I would not recommend this place at all. Took my plow in for issues it was having. Leaking fluid…read moreand the pump had issues. The owner Mike, has always been quick and reliable but he hasn't been there much recently and they have been short staffed so someone else worked on my truck. They charged me 6 hours of labor and almost 1k to fix my plow for a repair I have proof didn't take the guy 1 hour to fix. It takes Just over 6 hours to fully install a plow with all wiring and mounting. Not to repair a leak. Left the shop and my truck barley start and wheb it did multiple lights were on the dash that were not when I brought it there. Truck died in the middle of the street while driving it home. Ended up putting a battery in and appeared fine. Went to plow with my newly fixed plow and less than an hour into plowing it started leaking fluid all over again. Took it back and they looked at it, supposedly fixed in 10 mins and sent me on my way. Guess what? Plows leaking fluid like crazy again and not working. Called and left 2 messages last week asking if I could bring it back to have them fix it properly and if they could call me back and guess what? No call back yet to this day. 9 days later. When Mike the owner is there, the work is quality and things are completely different. He hasn't been there much recently and when he's not the receptionist and mechanics they do have working do not handle anything professionally or at all for that matter. I run a small business so I don't like to write bad reviews about anyone, but after all these issues, multiple calls and messages with no call backs left me no choice. Do NOT go here, or use this place unless Mike is there and you have a GUARANTEE that Mike the owenr will be the one repairing your issue. Im basically out $1,000 and still at this point do not have a working or operational snowplow. ​​​​

First off they started to say that I had to get my tire patched. Then when they patch it, it goes…read moreflat again while I'm driving. Then they tell me they can't find the source of the leak when the vehicle never even moved an inch from where I dropped it off at.

Great service. Had lights installed and they did a good job. They did the work on the same day.read more

I went in a few times for oil changes or to patch a tire without any problems. Recently I went in…read moreto get new front tires, ball joints and a tire rotation. It took over 24 hours to get done,,3!8,) isn't an issue. I walked to the shop early in the morning without getting a call that it was ready. When I got there I didn't see my car in the parking lot or in the shop, so of course I'm gonna ask about it. When I asked where my car was the owner was extremely rude. Said he was another shop where the do tire rotations. How the hell am I supposed to know that. Then he said " I said I would call you when it's ready"! I don't mind waiting, and as soon as the car is done I'm heading off to work. the dude is just an asshole for no reason. Don't go here! They also put too much air in my front tires so I had to go to the gas station to deflate them. I highly recommend not giving them your business.

When it comes to car repairs, I always get nervous. My nervousness is coming from helpless…read morefeeling....how would I know what they are telling me is correct or even necessary.. "we found that such-and-such is not working correctly, then if you fix that, you will need to fix this too..." Believe me, there are more than a dozen times I thought about changing my career and go to an auto mechanic school. That way, nobody can take advantage of me when it comes to car repairs. So, naturally I felt a huge knot in my stomach when my daughter's car stopped in the middle of I-71 on her way back to Columbus, about 70 miles away from Cleveland. We knew what went wrong.... her transmission... I admit that we have been putting it off as long as we could. Everybody says transmission jobs are expensive no matter what they have to do. After my research on the Internet, I decided to buy a re-manufactured transmission and let someone install it. Don't get me wrong... it was not cheap, but as expected. The transmission vendor found A J Automotive to install the transmission for a very reasonable charge. Keith at A J Automotive was my contact person for this job. He sounded very nice on the phone and assured me that they would take care of it in no time! Since the transmission delivery was coming from out of state, we were not sure when it would be delivered to A J. Keith kept me informed of the status by calling me a couple of times before the transmission finally arrived. Once they started to work on the car, he called me again and explained the problem in detail in plain English. Then he explained additional supplies and parts (really minor stuff) that he did not included in the original quote (because they did not know about them until they actually worked on the car) and itemized each price. Very fair. So I think they deserve a 5-star review because I felt like they were very honest. I did not feel like they were trying to take advantage of me, not even remotely. I just had a very pleasant experience and that was my first time feeling this way while dealing with car repairs! Bonus point: A J Automotive has car wash/detail facility adjacent to the repair facility. When they finished with my daughter's car, they washed her car, made her tires shiny, cleaned her windows, then vacuumed the inside of her messy car - at NO ADDITIONAL CHARGE! We didn't ask for it, it was just done and gave us back a very clean car! I think I found my car repair shop. Thank you, A J Automotive for your fairness and honesty!

