They did a great job! They came quickly and pinpointed the issue correctly. The part they ordered arrived the next day. The installers were professional and friendly. They cleaned up after themselves. The price was as they quoted. The air conditioner works perfectly now. Awesone service! read more

These guys are incredible. My air conditioning unit went out unexpectedly and they were here within the hour. They were extremely professional and fixed my issue quickly. They took pictures, and explained all the costs. They are better priced than competitors too. Highly recommend them!!! read more

WOW - I was amazed at the awesome service I received from this company. Called them for an after-hours, Saturday emergency at a rental property with no AC and nowhere else to move the guests. From first contact with Bri -I felt like they were going to help. She told me they would. I've been burned before but this company totally came through. Within half an hour I had a call from the technician Rodolfo called to give me his ETA, he was 2 minutes early! He was professional and kind, thorough but didn't try to upsell anything. I was expecting a very high bill - but what I was charged was totally reasonable especially given the day and the hour, and a super busy weekend in Galveston. If I could give them more than 5 stars I would. My only concern about giving such a good review is I could have challenges getting a technician next time because they could be so busy - but they deserve every bit of the praise and gratitude I can give them. Cathie Harrison, My Galveston Getaway read more

1 star company, at best. Worst customer service ever. Requested a simple AC clean/tune up, which the receptionist scheduled, and then tech called us stating they don't do that service (which what AC company doesn't do that, my real concern) and then proceeded to charge us an expensive diagnostic/service fee (when we didn't need anything diagnosed as stated to the receptionist originally). Also, the tech left our place a mess. And then management wouldn't negotiate the situation at all or admit the wrong doing. Would NOT recommend to anyone in the Galveston area. read more

I purchased a new home in 2020 in Tamara Beach. It had a 3 head mini split system made by LG. It did not work the day we purchased it. We did not know it at the time. The Builder, Sheldon Homes, decided since he could not get the parts needed to repair due to Covid. He hired George's AC to replace the system with a Gree mini split 3 head system. The system began to leak from the head in the Living area. Georges blamed us because the filters were dirty. Turns out the drain system was plumbed wrong and did not have a complete downward flow. It was a weekend and Georges refused to come out without a substantial charge. I explained this is Warrantee work, they billed me anyway. We lost several weeks of rental revenue to this issue. Last Feb. the refrigerant had completely leaked out. Again, being a weekend, they refused to come out. I had a different company come in and assess the situation. We decided to add refrigerant to the system, and it began to work. Temporarily. Again, the refrigerant leaked out. Georges AC came out and determined the leak was in the master bedroom head in the celling. I was told the drywall would need to be torn out to find the leak. Again, Georges billed me for the service. The system is still under manufactures warrantee. Fed up with Georges AC, I hired another AC company to do the repairs. The problem was not in the master bedroom but in the attic head. Now, I get a certified letter claiming George's is putting a lien on my home if I don't pay them. Needless to say, I have paid $5000 out of pocket to have a system that is under warrantee to be repaired. read more

Arrived on time and provided excellent service. I have been using George's since 2019 and will continue to use them for any issues that occur. I also have them perform the routine checks for winter and summer. read more

These folks are excellent. I recently purchased an older home with central AC. After a misstep using another local contractor, I called George's and they were able to come out the very next morning. In the middle of summer. Very professional, fast, to the point, and economical. What more can I say? read more

I honestly wish I could leave 0 stars. Once a year our AC in my condo unit needs a tune up/drain unclogged/pan emptied. All the owners do this yearly, as there's no permanent fix for this issue. In the past I've gone with a different company, the tech is typically there for 15 minutes tops and they charge their call fee (usually around $125). This always has gone really smooth and solves the issue for approx. a year. Last Friday I needed this done, somewhat urgently due to have a guest in the unit and a check in the next day. I attempted to call the company I usually have go out there but it was a Friday and they couldn't get out there until Monday. So I called George's, I explained what I would like done multiple times, a simple AC drain unclogged which they say okay to and sent a tech out. The tech gets there and quotes me over $800 for new hoses and such (which that price blew my mind). I told him what I had requested be done (like I told the receptionist) and he stated they cannot complete that task at their company. Then stated he would charge me this diagnostic fee and leave, which I didn't need anything diagnosed. I explained what I was told by the receptionist, and we went back and forth for several minutes. He reached out to the receptionist who then calls me and argues for several more minutes and says she will check with her supervisor to see if there is anything they can do and will follow up by Monday. I receive no update that Monday. I finally call them and ask to speak to a supervisor. They did end up charging me the diagnostic fee, which I explain that I don't agree with this since I requested a specific service and not anything be diagnosed. She states they do unclog the AC drain/pan but it only comes with a $475 package (another different price than the tech gave me). I really wish I was told this during my initial call by the receptionist because I would've never agreed to send a tech out. The supervisor starts getting kind of rude with me saying you received this email invoice and it was opened at this date and time. I tell her I never received the email and she keeps arguing with me. I have her confirm the email address and it was the wrong email address (which I know I repeated to the dispatcher multiple times). I have never been this upset with a company, it seems VERY unorganized and crooked, it was clearly a misunderstanding on their part and to still NEED to charge me that diagnostic fee means they're clearly very low on income, which never leads to good business. I guess that's why they had same day availability when others didn't. And to top it off the tech left my place a mess. The guest wasn't happy when she got back. She was such a sweet lady. She understood it wasn't my fault and expressed how disappointed she was with George's. She didn't expect to have to clean up behind a "professional". I've talked to many owners and they also feel like I've been scammed. At least I was able to get a company in there the following week to finally get it resolved for the $125 fee. The tech couldn't believe my experience with Georges. I've been trying to dispute it with them, it's been a week and I've been ghosted. Lesson learned on my end. Just unfortunate it was a costly one. Could've been more I suppose. Don't let it happen to you. Just seemed so money hungry. I never had this poor experience with anyone. This is the first time I have ever left a negative public review for a company. I almost feel bad but then I remember how I was treated. I didn't want it to come to this. I highly advise anyone to look elsewhere for AC services. read more

