1. BCS Pure Water Systems

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College Station, TX

BCS Pure Water Systems

5.0 (1 review)
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Services - BCS Pure Water Systems

Water purification system cleaning and maintenance

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2 years ago

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Water of Texas

(7 reviews)

Our family could not express how grateful we are for this business and the hard-working staff.. AND…read morethe water quality, wow. They always make themselves available for any assistance/maintenance with great professionalism and kindness. I hope that the Owner and the Staff see this -- THANK YOU SO MUCH!!

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

BCS Pure Water Systems - waterpurification - Updated November 2026

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