'll be glad you did.

Excellent experience. Professional and friendly business…read more The "boss" (ultimate multitasker) Was patient and thorough in answering my many questions, my service was performed in the time quoted, thx. Looks like I have my AZ mechanic. Highly recommend.

Great service, very transparent about what's going on with your car. Affordable, nice, overall a…read moregreat place. If you need service, come here

Friendly, affordable, and always so helpful! As a woman it can be intimidating to walk into an auto…read moreshop alone, but this shop is super comfortable and personable. Highly recommend Gibbs!!

Gibbs Automotive is honest, reliable & conscientious in their work. I've been taking my cars to…read morethem for years & will continue to do so. ​