I totally disagree with the last review. It seems fabricated based on its length and detail…read more I live and work in Cleveland now. It wouldn't start after work so I had it towed to AJ. AJ has had my car for 7 days and I only talked wtih Keith twice....I called him both times. I talked with him 2 days ago and he said they haven't looked at my car yet. Today they aren't answering the phone. They closed on Monday for no apparent reason. I am considering calling the police bc I'm not sure my car is still on the premises. I am trying to get my car to get it towed to another garage and no one is available at AJs to help me get my car. This is scary and excessive.

The manager told me the reason the price was so high was because they only install New Original…read moreManufacturer parts. Here is a photo of the "Remanufactured" aftermarket alternator they put in my car. Very dishonest of them.

Super busy but fit me right in. Now I know why this figured place gets high reviews. They have a…read moreton a business. There is a reason for that.

I took my truck in because the secondary fan had been running constantly. Tommy listened to my…read moredescription on the phone and told me to go ahead and come in to have it diagnosed. They spent some time with it during the day, did a full diagnostic, identified it as a coolant temperature sensor and gasket, and fixed it. The price was fair, the service took less than a day and they were super communicative with me and just great to work with. I have one other mechanic I like in the neighborhood who rarely answers his phone, this place is just a good old shop that answers calls, does the work, and gives you the straight story. This is my new shop.

Tom, Mike and the whole staff are the best. I have been going to Tom for years. I have recommended…read morethem. Tom is honest and the nicest man. I wouldn't take any of cars anywhere else but A&A Tracy R.

I can't believe how expensive their gas is! $3.59, when…read moreeveryone else is around $2.55-$2.81. I seriously hope this place goes out of business soon. And to top it off. Their pumps are turned off when the store is closed. Side note, they do auto repairs too but they probably charge more than conrads so don't go here for repairs either.

I've been coming here for a few years now every time my tire light goes off (so about, 2-3 times a…read moreyear, usually at the ends of the cold season). There's one guy who almost always happens to be there and he cheerfully helps me add air to my tires without a scowl. It's great because despite being taught a zillion times how to add air to my tires, I still can't get it. This time, my tire pressure gauge was malfunctioning. Ugh. Anyway, the air is free, and the staff is great. I usually try to buy something from their convenience store in return as a thanks. The only reason it gets one star off is I would love to buy gas from them since it's super close by, but the prices are usually some 25-30c more expensive per gallon than other places nearby.

Shout to Joshua and Dustin at Fast Friendly Repair & Towing for replacing the tire in our boat…read moretrailer when we had an unexpected blow out while on vacation. We received excellent communication and customer service even on a Sunday afternoon when the shop was closed. They were able to get the repair done on Monday when the shop opened and get us back on the road! So grateful to them for their help and support! Would while-heartedly and highly recommend this business!

I'm from out of state, was passing through on a ski trip with a car full of people and luggage when…read moreI Jeep broke down on I90 @ 6AM on a Sunday. Most shops and towing companies were closed but not Fast Friendly's. They had a tow truck sent to me within 30 mins. I continued my trip in a different vehicle and asked if they could do everything possible to have my car done 2 days later on my way back through after skiing. They met the short timeline, despite having to tow my vehicle, order a special part (drive train baring), install, and quality check their work. I could not be happier with the service. I had the best case scenario thanks to Fast Friendly's. They even charged me less than quoted because they did not use all the parts they thought were needed. Josh the manager provided timely updates via text the whole time and I am very pleased. 5 stars. I can't thank them enough.

Yes, I highly recommend this mechanic his service is impeccable. He is honest and has extreme…read moreintegrity and quality in the work that he provides to his customers there is never any doubt that my vehicle will be repaired to the utmost standards that I expect I recommend that everyone goes to him that needs auto repairs