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    Power Home Remodeling

    2.8 (189 reviews)
    Open 7:00 am - 8:00 pm

    Services - Power Home Remodeling

    Attic inspection

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    Vanessa M.

    I had a very concerning experience with this company and would not recommend them. A salesperson came into my home and used high-pressure tactics to get me to sign a contract. I was told certain things about the warranty that I later found out were not accurate, which is extremely misleading. During the process, they also collected my banking information and Social Security number and ran a credit check without clearly explaining what they were doing or why. I felt uncomfortable the entire time, and looking back, I should have asked them to leave sooner. No customer should feel pressured, misled, or rushed into handing over sensitive personal information like that. If you are considering doing business with this company, please be very cautious. Take your time, read everything carefully, and do not give out personal or financial information unless you fully understand and trust what is being presented. I am now taking steps to protect my personal information because of this experience.

    Water bubble from leak due to improperly sealed window

    Short answer: don't do it. They require you to leave a review BEFORE the job starts. Long answer: We have sent multiple emails and made multiple calls with no solution. My husband and I invested more than $50,000 with Power for new windows, gutters, trim, and doors based on the professionalism, promises, and customer service presented during the sales process. Unfortunately, our experience after signing the contract has been unacceptable and deeply concerning. Before installation began, we were explicitly told that HOA approvals for the gutters and trim had been obtained and that your company had previously completed work within our neighborhood. After installation started, our HOA informed us that no approval had been granted. We later discovered that the home your team referenced was not even located within our HOA community. Because of this misinformation, installation had to be halted mid-project. During the delay, your team left an opening leading to our roof area, which resulted in a raccoon entering our home and causing additional disruption and stress. Despite being told that a VP had been notified and would take this matter seriously, nobody from leadership ever contacted us. Instead, we repeatedly received emails asking us for HOA updates, an issue that should never have existed had accurate information been provided upfront. After eventually obtaining the necessary approvals ourselves, installation resumed. Since completion, however, we have experienced ongoing issues with the quality of the work performed. Most concerning is that multiple windows appear to have been installed improperly, resulting in water intrusion during rainstorms. We are now finding water coming through corners of the windows, onto our floors, into our walls, and near an electrical outlet. This presents not only a risk for significant property damage, but also a serious safety concern due to the potential electrical hazard. Additionally, the moisture entering the walls raises concerns about hidden water damage, mold growth, and long-term structural issues, especially alarming given that we have a 3 MONTH OLD BABY in the home. The doors installed by Power also continue to malfunction and stick despite multiple requests for repairs. These issues remain unresolved and have created ongoing frustration and inconvenience in our daily lives, especially when having to move quietly with a newborn. The response time from your service department has also been unacceptable. After discovering active water intrusion, we immediately submitted a service ticket and called your office, only to be told that the earliest available appointment was nearly a week away. Water actively entering a home, particularly near electrical components, is an URGENT matter, not a routine scheduling issue. WHAT'S EVEN MORE CONCERNING IS THAT I TOLD YOUR TEAM THAT I HAD A NEWBORN BABY AT HOME AND THEY STILL SCHEDULED IT OUT ABOUT A WEEK. At this point, we are extremely disappointed by: * Misrepresentation regarding HOA approvals and prior neighborhood work * Poor communication and lack of accountability from leadership * Improper installation resulting in active water intrusion * Ongoing unresolved door installation problems * Delayed response to what is clearly an emergency situation * The additional stress, time, disruption, and financial burden your company has caused our family We entered this project expecting premium workmanship and customer service. Especially for what we paid. Instead, we have experienced repeated installation issues, preventable delays, lack of accountability and an alarming absence of urgency after payment was received. Additionally, reflecting on the sales process, it is concerning that your sales representative remained in our home for more than six hours on a weeknight presenting overwhelming amounts of information and pressure to move forward. It is also concerning that they asked us to leave a review prior to the installation and when I questioned it, the rep said that it was a requirement and watched me. Given the experience we have had since signing the contract, the contrast between the sales experience and the post-sale support has been extremely disappointing.

    Pieces of the debris left in the yard and on the porch.

    We had gutter work completed yesterday at our home in McKinney. The gutters themselves look great, so we do appreciate the quality of the installation. However, I wanted to share some concerns about the overall experience. From the start, the communication felt unprofessional. When the team arrived and I greeted them, the response was "good I guess, we're here to work on your house," which came across as dismissive. During the walkthrough, when I agreed to step outside, I was met with "I was hoping you'd say no," and the interaction felt irritated. At the end of the job, as I was still nearby, there was visible frustration including yelling "ugh shit" and throwing a tool toward the truck. I understand it was a hot day and that can be frustrating, but that kind of behavior is not appropriate in front of a customer. More importantly, the cleanup was not handled properly. There was debris left in the yard and on the porch, including small pieces that could be dangerous. We have a toddler, so this raised a real safety concern. Additionally, it would have ruined our lawn mover. They also did not take the time to move our things back into place. While we're happy with how the gutters turned out, the professionalism and cleanup did not meet expectations.

    Extremely aggressive and ignorant sales person that judges people by their looks.

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    28 days ago

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    Power Home Remodeling

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    28 days ago

    Koby was great and our overall experience with Power was easy, clean, and fast to schedule!

