If I could give this company negative stars, I would. I am completely appalled with their costumer service. I made a reservation for a Party Bus for Prom and I was told that I would meet with Azy and Ray two week in advance to pay them 100% of the money in CASH. Now, this seemed a little suspicious, yet I'd read such great reviews I decided to give them a chance and I'd take my father with me to the meeting just to make sure I wasn't being scammed. A few days before the meeting I found out that the doors for Prom closed at a certain time, 8:30, and we would not be let in after, so the time that was originally arranged for pick up 7:45 was too late. So, the day of the meeting, might I add they did not have an office and we met at a Peets Coffee which seemed unprofessional, my father and I arrived a few minutes early, they were late. Upon arrival Azy and Ray brought what seemed to be a friend that sat with them, which was very strange. We explained that we needed to have a time change in order for the Bus to workout and automatically Ray got very aggressive with my father and every time Azy tried to speak Ray would snap at her and tell her to be quiet. My father simply said if they couldn't make the time is was okay and we could call the school on Monday (since we met on a Saturday and the school wouldn't be open until Monday) and see if we could arrange something with the school to allow us in past 8:30. Ray was very hostile and saying he couldn't hold bus for us anymore. We said we understood and we would find another company that would work with our schedule. So, when we got home we called to have the reservation with Ez Vans officially canceled and after canceling I received an extremely unnecessary, rude email from Ray that completely shocked me. I wanted to attach a screen shot of the email I'm not sure how, yet to basically give a summary he was getting angry, blaming me for losing him "a lot of money". It's completely inappropriate for a company to send an angry email to a person simply because their schedules did not line up. And to put into perspective on the reservation contract, it stated cancelation had to be done 5 days before, we canceled 2 weeks before, so it is not as if we were canceling late. I do NOT recommend this company to anyone. I have planned various Party Buses in the past and this is the only company were I've experienced such awful service. read more