Went to a wedding reception where PPS was contracted for vallet services and damaged my vehicle ($6400) and took no responsibility for their action. DO NOT USE THIS COMPANY SINCE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE. read more

Please beware when you park at USC Medical in LA that PPS Parking valets will steal your personal belongings and Paul Paliska the owner of PPS will do nothing about it. It's a very sad situation when you are dealing with serious health issues thus requiring center of excellence medical help and then a sub contractor to the medical facility takes advantage of you. I tried over and over to resolve this with the owner, provided complete details including a photo of what was stolen and Paul Paliska just continued to make excuses. I intend to notify USC that they are using a very unethical Parking Provider and their patients are not safe. read more

Absolute thieves! I had several gift cards and sunglasses stolen by this valet company from inside of my center console and they did absolutely nothing but to say "lock your center console next time!" The owner, Paul, was a complete jerk. No wonder he has terrible employees to match his level of commitment to customer service -ZERO! They said because we did not make the claim on site that they wouldn't do anything - we called within 30 mins of leaving because we didn't check our car the second they gave it back. Huge mistake! We are taking this to the next level and involving police as thousands of dollars in items were stolen. DO NOT USE THIS TERRIBLE SERVICE especially if you are a company who wants to make a good impression. This valet will ruin your business! WARNING!!!!! read more

I was an Employee of PPS Parking and i've never endured such racism. Long story short I was left outside without any restroom access and was told if I needed to use the restroom while at work use the side of the building. But all other employees Hispanic and Caucasian had keys to the restroom. Let's just say OSHA did not approve and thanks to my lawyer I can afford as many toilets as i want. read more

If I could give negative stars I would. My family went to a restaurant in South Coast plaza and we dropped off our brand new car.... The car was not even 24hrs off the lot, but there was full trust in this company to do their job. The valet drove our car up with the lights off in the dead of night. We drove off normally. When we got home we found the damage... Our whole back bumper had be scratched. A huge white scrape. We filed a claim with security and they denied the claim with an attitude like we were trying to steal from them? We will be writing a letter to South Coast Plaza to end their partnership with these crooks. At this point we understand we will not receive any compensation-but we advise extreme caution whenever you see this logo. PARK YOUR OWN CAR! By reading past reviews I can see other people have had the exact same thing happen to them. To the company- you are thieves- I genuinely hope you are more professional and honest in the future. Your BS comments to people that "you aren't responsible after it leaves the lot." shows extremely low integrity. You are damaging cars. If you can't hire quality drivers, shut down your business. read more

Hard working crew, and an impressive service to hire for private events. We had a blast telling our guests to pull up in front of our house for free valet. The whole process was just easy and fun. Book with confidence! read more

PPS Parking Valet Drivers crashed my car! I reached out to the owner, Paul Paliska, and he only responded after I emailed him a second time. He made me fill out a claim form with my insurance on there, then told me that he was not responsible and that they wouldn't cover it. Instead, he should have given me his insurance policy and allowed our insurance companies to figure it out. This man was rude off the bat and completely unprofessional. I would not trust him with your vehicles because if his teenager valet drivers accidentally crash your vehicle, he will not give you the proper information or event try make it right. If the owner of a business acts this way, I can imagine how the rest of the organization is run. Stay away! read more

See all

I valet parked when my wife and I went to dinner at Mastros and the service was fantastic!

I don't appreciate getting scammed. I arrived at 1PM for my 1:10 appointment at 1245 Wilshire blvd. I thought I had found street parking but someone told me that it was almost street cleaning time, so I tried to enter the parking lot across the street - but they had their entrance blocked. I remembered seeing another entrance around the corner so I went there - turned out there was no place to get a ticket. Immediately, someone came up to me & told me they would let me in if I paid them, so I gave him my card & parked my car. When I got my receipt - I asked him how I go about getting my refund - if I didn't use the entire $15.00 worth. THAT'S when he told me that I had paid for valet parking! I asked the other guy there, Andy for the manager & he gave me Ray's phone number. I called Ray & explained the situation & he was so kind & understanding that he actually offered to Zelle me the remainder of the $6.00 I owed from the $15.00 I paid - from his own bank account!!!! I could NOT let him do that... I am tired of the unscrupulous business owner getting away with everything while their poor employees have to bear the brunt, so I declined the offer. I'd like to see one of the actual owner/management cough up the balance of that scammed money!!!! read more

I have experience using PPS for the past 20+ years. Incredible service, definitely recommend

I took my first trip to Cali a month ago for a friends wedding and I'm not the guy that can afford the valet parking at restaurants, but having that at the wedding was definitely a nice perk! the team of valets were extremely respectable and speedy with the service. Because of that experience I think I may just have to take the lady out for a fine dinner and get that valet parking! We all appreciated your help PPS! read more

