always reliable and they do very professional work! staff is always friendly and they keep you informed of the appointments and expected arrival! I highly recommend them!! read more

Honest, professional, quality workmanship and competitively priced! Highly recommended! They do it all. We had to replace our homes pvc plumbing and sewer with pex. They did the entire job in a day! read more

I had a myriad of plumbing issues in a condo we own. My bathroom needed new fixtures and all of the emergency shutoff valves. I contacted Precision Plumbing Service and received a bid. Andy and Rachel were available on Good Friday. Andy and Rachel worked diligently. The new fixtures work great. Everything was neat and tidy. Thank you all. read more

The worst service that I have received in my life. They supposed to change my blower from 08/06 and finally the job has been done on 9/24. They said they need to change the capacitor as well which is not covered by your warranty and the cost is 150$. I check same capacitor online and the price was 4.99$. Don't try this company. read more

They have done a lot of work for us on the outside of our house after we had freeze issues three years ago and two years ago. Their work has been great. They solved the problems we had by spending a lot of time investigating. They are very responsive. This year I needed someone to turn off the water on our house before this year's freeze because we couldn't get down there and they did that properly. Also, they went back out and turned the water all back on and got everything fixed up after the freeze. We really appreciate their service and highly recommend them. We believe their fees are reasonable. read more

Had to bail last second on these guys; Matt Hartz, my assigned technician was a total badass. Guy walked me through how to do some troubleshooting on the phone and got my garbage disposal working again on my own. Thanks Matt for being a stand up guy. Wish there were more folks like you in this world. 10/10 recommend these guys. read more

My home warranty company contracted with this company on a call I placed for my water heater. I confirmed the appointment on Thursday for between 10am and 2pm on Friday. On Friday morning, I returned a missed call. Apparently "Mike" from Precision Plumbing called to re-confirm the appointment, then left after we didn't answer his initial call, but never bothered to come to our door. He said he'd left the area and wouldn't be coming back today. We called their dispatch and spoke to Alexis, who said she was the owner. You could tell from her tone over the phone that she really doesn't care about customer service. The best she could do was to schedule us for Monday, another three days out. She actually backed up the fact that her tech never came to our door and left after we didn't answer his call as if that is some kind of halfway decent service policy. If you end up needing a plumbing service, look elsewhere. This place is total crap and obviously doesn't care about their customers. read more

Needed some work on an older home and Precision Plumbing was able to find the hard to find parts and do the repairs! Everyone I encountered (in person and on the phone) was helpful, professional, knowledgeable and polite!! I highly recommend them for your plumbing needs if you want things done correctly! read more

I had to use them for a broken water heater, through my home warranty Landmark, after the first company was discovered to be out of our area. They set up the appointment between, 10-2 p.m., called confirmed, emailed the day prior. Not once did they mention...oh we do a second confirmation. We get a phone call, return it and after some ridiculous phone tag find the technician left our area, despite it still being in our appointment window...because of some arbitrary second confirmation needed, that wasn't even conveyed in writing via email. Call, the owner takes the tech side...since we didn't return her plumber's call fast enough. You were scheduled to arrive between 10-2. He calls and decides to cancel the appointment before noon? People work and can't keep taking days off, because your plumbers don't feel like driving back to an area to meet their work obligation, which you had in writing. If we're lucky...maybe someone by Monday can fix it. Avoid and if you have Landmark, demand they use anyone but them. My husband and I make it a point to read the fine print. Having a fast one pulled on us like that after putting a time off request and confirming an appointment is beyond annoying. It's unprofessional. read more

Great customer service as well as field service! With the cold approaching we needed some quick work on a gas line. Customer service listened to our description and asked detailed questions, showing her knowledge. A quick visit to size up the job resulted in a team of technicians in, under and on our house (attic) to resolve our lack of gas to the furnace. The price was more than fair. My husband said he was going to see if they'll come to Houston to help with rent houses. They were just great! Thanks to Rachel, Ryan, Michael, and the whole professional team. read more

They replaced my water heater fine but damaged my garage door on the way in/out and didn't tell anyone the job was done. Scooted out. I had to call to confirm the job was done and theyre not taking responsibility for my garage door damage. Babysit them and hover over them while they do their job read more

