Gibbs is an excellent auto repair business. They did a recent major repair of my vehicle. George…read moreexplained all of the necessary work ahead of time, and no surprises with my bill. It was as expected. I'm probably good to go for thousands more miles. This is a family-owned and operated business. They are honest and trustworthy. My highest recommendation.

Five star service every time!…read more I highly, appreciate the thorough work they do on every vehicle I've owned for almost ten years. Always honest and the best quality service I've experienced locally! Worth every penny & so relieved they did a multi point inspection of my new-to-me car. Definitely go to Gibbs Automotive!

Had great pricing for the work that was done for my Truck! was nice and friendly made me feel…read morewelcome was my first time getting a tire repair fixed the problem and got me took care of . I would definitely recommend anybody going there if they need any work done!! They are tremendous at everything they do. I will definitely be back.!!!!!!!! :)

These guys earned my business…read more We originally went to another shop that confidently told us we needed brand-new brakes and rotors on all four wheels. JT Auto took one look and basically said, "Yeah...no." Turns out we only needed the front brakes and rotors. Saving customers money instead of inventing repairs? That's a refreshing change. Now, they weren't perfect--and that's okay. The first hiccup was with our appointment. We were told to come in the next day at 10:30 a.m. because we planned to wait while the work was done. Somewhere along the way, the wrong day got written down. It was a little frustrating, but they got us back in the same day at 1:30 p.m., so it wasn't the end of the world. The second issue was the bill. I was quoted $380 cash for the front brakes/rotor (or $580 if we did front and rear). Since only the front needed to be done, I sent my husband to pick up the car. Somehow he ended up paying $540. One phone call later, they checked it, admitted the mistake, and immediately refunded the difference. Honestly, I think it was just that, a mistake. If they were trying to nickel-and-dime us, they could have simply agreed with the first shop and sold us rear brakes we didn't even need. Instead, they were honest about what actually needed to be fixed, and when a billing error happened, they made it right without any arguments. As a Consumer it's okay for a buissnesss to Error but a true moral factor of a business when brought to attention. We sure will be using them again. Thank JT Auto! Nobody's perfect, but honesty and standing behind your work go a long way. I'd definitely use JT Auto again.

trusted was prompt, courteous professional would recommend him or the shop he works at to anyone…read more It was an excellent experience.

Misogyny alert. Had an outright terrible experience. Came in for oil change, wanted to try these…read moreguys out. Omar rolled his eyes at my rebuffs of him trying to sell me things on top of the oil change. Same rolling of the eyes when I asked that the tires be pumped to 32 which is closer to the factory standard of 30 for my car "We do it at 35 here". I requested he print out the estimates for all the services he wanted to sell me. "Do you need me to actually print it out?" At the end, I pointed out the chauvinist attitude and was told "You're just difficult" and "God bless you!" which sounded like "F*@k you". The fee including tax for oil change had been quoted to me to be $75. I noticed I was charged $79.88. I approached a very nice staff member Tabor who took my receipt and said he would try to help. Out comes out Omar with his bullying attitude spitting out "Do you have a problem with the invoice?" I told him I would like to deal with his colleague. "Here! Out of my own pocket!" he fishes out a five dollar bill from his sweaty pocket and shoves it into my hand. And I get another "God bless you!" that has so much hatred in it. I go back to Tabor and ask him to take the bill and to give me a five out from the register. On the way home, I get a tire pressure sign which I have not seen for many months. I measure the tire pressure: 34.3, 33.7, 36.9 and 37.4. Not only was Omar rude, he was plain misogynist and unprofessional. Tabor mentioned this was not the first time a woman has complained of being treated in a hateful, misogynist way. Their boss Jerry is out on vacation. If I don't get my money back, I'll dispute the charge. Can't believe this just happened.

Took my son's old Infiniti there that another dealership had worked on fixed it correctly or very…read moreprofessional will use them every time! Perry was a great help !

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

Have had my pretunner aligned here guys are quick too! Also tried takin another car for an…read morealignment and gave told me what to get repaired before alignment! As a person who works on their on cars a little was nice to see no bullshit on the paper as well! Highly recommend!

Oracle and Magee location ... been using them for years ... best in town. In addition to tires I…read moreuse them for all my car service ... AC work, batteries, oil changes, they seem to be able to take care of it all

My family owns 5 Honda's, most of them purchased from Precision Inc., we always take our cars to…read morePrecision for service or routine maintenance. We love working with Dawn in sales and Mike and Enrique in service, they will always take care of us.

I'm a fairly new customer at Precision, having purchased one of their reconditioned cars about 6…read moremonths ago. Everyone I have come in contact with has demonstrated a sincere commitment to provide excellent customer service. I sincerely recommend Precision for quality used car purchase and/or vehicle maintenance as well. Certainly an honest and reliable business.

2 months they had my car. Went in for check engine and ignition issue. Then the process began,…read moregroup one starts sending estimates for repairs, repairs that are not what the vehicle went in for. They damaged my seats electrical, sent new estimate for complete seat replacement. I refused. Through process, I repeatedly said to not do anything to seats except remove fuse to cut power to seat. I'm told i need to approve repairs so they can remove power connection. They removed all the seat wiring and then charged me near $900, nothing repaired. Seats are unusable, electrically. Entire seat electrical put into bag and left in frunk. Since vehicle was parked for 2 months, battery died. They quote ridiculous amount to replace battery. Battery that has one bolt and it's easily accessible. The ignition was replaced, nothing else i took vehicle for was repaired. " New" repairs cost more than vehicle is worth. They have numerous reviews. In my experience, this is not a place to take your car unless you have unlimited time and money and zero mechanical knowledge. Highly recommend vehicle taken some other place.

Went in for window repair and was quoted for 1300 dollars when they told me on the phone just to…read morebring it in to take a look. Then came a service fee I was not made aware of. Bad customer service and false information. Be aware of quotes for other things that are not requested.

Great experience. This was my second time here. Fixed the issue for a very reasonable price and…read morefor less work than I thought was needed. So great to find a nearby mechanic that I can trust. They clearly want to do right by customers and understand that trust means future business.

This is for my daughters service 2019 Honda Civic…read more Complaint: transmission shifts poorly in the morning. A/C not that cold. Resolution: service A/C system with some freon, little low. Remove pack rat nest and voila trans shifts fine. The reason for this post is that my daughter's experience was so pleasant because of the management's honesty and the positive interaction she had with everyone. Potentially the trans problem could've been sold as a clutch problem or cable problem. The A/C problem had been taken to the local stealership and they wanted $2500 to fix the problem. BLUF these guys will be our go-to guys from now on.

Great customer service, bilingual, and professional! Did an oil change and was in and out. Great…read morepart was they were transparent with the process as well. Would definitely recommend!

I stopped in yesterday morning because I had an oil light come on. The tech checked my oil and said…read moreit was fine and the light was just telling me it's time to be changed and it was safe to drive it to work and back. I even scheduled a 3pm appointment for the change. When I left work the oil light came on again and then the check engine light came on so I immediately stopped my car. I checked the reviews online and made the decision not to take it there. The electronic message on my car said to take it to a mini service center. I called and cancelled my oil change and found another repair shop who had a mini technician and great reviews. The tow cost me $227 and the repair is going to run about $600. The mechanic at Garrigan's on Golf Links said my oil was 3 quarts low. With a mini there is a special way to check the oil. So the guy at Pima Automotive obviously had no clue.