We hired Paul to handle valet parking for a private party in Costa Mesa. PPS was able to work with the limited area we had for parking while providing speedy, courteous, and professional valet for our dignitaries and guests. During planning, Paul was more than happy to meet with us on site prior to the event to go over their plan for parking. It was a huge relief for us. Everyone knows getting in and out of an event can sometimes be a hassle. All 250 guests were in and out in a matter of minutes. It added to the positive experience our guests had at the event. Thanks Paul and team! read more

I used their valet service on Mother's Day and they scratched my car. They were extremely busy at Seasons 52 in Costa Mesa. I know they scratched the drivers side because it was so congested and they were in a hurry. I contacted the owner and he told me once you leave the lot, you are out of luck. By reading past reviews, others had similar experiences with this parking service. read more

I dropped my car off at the Seasons valet, and the first thing I saw was a young man vaping while waiting for cars to come. I then questioned him saying this is very unprofessional, he said "I am the manager" I will never valet with PPS again. Also I would like to preface that I have never made a Yelp review in my life and I created an account just for this so the people know what type of workers they have. read more

I'm very careful who I'll trust to valet my Hellcat Redeye. Door dings or dents are my worst nightmare. These guys take good care of my ride and I feel confident leaving it with them. I'm always greeted with a great attitude and they make me feel like I'm not just an ordinary customer. Love the service and I'm sure you'll feel the same. I highly recommend without hesitation. read more

I've been using PPS Parking valet services at south coast plaza for many years and I always receive the best customer service and professionalism. I've never had any issues with the staff. They are all very nice and take good care of my car. My go-to guys are Hugo, Tyler, and Ezequel- they are very hardworking and make the valet experience quick and easy. I highly recommend using their services especially during the busy holiday months. read more

I had a amazing experience with PPS parking , their courteous greetings of my comings and goings , offering me water, prompt service and awareness to opening doors like they had been waiting just for me outstanding, this all took place at the south coast westin. Really anywhere of a upscale nature or really anyone who highly values it's customers and wants to provide a service above and beyond what's required would be silly not to have such a service offered to their customers, wish they were at even more places. read more

Used to work at the Deloitte building. The management would steal your tips and not give you breaks on time. Managers name was Guy. There was also a manager named René. There was a class action law suit, and they lost. I got a check for about only $75 because I had not worked for them for very long. read more

Great valet service. Every time I go to south coast plaza I valet my car and the workers are always very nice. Also had them for a private party and was very pleased with the way they handled the parking in the neighborhood. read more

PPS has been my go to service for transportation and events valet parking. They are dependable and very professional. It's one less thing to worry about when you require professional services. read more

I've used PPS for years while in the south coast area. I used them at Mastros and South Coast Plaza. The valets are fast and respectful. It saves me a ton of time especially shopping during the christmas season by avoiding the packed parking lot and finding a spot. The price is good and they've always treated me well no matter what you drive. Would recommend. read more

Today Brenton helped me at South Coast Plaza. I usually valet because charging is free, but I felt Brenton was so sweet and respectful to me. Your company should be proud to have a young man like Brenton representing your company. I look forward to returning soon for more Christmas shopping and will always park at Valet. read more

Always prompt, professional, and friendly! Have used their services many times and am always very pleased.

DON'T EVER USE THIS COMPANY. These guys are JERKS! A valet ran over our key at an event. The valet apologized and asked us to fill out a claim form and they would replace the broken key. We called the number on the form to alert them of the mishap. The next day we faxed it to Steven Paliska the President of Pps parking and never heard back. We also emailed him and never received a response. Then we called Paul Paliska the V.P. twice over the week. We never got a live voice only voice mail when we call. It's been over one week and they have ignored us. We alerted the home owner who hired them for the event and told them to NEVER use Pps Parking. read more

Future Restaurants and Potential Customers Beware! If you want headaches and unsatisfied clients then PPS is for you! On 9.29.15 at Andrei's in Irvine the PPS valet attendant backed my car into a light pole or fire hydrant. The PPS Parking manager on duty informed me of the damage and gave me a claim form admitting responsibility that evening. He also informed me the employee was fired that night. After several (5) attempts of contacting the claims department I receive a call from the Owner Steve asking me to get 2 quotes for them to pay. I spent 5 hours getting the quotes. Steve asked me to go to his local body shop instead of dealing with a third party (non-biased) body shop to repair the damage. I declined the offer but he insisted I 'think about it over the weekend'. I called after 'the weekend' and never received a call back from Steve. 7 Days later I try again and Steve says he will not pay the quoted damage even after receiving the 2 quotes that he asked for and after receiving a copy of the claim form from his employee claiming responsibility. He then asked me to deal with my Insurance Co or my Attorney. I wish I could give negative stars for the lack of responsibility, waste of time, zero integrity and willfully misleading customers, but I am only able to give 1 star. The BBB will receive similar reviews, but I'm not sure how an upstanding and excellent restaurant like Andrei's can work with such a low level, second rate vendor that not only wastes customers time but refuses to accept responsibility for their actions. read more

