I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.

Javier did a great job!!! They ordered a new glass for our window and did a great job.read more

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

This was a great company to work with. Response time was almost immediate to my initial call and…read morethey finished my project with a speedy turnaround time. They were thorough, patient with my questions, and double checked with me about edging and cuts before actually proceeding. I would definitely recommend them to work in any home. In fact, stop looking at other company reviews- call these guys!

Such great guys! The top piece of glass on my bar cart shattered so I brought the piece for them to…read moremake a copy with thicker piece so the same thing won't happen again. They were so helpful, quick and fair pricing. Definitely will be using them again if I ever need another piece of glass done! Thanks LL Glass & Mirror!!

Had my rear drivers side window smashed in on a Thursday afternoon. I called Advance Auto Glass…read moreand the manager, Vincent, told me he could see me first thing in the morning. The next morning I brought the car in and, what do you know, my base model 2017 Equinox had some rare type of window that can't be found anywhere (just my luck). However, Vincent brought me into his office and spent 30 minutes calling all of his suppliers seeing if anybody had the window (and if it wasn't local, who could get it there the fastest). He did not need to go above and beyond like he did, but his guidance was greatly appreciated. Although I did not get my window replaced at the dealership this time, I will definitely be going back for future issues.

Thanks Vince for helping me out! I waited way to long to get a simple cracked fixed that I got on…read moremy way back from San Antonio and it spread like wildfire. Advice: don't get a carwash after you get a chip. A small chip will grow by at least a foot. The price he charged me was fair and it took a little more than an hour. He gave me two options for glass and I picked the cheaper one. He told me they are both more or less the same and made by the same companies. I paid $220 which was far less than the other quotes I got. He told me to not get a car wash for at least 24 hrs or any other pressure washing. Glad I got it fixed b/c that crack was seriously screwing up my view.

Great company! On time, great customer service, great work and dependable. Give them a call you…read morewon't be disappointed!

From the owner: Christian Glass & Mirror is the place to go for premier Houston, TX Windows. We afford immeasurable…read morecustomer service and finish projects on time. Call us today.

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Honest and fair price compared to other places I'd contacted. Pleased with the replacement of…read morepatio glass that was damaged from a weed-eater projectile.

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.