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    Precedence Auto

    4.8 (58 reviews)
    Closed 10:00 am - 1:00 pm

    Services - Precedence Auto

    Auto body restoration

    Bumper repair

    Collision repair

    Precedence Auto Photos

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    Reviews With Photos

    Being ignored by Rafael...
    Jay T.

    Took my vehicle here a many years ago and had ok service after the dealership had an incident with my vehicle. Fast forward to February 2022 I was rear ended and took it to precedence for a quote for repair. They were supposed to order the parts and schedule me in.... After numerous times and 2 months trying to get a hold of Rafeal to see if my parts came in I gave up and went to a different body shop. This week July 26th 2023 they called me and tried to extort money out of my for a bumper diffuser they have sitting in inventory. I told them I had tried to get ahold of them on multiple occasions to see if the parts had come in way back in March and April 2022... ultimately they just wanted the money for their parts they couldn't return. Why drop the ball and ignore your customer then expect the customer to pay for your customer service issues???

    Original Damage
    Nate V.

    Rafael and the team at Precedence Auto Reconditioning did an amazing job repairing my Scion FRS, and after using them, I highly recommend their services! They go above and beyond with their quality of work. A neighbor backed into my car while it was on the street and smashed in the driver side quarter panel. Luckily I was able to get their insurance info so all I had to do was pick a shop. I'm pretty picky when it comes to my car so I spent a lot of time on reviews! I had only heard of Precedence briefly though a friend and then from researching reviews online, but decided to bring my car in for evaluation and chose them for the repair. The entire process was smooth, from the evaluation, to start date, to final completion. The team kept me updated throughout and reached out directly with any questions. The finished product was pristine. They used all OEM new parts when replacing the quarter panel and small side window, and the paint matches perfectly. The team even detailed the car after completion and upgraded my old silver lug nuts with black ones to match the rims. I will definitely recommend them and use them in the future if I have any need of it.

    Rafael and team are awesome. They put the clear PPF wrap and Ceramic coating on our car. They do amazing work and highly recommend them.

    I cannot say enough about my experience with this company. From the beginning all the way to when my car was ready, was a seamless process. The communication from the office updating me along the way was excellent. The work/craftsmanship is beyond measure. They really do care about the work they do for their clients and you don't feel like just a number. This is what is so unique to small businesses. My car looks better than when I bought it! Thank you Rafael, Enrique & Raffi and the rest of the team. You guys do beautiful work!

    The shine!
    Shaji S.

    Great work from Rafael, Enrique and the team. Had my Tesla backed into and the Precedence team took care of me really well. They were very professional, got the work done by the books! Was good as new. Can't say anymore! Highly recommended, have gone to them since 2018 for tinting, car detail, or even body work! Have recommended as well to my colleagues!

    Damaged bumper and exhaust

    Precedence is hands down the best auto shop I've ever used! They were friendly and very honest. I was rear ended and they ensured every part was replaced with new parts for my limited edition car. Precedence also worked with the insurance company to inform them the exact parts needed. Even working through supply chain issues. I am very meticulous and their attention to detail is unmatched. I'll be using them in the future for all body, detailing, and tint work.

    Marlon R.

    My truck was messed up from a previous bad detail. I called precedence and they made my truck look brand new. I would recommend everyone. They do body and paint. Check it out.

    Eric B.

    This place is absolutely top-notch! Rafael and his team have taken care of several of my vehicles over the past five years. When it comes to attention to detail and completing work in a timely fashion, there is nobody better in the business. Not only do they do incredible work, but they are extremely fast and maintain communication throughout the process. Rafael and his team will continue to receive my business in the future.

    Jerome M.

    Haven't even seen my baby yet and man talk about service! Met the owner Rafael by happens chance and he detailed all that was being done on a Sunday!! Wow!! Can't wait....these reviews are 5 stars for a reason! Update!! Wow wow wow wow wow wow! Car couldn't be more brand new if it came off the assembly line again!!!

    Back window before.

