1. Poynter Landscape Architecture & Construction

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Ballwin, MO

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Poynter Landscape Architecture & Construction

3.6 (9 reviews)
Closed • 8:00 am - 4:30 pm
Updated 2 months ago

Services - Poynter Landscape Architecture & Construction

Landscaping building design

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West County Sprinkler

West County Sprinkler

(5 reviews)

I have had an in-ground irrigation system for 13 years or so. I have used the services of a…read morenumber of irrigation companies over the years. For the last three or four years I have been using West County Sprinklers. I have found them to be very customer friendly and have gone way over the top to take care of any issues I have had with my backflow valve. However, this weekend they exceeded my expectations so far, I had to take the time to write a review for YELP. I had called to schedule an appointment. They scheduled me for between 11:00am and 2:00pm. They did not show up by 2:20pm so I left to run errands. The service representative called my cell at 2:30 to say he was on his way to my house for the service call. I told him I had left the house and would not return given my other errands. I explained to him that I was very dissappointed because I was having to work and then leave town for awhile, so would not be able to get my system on for a long time. That same service representative called me this morning (Sunday) and asked if I had any time for him to come by to complete the service that I wanted done. He said he didn't want to cause a delay in my turning my system on. He showed up at the time I requested and completed a repair, backflow test and Spring service initiation. I couldn't be more delighted with the service from West County Sprinklers, Inc. Steve

Wish I could give zero stars. Avoid if you can. Dishonest. I scheduled an appointment weeks in…read moreadvance. They missed the appointment. I received no calls and no one showed up to the house. We had someone at the house all day. The receptionist called the day after the appointment was scheduled, and said that the tech had tried to call me. I have no record of the call, no voicemail. She said he did call and then tried to reschedule in another 2 weeks. I said that was unacceptable since their tech was a no call/no show. She hung up on me. Terrible service all around. I've used other irrigation companies and never had this sort of issue. Save yourself some frustration and go with anyone else in the west county area.

Baxter Gardens of Chesterfield - "Where quality is foremost"

Baxter Gardens of Chesterfield

(18 reviews)

Chris (Co-Owner) and his team have been fantastic from start-to finish on our landscaping project…read more When we first asked for a bid, I provided some general guidance of what we liked, and that he needed to solve for a drainage issue. That stated, I made clear we wanted HIS ideas, as design is something for which I lack any talent. His design exceeded our expectations, as it expanded on elements that we liked, but added boulder retaining walls and a connected "rock river" to solve for our drainage problem. The plants were suggested based on our ideas, but took into account both sunlight conditions (most of the front yard is shaded due to mature trees), and surrounding area (we back to the woods and have many deer that walk through our property for access). The pricing was very reasonable, even though it went over our initial budget (to be clear, we did not disclose our budget in advance). That stated, the design was so good, we stretched to make it work and are very glad that we did. A few final thoughts: Baxter Gardens crews WORK THEIR TAILS OFF. A group of three arrived daily between 8-9. They took an hour for lunch, and stayed until 4:30 - 5:30 in all for 7 full days. On a few occasions a couple of extra gentlemen came by to assist, for a total of five. Aside from a lunch hour, they literally did not stop working. Every day was hot and humid, and I would have been dead after a few hours. Take care of them. Each day we filled a cooler with waters and Gatorade so they stayed as hydrated as possible. On the second-to-last day, we orders pizzas for everyone's lunch. Lastly, there were no nickel-and-dime extra charges. Taking that to another level, things came up during the project that were additional. Some were suggested by Chris as it would improve the overall appearance, and others I requested. None were too significant in my opinion, but they were additional material, and extra labor. Each time I asked what the additional cost would be, Chris's response was (paraphrasing): "Don't worry about it. I've got some extra materials from another job that we didn't wind up needing, and my guys are here anyway. We've got you covered ". My wife and I could not be more pleased with every aspect of our landscaping project from Baxter Gardens. We will absolutely bring them in on all of landscaping needs in the future. **Note: I will add pictures later, as it's very cloudy at the moment, and they would not do it justice**

I recently had a Stone boarder crafted by Baxter Gardens. My…read moredesigner was Jim Scheve. I am in awe of how Jim created exactly what I was looking for. The completed project far exceeded my expectations. Jim had great design ideas. Even though it was a smaller project Baxter Gardens made me feel like I really mattered as a customer. Jim was there when the installers arrived to start the project. He was also there in the middle of the process and at the end to make sure I was satisfied with everything. The customer care was outstanding. Additionally, the team that did the installation were also amazing. Such hard workers and so talented! All that were involved have definitely perfected their craft. Baxter Gardens definitely has an exceptional team. I would definitely recommend this company!

Poynter Landscape Architecture & Construction - landscapearchitects - Updated October 2026

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