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    2 months ago

    Great company and amazing work. Amazing people and super nice sales people. Lovely windows

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    2 months ago

    Jared was an amazing sells rep! Installation with the crew went so smooth and we absolutely love our new windows!

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    4 months ago

    From the moment we met Trinity we knew we were going to be in great hands! So happy we choice Power Home! Would highly recommend!!

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    Page 1 of 5

    Ask the Community - Power Home Remodeling

    Review Highlights - Power Home Remodeling

    High quality windows and expert install crew--clean, efficient, and everything done right.

    Mentioned in 3 reviews

    Read more highlights

    911 Exteriors Roofing & Fence

    911 Exteriors Roofing & Fence

    4.2
    (10 reviews)

    We just had our roof replaced by 911 Exteriors - Roof. We have been very pleased with this new roof…read moreand replacement. The project manager is Erik, and he was very professional and kept us informed along the way. It took quite a while to persuade our insurance company to allow the claim, but 911 Exteriors - Roof presented the case extremely well. The new roof looks great, and I posted some pictures of before and after. Kimberley is wonderful in customer service and making sure we were completely satisfied at the end of the project. I highly recommend 911 Exteriors - Roof.

    I would put half a star but I can't. I'm not complaining about the shingles. The roofers did a good…read morejob. The representative, Ezra, was very helpful. He kept us informed about what was going on. But the owner, Ash Abraham, was dishonest. He kept things from us. He kept claim money for work not done. We were going to do that work ourselves. He tried keeping interest checks our insurance sent us. Claim check was supposed to be endorsed by us, mortgage company, and attorney. Attorney endorsed and gave check to Ash. He deposited it. When we asked if the claim had come through, he would say he hadn't heard anything. We found out he had it for a couple of weeks and already deposited it. When our insurance. State Farm, sent us the recoverable depreciation check he got mad and wanted it too. Even though the money for work he hadn't done was more. We told him we would give him the recoverable depreciation check if he refunded the money that was owed us. We only owed deductible and it was paid. Then he wrote and said we owed $26,000. I have proof of his final invoice he sent insurance. He would not give us our Golden Pledge warranty from GAF and said he was going to file a mechanic lien and report to collections. We filed complaints with TDI, BBB, attorney general, insurance, and mortgage company. Insurance adviced us to file the complaints so we did. They told us to not pay anything more. It took several months to get approved by State Farm. That's why we were given interest checks from them. Ash tried to make us believe he was giving us the claim money for work he didn't do and we were going to do. We are in our 70s. And I am a 100% disabled veteran. I wonder how many other people he has taken advantage trof. I know he also was cheating our neighbor. He charged more from our house than all the houses in our neighborhood.

    Peak Roofing & Construction

    Peak Roofing & Construction

    4.7
    (21 reviews)

    We had a great experience with Peak Roofing…read more Jeff originally came out to our house, met with the adjuster, and handled the entire process from start to finish. It was incredibly smooth and easy on our end, which we really appreciated. Shoutout as well to the project managers, Paul and Robert. They were both fantastic. Communication was clear and consistent, and everything moved along without any issues. The whole team was great. After the big hailstorm in our area, we had what felt like 100 roofing companies knocking on our door. I'm so glad our insurance agent referred us to Peak. These guys are the real deal.

    I've used Peak Roofing now for a couple of commercial roof leak repairs and the tech I've been…read moreworking with, Charlie, is a rock star. When I got multiple quotes for roof repairs he was the most attentive, the most thorough, and Peak had very reasonable pricing. Not the lowest, but paired with the thorough report and warranty on the work, you know that they're not just trying to do a sloppy job. Finding great help for commercial properties is pretty challenging these days. The report and photos I received as part of the estimate process definitely helped me to make decisions with more confidence in a situation where I'm unlikely to actually put eyes on the problems myself. And Charlie sent more info during the job along with additional photos and observations. Definitely recommend for reliable repairs!

    Storm Roofing Heroes

    Storm Roofing Heroes

    4.7
    (17 reviews)

    AVOID!!! Our normal roofer is out of town and we just needed 6 or 7 shingles replaced that had…read moreblown off. Sent photos of the issue and asked for a quote. They demanded to come see it, spent less than 5 minutes at the property (I don't think anybody even went on the roof) and then demanded I needed to get on the phone with them. When I got on the phone with them they told me it would be $1,500 (over triple what we were quoted elsewhere), and I immediately declined. They then condescendingly told me if I take the cheap route it would ruin the house, while not knowing who the other company is or what the quote even is to do. When I read their quote in depth the only additional think they were charging for was a roof inspection when they advertize that their estimates are free. Just a giant waste of everybody's time.

    A+++ These guys are great! I could tell from the 1st interaction that Antonio was very…read moreknowledgeable, patient, helpful and he answered all my questions/concerns. After getting 3 other quotes I probably would have picked Storm Heroes even if they didn't give the best rate as I felt so comfortable with them, and they guarantee their work. The staff was equally as pleasant to work with, kept me informed on start dates, progress, sent pics and made the whole process as smooth as possible. I don't know where they or I will be in the next 25 to 30 years but I will definitely look them up for them when it's time to replace the current roof lol Professional, big on customer satisfaction and great workmanship..you can't go wrong.

    Power Home Remodeling - windowsinstallation - Updated July 2026

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