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    Page 1 of 2

    Ask the Community - Precedence Auto

    Review Highlights - Precedence Auto

    Met Rafael Sr at pick up and he made sure I was happy with the result and explained all they had done.

    Mentioned in 25 reviews

    Read more highlights

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    Deluxe Window Tinting

    Deluxe Window Tinting

    5.0
    (959 reviews)

    great customer service and did excellent job! im very satisfied and happy with the result...read more

    Customer service IS STILL ALIVE!…read more This shop recently did nano-ceramic window tints on our motorhome. Prior to choosing Deluxe Window Tint we did our research as well as contacted many other companies, Albert(the Owner) really impressed us with his pricing, diligence and response times so we decided to go with Deluxe Window Tint. I dropped the motorhome off in the morning and it was done and ready to pick up in the afternoon. Upon my arrival I noticed what appeared to be some damage to an awning and pointing it out to the employees. Ultimately Albert made a return trip to the shop and we discussed my concerns. His very first statement put my mind at ease "I am not here to deny anything, only to understand the situation and take care of our customer". WHEW! (This was not the response I was expecting after recently dealing with another company who wrongly wired our Jeep up for flat towing behind the motorhome. The next morning that shop foreman was very arrogant when I pointed it out and asked to have it corrected. The installing mechanic looked at my paperwork and immediately said he would have it done in 20 minutes. That shop foreman made it a point to not acknowledge me for the next 20 minutes as I waited in the showroom). As Albert and I looked at my concerns and discussed what could have, as well as what could not have, happened there was nothing but professionalism and discovery evident. After a while it became clear that I was wrong and they had in fact not damaged the awning. It was an embarrassing moment for me as I apologized profusely to both the employee as well as to Albert. They understood how I could have misinterpreted what I had seen and graciously accepted my apology. As we all know things can happen(or in my case, not happen), it's how they are dealt with that truly define a company's culture and an Owner's core belief. In the end I left the shop with plans to bring my Jeep back for window tinting as well, that's how impressed I was. Don't hesitate to trust this shop to do what's right! Thank You, Albert(and crew) for being a standup guy as well as for doing a fantastic job on our motorhome! The Jeep is next!

    Appearance Solutions

    Appearance Solutions

    4.9
    (194 reviews)

    Friendly customer service with a smile. Very responsive and quality service…read more I would go back and would recommend this place to anyone

    Update Michael Justis blocked me after confronting him as feels threatened;…read more His response "Your recent review and the way you have been communicating with me have crossed the line from a customer concern into something that is disrespectful and malicious. Involving and promoting other shops in your review while making accusations about our work is inappropriate and unfair, especially when those businesses were not part of the original transaction. Because of the tone and conduct in your messages, you will not be meeting with me or any of my staff on Monday or at any other time going forward. I will not tolerate being spoken to in the manner you have been addressing me. If you believe you have a warranty concern related to XPEL products, I am happy to refer you to another certified XPEL installer who can assist you with evaluating or processing any potential warranty claim. That would be the appropriate path moving forward. I wish you the best and hope you are able to resolve your concerns through another certified shop." keep in mind he's the one who contacted and showed up first . to multiple shops after I chose his competitor(s) haven't seen this man since 2024. Not even asking for free work or anything warranty related. After he did this whole act he must be called out especially as an adult business owner with a law degree like himself. My response; Michael Justis This response is exactly what I expected. Instead of addressing the workmanship concerns, you're choosing to label my feedback as malicious and shut down any opportunity to actually review the issues. What's inappropriate is refusing to stand behind your work when a customer raises legitimate concerns after spending around $7,500 on a full vehicle wrap and related services. My intention was simply to have a professional conversation and give you the opportunity to inspect the areas I mentioned. Multiple installers have already pointed out the same issues with visible edges and areas that were not properly tucked. That's not an accusation--it's a quality concern. Your decision not to even look at the vehicle or discuss a resolution speaks for itself. I will continue addressing the issues with another certified installer as suggested. Take care.

    Precedence Auto - bodyshops - Updated August 2026

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