A family run business. Mason and his dad are very knowledgeable. Few shops will touch carbs on old…read morebikes. They really came through for me.

Disasterous communication (almost none) for the 3+weeks was…read morethere for an expensive insurance repair & they never asked my permission to replace my Deluxe Top trunk (with backrest) with a basic top trunk no backrest! This to me was inexcusable not to inform me 1st & then to never ask me if I wanted my deluxe trunk back!. This accessory was not damaged and in good condition? Their reply to me was they threw it in the dumpster? I find this an unacceptable answer and suspicious as the one off trunk key was never returned to me? My Trunk was worth $500+ & the repalcement was $455. This was a lousy experience and I am a victim

Everyone there is really friendly and knowledgeable. I was a…read morelittle disappointed with the effort they put into my bike. I wanted a professional with more know how than myself to help me fix a lean surge. I had a long talk with one employee who took notes for the technician explaining what I had done already with no improvement. I was ready to pay them However many hours it took even if it needed a complete rebuild. It was only a few days later they finished and called me. The technician never heard about the notes taken and just changed the pilot jet one size. I did eventually figure out that my float level was way off and it runs perfect now. I know they are a very skilled capable shop but it seemed like they just didn't have time for my old bike. I still buy oil and accessories there but probably won't have any more service done.

First time I've had an atv worked on and each week there was communication on my part coming in and…read morecurrent condition. Whe I did go and pick up the bike, employees were polite and knowledgeable. Its been almost a month....the bike works great! Im so use to having to take bikes back to a repair shop for a second round I dont know what to do!. Thank you... Finally a shop that has good customer care.....

A.K. Motorcycles. Excellent results. Great Communication…read more Reasonably priced. I purchased a used Kawasaki Vulcan 1500 cruiser. It needed tuned as I was experiencing a performance(carb) issue, an electrical issue, and a cooling issue. I also wanted to upgrade some parts. Aaron diagnosed all issues, made recommendations on repair and sourcing parts, allowed me to order parts from EBay or other sources as needed. He kept me apprised of the labor costs as he discovered items needing repair. Work completed: * Carburetor tune/Clean * Radiator and fan replacement * Tire replacement * Electrical Junction Box replacement * Throttle, Brake , Clutch cable replacement * Spark plug replacement * Choke Cable replacement Results were as expected and bike is running and he guarantees his work and willing to pickup if needed. Great experience. Will brink back when needed.

I highly recommend Aaron for work on your motorcycle. His work reflects high attention to detail…read moreand you will be very pleased with the results. He serviced my KTM 1190 and also installed several accessories. This is the kind of personal service that you rarely get at the dealer. Aaron takes the time to listen and then do an even better job than you expected.

The best service I have ever received. Laurel worked through a very difficult situation, never gave…read moreup! t

Had a great sales experience at this dealership, I highly recommend them to anyone looking to buy a…read moremotorcycle or needing service on their current bike.

Curtis and the team here are really awesome. I came in to look at the BMW R-18 and Triumph T-100…read moregold line Left with a great feeling and all my questions answered. Brenda at the desk went out of her way to help me with a non critical warranty issue on a pair of gloves. The entire team here makes you feel like part of the family. I am excited to return and finish my deal.

I recently had an excellent experience with Cascade Moto in Eugene OR while touring on a 2.5 week…read moretrip through Oregon. I had hit a pothole and bent the front rim of my R1200GS - causing a loss of tire pressure. Upon calling Chris at Cascade, he immediately agreed to order a new front wheel from the BMW network and get it shipped overnight. The amazing thing was, he agreed to do this without any payment up-front. He further went out of his way to stay late and wait long after closing time to receive my bike and get it secured in the shop. The next day, the wheel arrived, they prioritized my bike's service and I was able to continue my trip with only a day of lost time. While in the shop, their technician also noticed I was badly in need of rear brake pads and quickly replaced those based on my verbal approval. Cascade Moto and employees like Chris exemplify the best of the BMW dealer network. Thank you Cascade Moto!

Started with parts then work on my 390 and escalated to buying a new 390X. It was the best…read moreexperience in buying a vehicle you could ask for, no pressure to buy junk warranties, no BS addons. The whole staff did good by me even when I called less than an hour after buying it because it was dead as dead can be (battery was a dud). Good people, great shop.

Brought in a 2006 TE 610 with front brake issues. They said spare parts might be an issue becasue…read moreof how old it is. They said it would be 2 weeks before they could look at it. The Service manage said he would check and see if it was something simple. He came back 15 minutes later and said it was fixed. Charged me 20 bucks! Good folks here. I will be returning. Maybe buy a new bike!

Don't bother returning anything from ProCycle. Just keep the item and write it off as a loss…read more These clowns make you pay for the return shipping, plus a restocking fee, and they require you to ship it back in a USPS Priority Shipping Box. You pay for the label and the box with hidden fees when you get your "refund".Doesn't add up, you loose. What a hassle. Go somewhere else to buy your parts.

Came here to pick up some motorcycle parts. There was a small parking lot outside of the store. The…read moregentleman who greeted us and assisted us was very knowledgeable and friendly. He answered all the questions we had. Had a good time here. Will stop by and pick up more stuff if we are around the area.

I was an out-of-state buyer looking for two elusive Sea-Doo Apex 300s. Travis was fantastic--he…read morequickly put a deal together and proactively located a second ski at another dealer just to meet my request. What really set this dealership apart was their pricing integrity: they were completely transparent and didn't hit me with the hidden freight or prep fees that my local dealers tried to impose. If you're shopping from a distance, ask for Travis for a great experience. on a side note their prices on the Sea-doo extended warranties are very competitive

I have total respect for this business. Above and beyond in…read morethe service department. Thank you all. My ski runs great and my summer is so much better because of you guys!!