I used this valet service for my last year anniversary and must say they do a great job parking cars. Paul is a mighty good car parker, but he can hire some less lazy guys, they were a tad slow returning cars but all in all, I would definitely refer them to my friends and family. Mighty good valet parking service. Makes any party a Sinch! read more

We hired Paul and the PPS team to handle valet parking for a Groundbreaking Ceremony at a high school. It's a unique event that takes place on a construction site and therefore poses unique challenges. PPS was able to work with the limited area we had for parking while providing speedy, courteous, and professional valet for our dignitaries and guests. During planning, Paul was more than happy to meet with us on site prior to the event to go over their plan for parking. It was a huge relief for us. Everyone knows getting in and out of an event can sometimes be a hassle. All 180 guests were in and out in a matter of minutes. It added to the positive experience our guests had at the event. Thanks Paul and team! read more

I have worked with PPS parking for the last seven years and I have always been impressed by their professionalism and dedication to customer service. The management and staff always show up on time and professionally dressed which is important to my clientele. read more

I would just like to thank the kind gentlemen at the south coast plaza valet center! They are always so courteous and treat my car with the utmost care. Come in with a Honda or McLaren and they treat you the same as if you come in with a Bentley! (I know cause I've done both!) Rob? Robert? I'm not sure which he prefers to go by, but he always has a smile on his face and says hi to my kids when we valet! Thank you pps! Keep hiring such great employees! read more

Went to a very large event this weekend and PPS was doing the valet parking, everyone was so helpful, no just with me, but all customers, really going out of there way. Glad they were there !!! read more

I have been working with Paul at PPS Parking for over 10 yrs!! Paul is very attentive to detail and quick to respond. His staff is professional, courteous, and willing to help out on extra things like clean up!! Anytime, I have hired PPS Parking I am confident that they will show-up early and the event will run smoothly. I highly recommend PPS Parking for all your private parties!! Thanks Paul and PPS Parking!! read more

The young men at the Capital Grille valet always take good care of my car.... I am very picky where I valet because I have had issues with valet companies in the past scratching my wheels on curbs... etc .... one of the few places I trust. Thank you Hugo for always taking care of me!! read more

I worked for this company a total of two weeks. I was given my share of tips, and was sent on my way, being told that I would be called back to work & receive my paycheck. Not only did they never call me back to work, they skipped out on paying me. I mean, if my job performance was subpar, I understand by all means.. cut me loose. But to do it without any indication and then skip out on paying me? That's messed up. Paul is a criminal business man and should not be allowed to include his business within this industry. Shame on you PPS.. read more

I use valet whenever I go to South Coast Plaza. It's so convenient. The guys are always courteous and I feel my car is safe with them. I get my car quickly and even when it's busy these guys are always hustling. read more

Hired them to do a wedding reception at our house. Guys ran their tails off as we live in the hills. They stayed an hour later then contracted without any problem. Would definitely use again. read more

I had a great experience at South Coast. Normally I dont use valet because you hear stories and its an added cost but I was in a hurry and gave them a try. They were polite, quick, and did a fantastic job. They even remembered to put my seat back properly and called me by name. I strongly recommend using the valet there. It made the busy parking lot a breeze and was one less stress for me. read more

I recently used PPS Parking at South Coast Plaza when shopping and dining at The Capital Grille. They were absolutely fantastic! Extremely kind and courteous. They also put my bags in the car before dinner. Not only did they remember my name but also had my car coming up before I even handed them my ticket. After this experience I will always use when I'm at South Coast Plaza. read more

These guys are simply the best! As an event planner, you are only as good as your vendors and I call them every single time I need valet. Paul always gets back to me quickly with a quote and his team is fast and professional. He even got this team together an hour and a half earlier than I had contracted them for because of a client error in the timeline. He and his guys were there in 20 minutes! They jumped right in without skipping a beat and hustled to get cars parked under extremely stressful circumstances. It blew my mind. The are awesome! read more

You are Better off parking your own vehicle than using this f rated valet service with no insurance. Long story short. used this service christmas eve ,came out of dinner and was missing my custom hub covers on my 110k vehicle. they wrote a claim form up for me and said someone would contact me in 2-5 days,nothing in 3 days short of a month. i have called and left messages everyday for the last 2 weeks and still no response. Karma's a bitch,and successful company do people right. south coast should be ashamed of themselves in using a f rated company with no insurance. read more

Becareful working for PPS VALET service - my Stepson worked 1 event Dec 2015 and had nothing but a hassle to get paid $80.00. He filled out all is paperwork, filled out time card and they claim they didn't, have it... Hmmm they would not send a check - he informed they he goes to school at ASU. We had to go to the office and request the $, when we arrived the placed reek like pot, hmm not sure if I want them parking my cars. They finally paid us cash but said they needed to subtracted out the taxes. I didn't want to give them even 1 star :( read more