Wow. Finally a service that does what they say they will. I called three other plumbers on the island and each of them gave me the run around. Not only did Precision show up on time, they did exactly what they said they would! Thanks so much Precision Plumbing! read more

Great service! I was in need of a new bathroom vanity. The owner took great care of me and worked hard to get me up and running in my time constraints to accommodate guests! Highly recommend them for your plumbing needs. read more

Perhaps the worst experience with any company that I've ever had. A claim was made on my hot water heater March 3. By May 4, the work had still not been done. They claimed to be very backed up. The day before it was supposed to be installed, they called to say the water heater had not been ordered. The girl at the front desk, Christina, told me to find another company and hung up on me. Stay away from this business at all cost read more

I had an emergency, called Percision Plumbing. They came out that day and took care of the issue. Thank you so much Percision Plumbing

Matt from Precision was very professional, knowledgeable and courteous. He quickly explained the issue with my shower and gave me options on how to fix it. He also cleaned out a drain and made sure the area was clean before he left. Overall it was a quick and helpful experience! read more

Precision plumbing was called out due to a washer stoppage. They had to make a new access hole to clear the stoppage. After completing the task, the clean up was done in a very professional manner and to my satisfaction. I will be recommending Precision Plumbing to my family and friends read more

Contacted Precision Plumbing in late February following the freeze we encountered in Galveston Texas. We hired them to fix a broken pipe under the kitchen sink. The plumber came out completed the work, took payment and left. As of last week my husband noticed a small leak under the house ( home is elevated) coming from the same area where the work was completed. I contacted the company the same day and informed them of the situation. They scheduled to have the plumber come out and assess the leak. They also mentioned a fee would be applied if it's found to be a pipe they did not work on. My husband and I continued to investigate and found that there was a straight cut across the drain pipe causing a slow leak. I contacted the company again to inform them of this new finding and also found out they will send the same guy who caused the issues. The issue I have is this plumber either knew he did this damage and did not fix it, or he is negligent. I didn't get clarification on whether this would be excluded from the fee since they didnt "repair" the drain, but instead damaged it. My advice for anyone who had work completed by this company is to reassess their work and don't assume like I did that they will provide quality work. Based on my experience I will not be a returning customer. We have them scheduled to come out again, but honestly reconsidering. read more

Precision Plumbing Service - Drain cut with electric saw while plumber was opening the wall. - Plumbing Near Me - Galveston, Texas

Called Precision Plumbing to come out a determine the source of a leak in the attic. The Precision Plumbing technician spent less than 5 minutes at the house and told us that it was not a plumbing issue but likely a leak from the HVAC system or the roof. We hired an HVAC company and roofing company to come out to see if they could find the source of the leak and in less than 10 minutes the HVAC technician found the leak in the plumbing system in the attic in the hot water line. Either the Precision Plumbing technician was incompetent or lazy, either way, we paid for a plumbing issue he failed to diagnose and then had to pay for the HVAC inspection, roof inspection and ANOTHER PLUMBER to come fix the issue. read more

They're contracted with our home warranty. It took 4 days to get an appointment. My appointment was set for 10am. They called at 2:30 to say they're running late. No sh!t, Sherlock. I called repeatedly once they were an hour late, kept getting a voicemail. When the guy shows up at 3:30, he didn't have the parts he needed to repair a leaky sink. I paid $70 for a service call that repaired nothing, not to mention my taking a day off work. What kind of plumbing company can't repair a leaky sink? You have a choice people. DON'T use this company. read more

William told me the flange needed to be replaced and would have a crew come out. However, they allow OneGuard Home Warranty to add broken pipe to avoid making the repairs. I specifically asked about pipes but all needed was a new flange. They requested 4840.00 and they would accept $650.00 from One Guard Home Warranty. Scam! read more

I had to replace a main sewer line in my backyard. Precision Plumbing had the best price, the first availability, and delivered high quality results in just 2 days! I would highly recommend Precision, as they personally made sure the work was progressing well during the job and followed up with me after the job to make sure I was satisfied. I can't say enough good things about this group! Saved me a lot of money versus other quotes I received and completed the work quickly and professionally. read more

The guy got soaked in 20 degree temp to fix my busted line. (that is the extra mile!!!)