Great response time came out confirmed the diagnosis and ordered parts (compressor) repaired the follow day . Service was very good I highly recommend using this company . Thanks again ! read more

George AC has been my HVAC people since 2018 when he installed my new unit. A combination of the odd way my home was constructed and a technical glitch made for a difficult situation. I'll spare you the details. But I whole heartedly recommend George AC. Danny is an amazing Tech. He knows his stuff. Pro tip...Liz is a lifesaver when it comes to communication. And George. George stands by his word and his work. Thank you to all of you ! read more

Omg. We got a fairly reasonable quote to replace our duct work. However we needed one piece to be reconnected with a strap. They charged us $375!!! For a 20 min quick job. I balked and they lowered it to $225!! Exorbitant! Simple task requiring one piece of strapping. They charged $55 for the strap and $170 for labor. Again, they were here 20 minutes. The quote and the repair were the same day. They lost our business for the large job since they weren't fair with the simple repair. Not a way to do business. Get $225. Lose $4900. So disappointing. Stupid. No stars read more

Their service could not have been quicker (they came out less than two hours after I called) and solved the problem in another hour! Danny the great technician was efficient, courteous, and they will always have my loyalty! Great Job! (Can we vote for Danny to get a free cruise this year?) read more

I used George's air conditioning to check behind a diagnostic done at a time I could not be present. Our bill of future services that we were told is needed with the other company was outrageous especially because the air was flowing fine we only called out for a trip on the breaker box. Well now I am happy to say everything is great and he was very thorough to look behind all the notes we were previously given and also gave advice to prevent anything from costing us in the future. Honesty goes along way and my husband and I appreciate your services. read more

Love this company! They are so kind and professional!!!! Would recommend them to everyone. Thanks for saving us today! A million thanks you's!!!!!! read more

When my ac went out, I called on Monday morning. The technician was at my house by 10:30 the same morning and fixed it in 15 minutes. He was knowledgeable, courteous, and helpful. He made sure and explained everything that he was doing and let me know that I could contact him if there were any problems. read more

I want to recommend George's to anyone that needs an expert for their air conditioning. They saved our very hot home by arriving within the hour after we had called to ask for help. After solving the problem and driving to Houston the same day to acquire the correct parts, the technician had our home once again cool. He even stayed to make sure the house thermostat worked correctly. If you have ever tried to sleep with a heat index of over 100'-you know how grateful we were for the excellent service we received. Thank you. read more

The owner seemed patient enough when I had a complaint. We reached an equitable agreement on the billing. That was appreciated. Seemed honest. read more

I spent $490.00 Thursday for a service call to add freon. And it leaked out before 24 hrs the next day. Another $130.00 service call Saturday for a service man to tell me it was un-repairable from a leak in the outside copper coil on the unit. So he called his boss George. George gave me a price to replace the whole unit for $8,000 or $10,000 for a more efficient unit. I called another repair Technician and they had it repaired in 2 hours that Saturday so we could not suffer through the heat for less than $350.. it has been over 40 days and it's still working great. I do NOT RECOMMEND this company for service. I had George come out to look at what his service personnel did and showed him the proper repair the next week. I asked him for a partial refund. He took a picture of the repair and declined the Saturday $130.00 charge - and only if I Purchased his New Unit He seems to be only interested in the Replacement $$$. read more

Wow! George and his family know exactly what they are doing! We had a old walk-in cooler break down so I went down to my local hardware store, Chalmers, i saw there card and quickly gave them a call! The Lady on the phone was sweet and took care of my problems. Georges Crew showed up the same day and patched up my cooler! Everything is professional with this crew. From Skinned Trucks to working on Refrigators! Number saved for Future! THANK YOU GEORGE! read more