Due to the storm and tornado, my electricity was out and caused a surge in my air conditioner…read more Malik with Sweet Life heating and cooling promptly came and assessed the problem. He explained things thoroughly. And I now have surge protectors to prevent this from happening again. He even offered to bring me a window ac but it wasn't necessary because he was here early the next morning and had it up and running and let me know about how long it would take. I'm so glad I called them. They gave me a good price and I know I can depend on them to keep my ac unit working efficiently for a long time.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

First time using Comfort Air but won't be my last! They were very communicative, reasonably price,…read morearrived promptly and had availability within days. They explained everything and went above and beyond to ensure they were getting ahead of any possible issues. Highly recommend! Getting some monitoring installed to ensure everything is working correctly to head off issues in the future. Plan to get a split mini quote soon and will update once we get the quote and how that process goes.

From the owner: When you are in need of a heating and cooling company, Comfort Air Technologies is the area's best…read morelocally-owned and operated HVAC company that provides quality HVAC services to fit your needs. We strive to offer the best customer service with quality products. We can handle everything from heating repairs to air conditioning replacements. Rest easy knowing we will make sure your home is comfortable for your family. Call today for a free quote!

Fayette wanted to charge me $639 to add approx. 3lbs of refrigerent to my system. This is an…read moreincredibly simple service to perform and a 25lb tank of 410A can be purchased for under $300. They are taking advantage of people who don't understand how to perform this service by charging exorbitant prices. Aside from their prices, they were going to just add THREE lb and be on their way without even mentioning the potential of a leak or any option to locate, repair or mitigate the underlying issue. This may or may not be typical of HVAC service providers in the area, but it's a pretty pathetic standard of service. I typically use E&E Heating and Cooling but decided to try Fayette because they were able to be there sooner. I've decided to wait for E&E. Ed is far more reasonably priced and truly makes an honest effort to take care of his customers

They were horrible took my drain hose off and put there contraption of according and tape that came…read moreoff call twice will not answered back,and didnt set controls right, cost me $300! Issue still there

Dale B., our tech did a great job explaining things and getting the system working great…read more Highly recommend.

I rarely leave negative reviews and I hate doing it unless it's warranted but the lack of quality…read moreproduct and service with this company leaves me no choice but to share with others what they're potentially in for if they make the same mistake. We bought an $18,000 A/C unit from them 3 years ago and in the past 5 months, the boards have blown twice. The first time this happened, a tech came out, diagnosed the issue and had it fixed in 48 hours. Last week it blew again allegedly for a different reason and the "parts were ordered". So my elderly parents did Labor Day weekend in 90 degree temperatures inside. Having to sleep in 90 degree air after an $18,000 purchase is ridiculous. No one should be treated this way. It's been a week and all we hear when calling is "the parts have been ordered". Last time it took 48 hours to fix it, now it's been a week and do you know what ETA they gave us on parts being in? It'll be 3 more weeks before parts are likely to be in. Additionally, when the manager we spoke to learned about the situation, his first reply was that he didn't have A/C as a kid... not sure how that's relevant but I can take a guess as to what the intention was behind the remark and that's extremely unprofessional. Guests are coming to stay for several days and they'll have nothing to offer those guests but a stuffy room. This really is the bottom of the barrel service. To our knowledge, the techs that have come out are good at what they do, professional etc, but there's always an upsell and the product quality and management is an embarrassment. I will be recommending Arlinghaus heating and cooling from now on and the next unit will be from them.

If you're looking for an HVAC repair or check up, Brother Bill (& son) is worth your time…read more Bill is a kind man, genuine. Brother Bill came out after another company couldn't figure out what was wrong with our HVAC. He was able to diagnose and repair our HVAC promptly. It's working just fine now. Interestingly enough, he came recommended by the other HVAC company. Bill knows what he's doing.

On April 1st I lost my husband of 23 years to stage 4 kidney cancer. I am still in the process of…read moregetting all the financial aspects of my house hold in order and am very financially strapped. Then my central air went out on Saturday night. I called and made an appointment with Brother Bill's Heating and Cooling. Spoke to him and explained my situation and how I am on a fixed income with very little money coming in right now after my husbands passing. Before hanging up with him he asks to pray with me and I of course said absolutely which brought me to tears. His son James came at about 5 pm and worked on my air for almost an hour. He was very professional and thorough in servicing the unit. Replacing the capacitor and putting in a pound of freon. As we were settling the bill James gets a call from his dad and after talking he hangs up and proceeds to hand me the receipt and says to me that his dad said to tell me that I can pay as much as I can when I can, but if I can't then to just consider it a gift. I was dumbfounded and began to cry. I am so grateful to Brother Bill's Heating and Cooling for their generosity towards myself and my kids. I pray god blesses their family and business in any need that may arise. Such wonderful people. So if anyone out there are in need of their services do not hesitate to give them a call. God bless

We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.

Ray did an excellent job on a replacement heating and air conditioning system for me. The…read morecommunication and response for a quote was very quick. His quote was very fair and reasonable. He ordered the equipment and began the install in a timely manner. The removal and installation went off without a hitch. I would highly recommend Ray if you have any heating or air conditioning needs.

Ray Owen is very experienced and trustworthy AC and Heating expert. He will not try to sell you a…read morenew unit unless it is in Your best interest!! He's always done a great job for us at very reasonable rates!!! Honesty is his policy!!

I had a crazy problem with the electricity in my house after a power outage. The folks at Arc dealt…read morewith me being a frantic mess and fixed my problems quickly and professionally. The technician offered to stay while we spoke with Duke so we could properly explain what we thought the problem was. It was great and really appreciated!

Our tech was Bob and was knowledgeable polite and thorough. He also helped us to watch so it…read moredoesn't happen again. Our AC drain pipes were clogged with residue. Today we had Chad come for a breaker for the Microwave that kept tripping. Turned out the connections were loose and one was burned. This company has been great with both our issues. I would recommend them.

Excellent. Explained everything and gave us options. Professinal, friendly and experienced…read more We had a great experience.

AC blower died during heat wave. Called AAA and got service way ahead of the original scheduled…read moretime. Great service and the friendly technician (Corey) was knowledgeable and a joy to talk to! Thank you again !!

I have been a longtime customer of Independence, mechanical (Hvac) on Monday. I called having…read moreproblems with my air conditioning system and Antonio made an appointment with me today in between 8 AM and 12 noon. He then called today and basically said that they've had additional customersmore important than me and they don't have time for me. They're taking on too many customers and can't keep up. I recommend Rusk Heating And Air Conditioning. i'm one of their new customers today and moving forward! Then they've responded on multiple reviews stating that they called at 9:30 in the morning and that we didn't answer yet caller ID on all phone lines Do not support this, phones never rang. I've never had such poor customer service or been lied to by a contractor like this before. You make appointment you keep it. It's that simple.

After needing frequent repairs to the new Heat Pump installed by the builder of our home, we…read morefinally found reliable service with Independence. Later, we purchased a new Heat Pump selecting a unit based on their recommendation that was reasonably priced and dramatically reduced our utility bill. They service the unit twice a year.