BEWARE! DO NOT USE! Precision Plumbing was the contractor called to my home through my home warranty company to fix a water leak. Their employee, Mike, checked my water meter and determined that the leak was coming from the meter box and stated that the leak was the city's responsibility. I had the city come out and they stated it was my responsibility. When I called Precision Plumbing back and spoke with their dispatcher, they refused to come back out and fix the issue because it had been longer than the 30 days, although THEIR employee is the one who made the mistake. I don't care how long it was in between, if YOUR employee makes a mistake, then you should be a fair and respectful business and fix it. Instead I had to pay another $100.00 deductible to my home warranty company to have someone else come out and take care of the problem that should have been taken care of the first time. Thanks Precision Plumbing, you'll never get my business again. read more

We're assigned Precision Plumbing through our One Guard home warranty coverage, and we've been submitting service requests about the toilet in our master bathroom since we moved here 8 months ago. I just submitted a recall on our 10th service request for this toilet because the problem is still not fixed. I've asked One Guard if we could use a different company, but they sent me an extensive list of plumbing companies we aren't permitted to use, so we are more or less stuck with this company. The ladies at the office are wonderful and the tech who hydro-jetted our pipes for us (Michael) was really great and knowledgeable, but we've gotten a certain other tech 6 times out of 10....and once he realized we're a gay couple, he pretty much just comes and flushes the toilet, says he has to call One Guard, then makes a beeline to the front door. For one service request, he came inside, looked at the toilet, then turned around and left - he was in the house for less than 90 seconds and never touched a thing. If you're looking for a fast repair with a professional service department, look elsewhere. read more

Justin helped up repair / replace several leaky faucets and cleaned up afterwards. Very professional and polite. I have already recommended them to others. Thanks for everything. read more

Landmark Home Warranty assigned Precision Plumbing to fix an issue we were having with hot water pressure on Friday. We were promptly contacted by the company and was told they would be at our house between the hours of 12-4 on Monday the following week. We received a call saying they were on their way at 1:30, and they arrived about 20 minutes later. Mr. Perry promptly found and fixed the issue within an hour and was very nice while in our house. I must admit that I was somewhat scared by all the bad reviews posted about being treated disrespectfully and unfairly, but I was left feeling more than satisfied by the professionalism with which Mr. Perry held to in his practice. Many thanks Mr. Perry for an excellent experience! read more

Had this company do the plumbing for my bathroom remodel. They did an excellent job for a reasonable price. I'll be calling them for my next job. The owner, Perry, is a great guy. Give them a try. read more

DO NOT USE!! Didn't finish the job! Wouldn't finish the pan in the shower after they broke it, got glue all over my husband's truck! Perry Obrien the owner will not return my phone calls!! read more

I actually had a great experience with this company last week! They serviced us through our home warranty and after reading of the reviews I was dreading them coming. Everything from the scheduling to the service went well. The service technician was very knowledgeable and super fast! He showed 20 minutes sooner that he said he would and finished within 15 min. read more

TL;DR: Air Condition technician tracked mud on my white carpet and somehow clogged a sink while failing to repair the AC. The decision to use Precision Plumbing Service was not my own. My landlord chose this company to fix a problem with the AC in our town home. My two roommates and I all work so, one of us took off to be at home while the technician worked. For clarity, it should be noted that our town house is three stories. The AC unit is on the back porch, which is accessible only through my bedroom. Apparently ( I know nothing about AC) there is another component of the AC located in the attic, above the third floor master bath. At first all seemed to be fine, until we came home from work that evening. As I walk into my bedroom, ready to unwind after a long Monday, I am greeted by mud tracks through my room. My room has white carpet. Just as I am heading upstairs to tell my roommates, I hear profanities being yelled from the master bath. Both sinks are clogged worse than Paula Dean's arteries and they're filled to the brim with putrid, grey-ish brown water. None of us being very handy, we were stupid enough to think that maybe this was a typical issue that arose with AC repair. We came to our senses the next day when the technician returned to fix this new sink problem (requiring more time off work). When he returned, I asked if he was the same guy from yesterday, to which he said yes. I then confronted him about the mud in my room. He looked me straight in the eye and said that it wasn't him. First bad sign. Then, when asked about what could be wrong with the sinks, he indifferently avoided the question and continued doing so after being asked several more times. At this point it was clear that he had screwed up, causing the sinks to clogs. This happened yesterday and the sinks are still clogged and the AC is lukewarm. Can anyone recommend a decent plumber/AC tech? read more

