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    Power Home Remodeling

    2.9 (202 reviews)
    Open • 7:00 am - 6:00 pm

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    Services - Power Home Remodeling

    Attic inspection

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    No sealing

    Sales, Project Manager and Install crews were great and professional. After that, Power disappeared. They damaged our dining table during the window job in July 2026. We sent evidence/receipts. They said they would follow up the next week and never did. The trim and gutter work left warped wood re-nailed instead of replaced, a bad front soffit joint, gaps over the front door, and uneven window capping. We emailed photos in July, called in August, and sent a written deadline in September. No response. We paid about $52,000 for windows, trim, and gutters in McKinney. The work is not finished, and the table claim is still open. Do not hire them unless you are prepared to chase service for months. Update 09/22/2026: Power mailed a check for the damaged dining table. Thank you for that. That issue is closed. The rest is not. The trim and gutter work still has warped wood that was re-nailed instead of replaced, a bad front soffit joint, gaps over the front door, and uneven window capping. I emailed and called after the check arrived. Hoping for a follow up and resolution to the remaining issues soon.

    Power consultant card
    Vanessa M.

    I had a very concerning experience with this company and would not recommend them. A salesperson came into my home and used high-pressure tactics to get me to sign a contract. I was told certain things about the warranty that I later found out were not accurate, which is extremely misleading. During the process, they also collected my banking information and Social Security number and ran a credit check without clearly explaining what they were doing or why. I felt uncomfortable the entire time, and looking back, I should have asked them to leave sooner. No customer should feel pressured, misled, or rushed into handing over sensitive personal information like that. If you are considering doing business with this company, please be very cautious. Take your time, read everything carefully, and do not give out personal or financial information unless you fully understand and trust what is being presented. I am now taking steps to protect my personal information because of this experience.

    Water bubble from leak due to improperly sealed window

    Short answer: don't do it. They require you to leave a review BEFORE the job starts. Long answer: We have sent multiple emails and made multiple calls with no solution. My husband and I invested more than $50,000 with Power for new windows, gutters, trim, and doors based on the professionalism, promises, and customer service presented during the sales process. Unfortunately, our experience after signing the contract has been unacceptable and deeply concerning. Before installation began, we were explicitly told that HOA approvals for the gutters and trim had been obtained and that your company had previously completed work within our neighborhood. After installation started, our HOA informed us that no approval had been granted. We later discovered that the home your team referenced was not even located within our HOA community. Because of this misinformation, installation had to be halted mid-project. During the delay, your team left an opening leading to our roof area, which resulted in a raccoon entering our home and causing additional disruption and stress. Despite being told that a VP had been notified and would take this matter seriously, nobody from leadership ever contacted us. Instead, we repeatedly received emails asking us for HOA updates, an issue that should never have existed had accurate information been provided upfront. After eventually obtaining the necessary approvals ourselves, installation resumed. Since completion, however, we have experienced ongoing issues with the quality of the work performed. Most concerning is that multiple windows appear to have been installed improperly, resulting in water intrusion during rainstorms. We are now finding water coming through corners of the windows, onto our floors, into our walls, and near an electrical outlet. This presents not only a risk for significant property damage, but also a serious safety concern due to the potential electrical hazard. Additionally, the moisture entering the walls raises concerns about hidden water damage, mold growth, and long-term structural issues, especially alarming given that we have a 3 MONTH OLD BABY in the home. The doors installed by Power also continue to malfunction and stick despite multiple requests for repairs. These issues remain unresolved and have created ongoing frustration and inconvenience in our daily lives, especially when having to move quietly with a newborn. The response time from your service department has also been unacceptable. After discovering active water intrusion, we immediately submitted a service ticket and called your office, only to be told that the earliest available appointment was nearly a week away. Water actively entering a home, particularly near electrical components, is an URGENT matter, not a routine scheduling issue. WHAT'S EVEN MORE CONCERNING IS THAT I TOLD YOUR TEAM THAT I HAD A NEWBORN BABY AT HOME AND THEY STILL SCHEDULED IT OUT ABOUT A WEEK. At this point, we are extremely disappointed by: * Misrepresentation regarding HOA approvals and prior neighborhood work * Poor communication and lack of accountability from leadership * Improper installation resulting in active water intrusion * Ongoing unresolved door installation problems * Delayed response to what is clearly an emergency situation * The additional stress, time, disruption, and financial burden your company has caused our family We entered this project expecting premium workmanship and customer service. Especially for what we paid. Instead, we have experienced repeated installation issues, preventable delays, lack of accountability and an alarming absence of urgency after payment was received. Additionally, reflecting on the sales process, it is concerning that your sales representative remained in our home for more than six hours on a weeknight presenting overwhelming amounts of information and pressure to move forward. It is also concerning that they asked us to leave a review prior to the installation and when I questioned it, the rep said that it was a requirement and watched me. Given the experience we have had since signing the contract, the contrast between the sales experience and the post-sale support has been extremely disappointing.

