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    Powerfull Systems

    3.9 (8 reviews)
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    Services - Powerfull Systems

    Electric installation or replacement

    Electric repair

    Home automation repair

    12 More Services

    Blind installation

    Curtain or drape installation

    Shade installation

    Component automation

    Light fixture installation

    Light fixture repair

    Outdoor lighting installation

    Home system automation

    Window treatment installation or replacement

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

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    LA Custom Blinds - Office in City Hall

    LA Custom Blinds

    (1.1k reviews)

    Downtown

    VERY happy with our custom patio blinds from LA Custom Blinds! We lived without covers on our…read morebedroom patio doors for 6 months looking for the perfect solution. Finally called LACB and they came out, showed us several options, and gave is a great price on motorized shades! Scheduled install for roughly 2 weeks later and now we can't believe we waited so long to call them. Install was a breeze too. Couldn't be happier!

    The sales representative was definitely a good salesman. We have four windows that provide light to…read morea room with a 25 foot ceiling. The windows are six feet tall and about 39" wide. He showed us what they had and explained that they are adjusted remotely so they'd be perfect for what we needed. We agreed. Of course the installation took twice what was advertised, but even worse the installer was surprised how high up he was going to have to climb to install them. He dropped one and broke it then installed it anyway (he promised to order a new one as soon as he returned to the shop, but that never happened) and he installed them wrong. The motors were supposed to be hidden between the window and the blind, but the people who measured, measured wrong so the motors are above the window, with wires hanging down. After the job was completed he handed me a small white box with wires hanging out of it. I asked him what it was for and he said that every six months I was going to have to climb a ladder to that height and recharge the batteries. I was surprised. No one explained that to me before and I would have found a better solution if they had. I immediately contacted the sales rep even before the installer left and told him that was unacceptable. He promised to get back to me which he did several times without being able to resolve the problem. Finally a manager got involved and I told him I wanted a refund. Of course they refused. I simply cannot climb a ladder that high four times every six months. It turns out that in addition to the inconvenience of climbing a ladder that high it takes about nine hours to recharge each battery. In addition to that I have to move a grand piano each time and the sales rep knew about it the whole time. The manager proposed several 'solutions' that were equally unacceptable. The result was they didn't budge. We ended up in small claims court. Court ordered mediation didn't go well. Their offer was to fix the broken unit if we agreed to pay the balance of the cost of the unit and installation and they'd provide a slight discount for the inconvenience. That didn't address the issue we were discussing so we set a court date. We showed up, but they didn't. We explained the situation to the judge, displaying photographs of the room and the windows and she said, "that is awfully high up." The result was that we won the case. The judge ordered a complete refund plus court costs. If they don't pay up as ordered I'll be posting this on Instragram with photos and a video reenactment (the installer dropped the unit 25 feet to the ground because he almost fell off his ladder), and no, I won't be climbing up there for the reenactment). They should have disclosed the potential danger that would be caused by the necessity of maintaining their product so often at that height. This was a major inconvenience and it could have been avoided by simply mentioning that it was impractical for our needs.

    Powerfull Systems - blinds - Updated May 2026

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