Apparently, they only have one clipboard to share between clients. Took 45 minutes to get seen with…read morean appointment. doctor check my son's eyes and then I got a print out from the front desk never covered anything. Just that my son needs glasses, I paid the Clerk $100 and never got a receipt Was never treated this way at target maybe that's why we couldn't get an appointment within a few weeks

Needed some repair work done on my glasses. It was so refreshing to receive quality customer…read moreservice with genuine smiles. Thank you!

First exam with Meta did not produce correct prescription. She claimed my prescription changed in…read morethe two weeks between. Had the same exact problem with my son's prescription. Last time i ordered transitions but they didn't get transitions. I traveled to pickup but only one person could install my lenses but was on vacation. Called on the day they were to return and they were at lunch. Came the next day with that lunch time in mind and again, at lunch. Had to wait an hour to have work done, again, with lenses that were not as ordered. Asked to switch doctors and they wanted to charge me $50 to change. Now they only have one doctor. I simply cannot recommend this office.

Warning! I once would have given this place 5 stars. 6 months after my appointment and I was…read morebilled for something. After speaking to them 3 times and I asked for an itemized list of where my $789 dollars went. My insurance company was able to tell me that eyecare center is trying to charge me for a test that is not covered by my insurance. With every eye appointment I have ever had, if ever there was a test available that wasn't covered, I was always asked if I wanted that. And I have asked 3 times for eyecare center to send me an itemized list. I have also asked on the phone what they are charging me for. They said items not covered by insurance. But they can't tell me what exactly, nor does the bill have a list for what I am being charged for. My husband and I both have been going to eyecare center a long time. The doctors changed, the staff was different. It felt rushed. But what doctor's office waits 6 months to send a bill by email. No call. No paper bill in the mail until I asked. And when I call, I don't get to talk anyone in the office I went to. And they don't call you back. No I do not recommend. My husband and I won't be back.

Had a great experience when I went to Invision Family Eyecare. A great staff who were so…read moreaccommodating and answered all my questions. I had several tests done. Not all were covered by my insurance but they were upfront and told me the charge before performing. I also got assistance in picking out my frames - thank goodness because I would have never been able to find the pair I purchased. I will continue to go to Invision Family Eyecare and I recommend you give them a try

Submitted a appointment request form on the website never heard anything back from them…read more Disappointing that the customer service is that poor in the area of just setting up an appointment.

The doctors and staff do a great job here. My only complaint is that the frames are no longer…read moreseparated between men's and women's. They are now grouped only by brand. This results in having to look through a frustratingly large number of options. After my recent exam, I just gave up on looking for new frames and simply re-ordered the same frames I got last year.

I received a quick and efficient eye exam! I did not have to wait long upon arrival for my…read morescheduled appointment to see the doctor. The doctor was nice and answered all of my concerns/questions. The techs in the lens department were equally efficient. There was not a big selection of frames / not the best selection of eyewear. However, I was still able to find something that I liked. The tech was very helpful in assisting me to sort out insurance vs out-of-pocket expense for my lens. I was told the frames would be ready in about a week and a half, but they arrived exactly one week after my exam. The facility was clean and well -organized. Please note the parking lot is very small. I would definitely get an exam here again.

I have been going for several years and find Dr. Hasson to be gental and knowledgeable. He will…read moreanswer all your questions with clarity and understanding.The staff is patient and professional too!

I just had a Laser eye procedure performed by Dr,Robinson. I want to commend him and the staff were…read moreawesome. The nurse was Erica, Mary McDonald

The receptionist was unhelpful and didn't sound at all like she wanted to be there. I asked her…read morewhen my last exam was because I wasn't sure of the exact date and she just said last year like I couldn't have just figured that one out myself.

Purchased glasses for the first time with these folks last year, as they are close to me, but have…read moresince regretted it. Whomever produces their lenses makes an inferior product. There's a reason the glasses are cheaper here. The lenses scratch very easily (even via just cleaning with cloth designed for glasses) and when I had the lenses replaced under the 1 year warranty and became extra vigilant about trying to reduce the scratching, it didn't matter. Have worn glasses my entire life (decades) and haven't had to deal with this type of issue before, so it's definitely a symptom of poor lens quality from this business. Will not be returning for future replacements, I prefer not to hear all the excuses they have that suggests it's something I'm doing.