    Extremely aggressive and ignorant sales person that judges people by their looks.
    April Y.

    Be ready to call the police if you see one of their sales people. These people do not understand what "no" means. I politely said I'm not interested yet their sales person continued to harass my me and my family. He then proceeded to state "you're not the homeowner, I'm not talking to you!" Their sales person automatically assumed that my home wasn't my home just because I wasn't older looking. He even tried walking into my garage to harass my family, but then he saw some neighbors down the street and ran to harass them instead. I yelled at him to leave everyone alone. Next time I see them harassing people, I will call the police.

    Pieces of the debris left in the yard and on the porch.

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    27 days ago

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    28 days ago

    Jasmine and Matt were so patient and helpful! They took the time to listen our concerns!

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    4 months ago

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    Power Home Remodeling

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    3 months ago

    Ben did a great job selling us windows he never gave up on us and got us a price we were happy with

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    Ask the Community - Power Home Remodeling

    Review Highlights - Power Home Remodeling

    “High quality windows and expert install crew--clean, efficient, and everything done right.”

    Mentioned in 3 reviews

    Read more highlights

    Legacy Exteriors

    Legacy Exteriors

    (23 reviews)

    3 years ago we had Legacy replace most of our windows and front door. Our house is 20 years old…read morewith typical white aluminum grid builder's windows. I did a lot of research on window types and companies. Matt was very knowledgeable answering all questions. Took a picture of our house to show what a new front door would look like. Our 23 windows and front door were measured twice to ensure they fit perfectly. The Legacy installation crews were polite, efficient, and meticulous. Numerous compliments from neighbors. Windows keep the heat down and let light in making the house much brighter inside. Matt kept in touch through the whole project and was very easy to deal with. Today we had Legacy replace the remainder of our old windows. Had some challenges for them in the kitchen and bathroom and they came through. Windows look great inside and out. Rooms were left cleaner than when they came!

    I bought windows from this company back in 2011. The purchase and installation went off without a…read morehitch. According to the contract, the windows come with a life time warranty for as long as we own the house. Fast forward to 2026, one of the windows counter balances broke. I contact Legacy back in May to get the window repaired. If I understood correctly, the company was sold to the current owners. The name is the same and as far as I am concerned, if you buy the company, you honor the contracts. They balked but reluctantly agreed. Only thing is, they do not follow through. I started this in May. I have had several text conversations, everyone of which I had to initiate. I was made promises, none of which were ever kept. I finally decided to contact NT Windows (to day is Aug 12 2026) directly and have them fix it. I am out $152.00 but the window is fixed and I no longer have to deal Greg making promises that will never be kept. Moral of the story, if you have issues with this company after the fact, don't expect anything to get resolved, at least not very quickly. That is no way to run a company.

    Peak Roofing and Construction

    Peak Roofing and Construction

    (21 reviews)

    We had a great experience with Peak Roofing…read more Jeff originally came out to our house, met with the adjuster, and handled the entire process from start to finish. It was incredibly smooth and easy on our end, which we really appreciated. Shoutout as well to the project managers, Paul and Robert. They were both fantastic. Communication was clear and consistent, and everything moved along without any issues. The whole team was great. After the big hailstorm in our area, we had what felt like 100 roofing companies knocking on our door. I'm so glad our insurance agent referred us to Peak. These guys are the real deal.

    I've used Peak Roofing now for a couple of commercial roof leak repairs and the tech I've been…read moreworking with, Charlie, is a rock star. When I got multiple quotes for roof repairs he was the most attentive, the most thorough, and Peak had very reasonable pricing. Not the lowest, but paired with the thorough report and warranty on the work, you know that they're not just trying to do a sloppy job. Finding great help for commercial properties is pretty challenging these days. The report and photos I received as part of the estimate process definitely helped me to make decisions with more confidence in a situation where I'm unlikely to actually put eyes on the problems myself. And Charlie sent more info during the job along with additional photos and observations. Definitely recommend for reliable repairs!

    Power Home Remodeling - windowsinstallation - Updated October 2026

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