This company is contracted with our home warranty.(Landmark) It took 4 days to get an appointment. They showed up late. I called repeatedly , kept getting a voicemail. When he finally arrives, he did several things and then decided, he didn't have what he needed to repair our stoppage.. I paid $70 for a service call that repaired nothing, not to mention my taking a day off work. Said he needed to get on the roof-someone came back a few days later-got on the roof and said he fixed problem-$500 later out of pocket-was not covered by home warranty-problem persisted-called me to say they would have to install a clean out valve-I have one-and they should have checked that first-then said oh well we need to get on the roof again-0another $500-I called a plumber NOT on my home warranty-came and fixed the problem asap- You have a choice people. DON'T use this company. read more

Horrible experience with this company! They gave us a service time window between 8 and 12. They didn't bother to show up. The owner was rude when I brought it to her attention that it wasn't a great business practice. I will not use them again. read more

They came in because they are contractors for Landmark Home Warranty, my problem: clogged kitchen sink. They came in, charged the $60 visit fee and said that they couldn't handle the job. So he didn't fix it. A plumber that can not un-stuck a kitchen sink! but they are fast at charging a visit fee. read more

My hot water broke on a Saturday. I called Landmark home warranty to file a claim and they assigned Precision Plumbing to do the work. They called on Monday and said they couldn't come out until Wednesday. On Wednesday the plumber, Kyle, comes out, tells us it's the gas valve and they will have to order the part. He also said that they usually recommend flushing the water heater when replacing the part and that it costs $325 and that home warranties usually don't cover it. My husband and I looked up online how to flush the water heater ourself (there is even a DIY post on Landmark's webpage) so we were going to do it ourself. I called Landmark on Friday, two days after Kyle came out and they said that he hadn't even sent Landmark the diagnosis. On Saturday I called and they still didn't have it. I've been without hot water now for seven days. Finally Landmark got ahold of them on Saturday. The plumber told Landmark that the flush was mandatory and we had to pay $325 out of pocket. I told them that this was not what we were told when Kyle came out, he simply said they "recommend it". Landmark called the owner who said that is not true, that they have to flush it. My husband and I decided to get four other opinions from plumbers and we found out that you don't have to flush the water heater to replace the part. I tried calling Precision Plumbing back to see if we could flush it ourselves and they never answered. I called the office at least ten times in the week we worked with them and they only picked up once and told me they would call me back but never did. I even had the owners cell phone number that he never answered. Overall terrible service and I ended up taking the money from Landmark and using a different plumber who did a phenomenal job at a better price. I ended up spending less money out of pocket than if I would have stuck with Precision Plumbing and actually used the warranty. Shame on Landmark for using this plumber. read more

I had a very bad experience with this company. They were contracted via Landmark Home Warranty on Thursday to replace my kitchen water faucet. I received an email notification stating they'd be at my house on Monday from 9 am to 1 pm. I waited but no one showed up so I called them and they reassured me they'd be at my house in 1.5 hours . I waited till 5 pm and no one showed up. They close at 4 pm so I called left them a voicemail. On Tuesday their plumber called me and said he would be at my house by 11 am but he showed up only by 1:30 pm. He looked at the water faucet and said the company would call me back. He left.... No one called me back... I called the company and left a voicemail again. I waited till 5 pm and called Landmark to cancel this request. I still do not have water in my kitchen cause of a broken faucet but I could not handle this unprofessional service/attitude any longer... I'll find another plumber aka Milton Frank Plumbing (used them once last year) and will never deal with Precision Plumbing Service. Save your money! They don't seem to care... read more