This place is booked! My dog ate my glasses and I was told that I would have to wait approximately…read more6 to 8 weeks to get in and get seen. But then, thankfully, I was told that I could be put on a waiting list! I was seen the following week. The Staff are extremely friendly and helpful, and the doctor is very thorough during his examinations to make sure that you get the exact prescription you need. This is only my second pair of glasses so I was struggling to find frames that I liked, but Amy was there to guide me through the process. God bless Amy because I would've walked out with a pair of clown glasses for sure. Highly recommend!

This place stands out among other eye Dr's offices. I went in yesterday to set an appointment and…read morewas greeted right away with a very friendly employee named Kelly. She quickly found an appointment that works for my schedule that is not a month out like other places. I have gone here for several years and every time I go in, I'm seen right away and get a very thorough exam, but I get in and out very fast. I also looked around at glasses for a little while, and they had a great selection, and I was shocked at how reasonable they were. That is refreshing in today's pricing gouges that are seen everywhere else. Please give Dr Sugarman office a chance; you will not be disappointed!

The exam was fine and the selection of frames was good, but the "We're open til 5 but you can't…read morepick up glasses after 4:30" thing suggests that they either don't know or don't care that a lot of people in Mooresville commute home from uptown Charlotte, and 4:30 is not realistic most days. If I'm going to spend a grand on glasses, I'm going to spend it somewhere a little more customer focused going forward.

Have been using Dr Monson's practice since I arrived in the Carolinas in 2018. The staff is very…read moreattentive and efficient. Dr Monson is extremely thorough and takes the time to explain to you what is going on with your eyes. I feel very comfprtable with all of the exams and truly trust his judgment. I highly recommend Vision Center of Lake Norman.

Have been going here for two years. This year I've had some issues with one of my eyes not…read moreadjusting to the contacts ordered for me. I ended up having to go back for 2 additional appointments, the staff was very courteous and quickly fit me into their schedule. Dr. Joyce is genuinely a wonderful person and cares about ensuring the right prescription and products are ordered for her patients. Highly recommend this as your new eye doctor!

Excellent practice. Love Dr Adeleke. I got a quick appointment for an eye scratch when my regular…read morepractice couldn't accommodate me. All the staff is knowledgeable and patient. They helped me transition from glasses to contacts after all these years and were patient with getting me different trials. I highly recommend the practice!

In the last fifteen months, I have had an experience with Drs. Harper, Lark, Baer and Robinson and…read moretheir entire staff that should win them all awards. I had a crazy accident that caused my right eye to actually burst open and fill with blood. We thought I had lost that eye forever. We bypassed the ER and went straight to CEC where the entire staff jumped into action. Dr. Harper, my regular ophthalmologist called Dr. Lark in immediately. They consulted with Dr. Baer, who was out of town, on the phone and they included my wife and me in their discussion. My wife, a nurse, was so impressed by the level of collaboration we saw there. That, in itself, was a confidence builder. Just less than 2 hours from the time of the accident, Dr. Lark had me in surgery putting my eye back together. Along the way, I needed a vitrectomy and a lens implant-- 4 surgeries in all. We are so fortunate to have so many highly trained surgeons- each contributing his/her own area of expertise-right here in Concord . And their assistants and front office are the best. My doctors went the extra mile for me. They gave me their home numbers. They called to check on me. They knew we were worried so they saw me almost daily for a long time. Drs. Robinson and Baer arranged to do surgery at night after long days in the office so both could be there to work together. The teamwork among the staff at all levels was amazing and their kindness has been comforting. I could see that they were all doing their best for me. After the third surgery the doctors said that they were afraid there was little hope that my vision would recover. The next day, however, I saw light, shadows and even color for the first time! Two months ago, Dr. Robinson implanted a new lens in my eye which improved my vision greatly and this week I was fitted for new glasses that will bring my vision back to 20/20 in both eyes!! We will forever sing the praises of Cabarrus Eye Center. Locke Floyd, Concord, NC