Since I have had Puragain Water System the system has performed as promised and more importantly…read morethe after sale service has been exceptional especially Oscar. He is always early to arrive and his explanations are easy to understand. You can tell he really cares and wants you to be satisfied before he leaves.

Do not hire this company. Terrible service, plus they charged us for filters after agreeing to…read moreprovide the filters for 3 years.

Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

These guys are great. Installed my RO system with no issue. Super communicative. Great experience.read more

I received detailed documents and phone call from the vendor. Going saltless seems to the way to go.read more

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

Service was quick and the Tech was very knowledgeable. Will definitely be using New Gen Plumbing…read moreagain!

Have had a softer unit for close to 30 years…read more stopped working, called for service, tech came out replaced parts, unit for 43 hours, continuously, arranged 2nd service call to fix ( should have been done the 1st time). Charged $79.50 for 2nd visit, total BS, the work was not performed correctly on the 1st visit.

We purchased a Kinetico system two and a half years ago from AquaTex. The salesman was very…read morefriendly and they were prompt to install the system. Post-install has been a horrible experience. We have tried numerous times over the past year to get a service person out for various reasons. At one point we needed a tank replaced as it broke due to a freeze, and our unit has needed a replacement pre-filter for months. We are still waiting for a "call-back" to schedule an appointment, after receiving explanations that they were either busy or short-staffed. While I can empathize with the difficulties a small company faces, waiting over a year is unacceptable. We've had to turn to the only other distributor in Houston for Kinetico service. If you order a Kinetico system from this company, I would not expect any help from a technician nor service after the installation is done.

I had a leak under my sink and they determined that my faucet was corroded and causing the leak…read more It had to be replaced and I asked them to find a faucet similar to what I had. After seaching they found one and it was a perfect fit. They were very courteous and professional and I'm glad I found them. I will use them again in the future.

Shawn and Latham are the best plumbing team around today. They are competent, customer-friendly,…read moreand do quality workmanship. Recently, Wedgeworth Plumbing installed a new water heater. It passed inspection and all boxes were checked. What I like about Shawn and Latham is teamwork. While Shawn was wrapping my water heater installation in the attic, Latham was doing working on another plumbing issue in my kitchen under my sink. Both were highly professional and skilled in meeting League City rigorous standard and code. Most of all, this company is affordable and do quality work. I always feel like I get immense value when I hire them for any plumbing job. They make recommendations and I have learned to trust their judgment. Over the last few months, I hire them for my bathroom, kitchen, and water heater installation needs. If you need a fantastic plumber, call Wedgeworth plumbing and ask for Shawn and Latham. A. Benjamin

Quick response by email, very personable and professioinal, very helpful, good service whenever I…read moreneed it

Excellent service, and reliable. I have an older system that has been successfully maintained by…read moreAqua General and team.

Jack William, is easy to communicate and easy to deal with. They I got a good deal and the…read moreinstallation is quick. And we are happy with the service and of course with our new water filtration. Thank you! Recommended A+++

Very professional, since the very begging with the first introduction call through the final…read moreinstallation of the filtration system, invoicing and general service, Jack and his team were top notch. Their Westinghouse system is without question the best out there and the price is still par with others. I certainly recommend them for whole house filtration systems.

Russell and Cory were awesome. They are what I consider excellent at what they do. Here is why:…read more 1. Russell provides a no nonsense quote for the softener and carbon units by email . He can install what you purchase online or what he uses. He provides pros and cons to let you decide what choice to go with without pressure. 2. Russell and Cory came promptly at the time they said they were and pretty much finished in 2 hrs time as promised. 3. During the installation process, both of them walk you through the machine and tells you the do's and dont's and explain what they are doing throughout. I highly recommend R&S if you are considering a softener. Especially when it comes to water quality, don't leave it to just plumbers, I would use someone like Russell and Cory that live and breathe this stuff day in and day out.

Russell came out to service our reverse osmosis unit and fix the lack of water pressure in the…read moretank. He would not provide the filters to be replaced so we bought them online and replaced them ourselves. When he came out, he said it needed air and put some in. Water flowed from the reverse osmosis after he did that. He told us to wait to use it and let the tank fill up. Hours later It did not fill up and he is now saying he is not responsible for anything. He said we probably need a new unit. What a waste of money - he has been reliable and good for years but something has happened. He installed the unit for us 10 years ago and has always serviced it. Very disappointed and will never use him again.