Excellent communication, pricing, and my phone is as good as new with a new battery. Can't…read morerecommend enough. I will be back with other phones and electronic needs in due time.

Friendly, quick service, quality service, very reasonably priced...... Got exactly what I neededread more

Ken was awesome! Had to bring my record player here because I accidentally pulled too hard on one…read moreof the inner cables on the tone arm while replacing my cartridge and the pin broke. Figured I just needed to get it soldered. Came here during lunch, and at first, I thought it was closed because they didn't have lights on. But there's a sign on the door that states to call ahead and to wear a mask. Ken quickly picked up my call, heard my issue, and told him I'm outside. Ken was quick to acknowledge my request, and he let me in. There's a $25 diagnostic fee deposit, which goes toward the repair. Which, in my case, means soldering the cable back to the pin connector. Paid with a CC, and he asked for my contact and told me he would call me when it's ready. The next day, he called to tell me it's ready. And violaaaa, my record player works again! Awesome work and awesome hospitality, Ken. I'll see you again next time I break my record player.

Wanted to hook up my dads old equipment and nothing was working. They got our technical turn table…read morework again. Even made repairs to the broken original cover. Did a real great job. Have lots more equipment to take back to get renewed and repaired. Owner was very great customer service.

I recently came here to get my PlayStation five cleaned out. Nothing was wrong with it, but I did…read moreget an overheating symbol pop-up on there that was clearly concerning so I took it here not knowing what to expect. The man in the front took a look, gave me a good price. I was gone for an hour. I came back happily playing my video games. you have any doubts you have any worries about your console. This is a place to get it fixed.

Ver fast and did better than I expected or had intended to be fixed. I would very much recommend if…read moreneed to fix a phone touching screen and was very quick

Dropped off my 12" tablet off They repaired it less than…read more24hrs later. Fast service and great communication Awesome prices If your looking to get a tablet fix come here

Was very professional and fixed my problem in less than 30 minutes. Highly recommend themread more

Woke up and discovered that our TV was showing a "power failure". Thinking that our old TV maybe…read morefailing, we decided to call Kao to schedule an appointment. Kao patiently walked us through possibility of corrective issues. His suggestions over the phone corrected our problem. Kao didn't charge us for his time. Call Kao if you need a honest and respectful TV repair person!

I had such a great experience with my TV repair service that I had to share. From start to finish,…read morehe was incredibly professional, kind, and thoughtful. He showed up right on time (which I really appreciated), took the time to explain what was going on, and handled everything with care and expertise. It's not every day you come across someone who clearly takes pride in their work and genuinely cares about their customers. He made the whole process easy and stress-free, and my TV is working perfectly again. If you're looking for someone reliable, skilled, and just an all-around great person to work with, I highly recommend him. You won't be disappointed!

Worst experience I've ever had with electronic repair services…read more Horrible communication, owners do not diagnos your parts when they say they will, and even claimed when I came to get my unrepaired item back, they didnt know where it was and I would have to come back weeks later just to get my item back. 2 weeks after I originally dropped off my item, and many unanswered phonecalls, they finally answered, and asked me if I had a DVI to HDMI cord so they could actually do a diagnosis that they never did. I understand that some businesses may or may not have parts they need, but I find strange that not only they asked me for the part, but the fact that a electronic repair biz like this doesnt have basic stuff like input cords for electronic displays for something simple like a diagnosis. Something else I found frustrating is that they are often closed during their listed operation hours, and after constantly going back and forth to their store, it took yet again, another series of eventually answered phonecalls, they finally answered to call in at a certain time to let the owner know to open the store! To be fair, its an independent business and I understand these owners have to run around a bit to do their job, but they definitely should consider either removing their biz hours or just straight up make their services on call, or anything to make their service a bit more reliable. 2 stars only because I eventually got my stuff back, and got a refund for my never recieved diagnosis. Took only a month and a series of eventually answered phone calls. Edit: 1 star because upon reading more reviews, its clear that this is common experience with customers of bad communication, lost or missing parts, and consistent unavailibility. Don't go here!

This place is great. They fixed my PS3 and Laptop within a considerable amount of time of course…read moreone can't expect the process to be Magic and poof there you go but both my items were fixed and work awesome. Definetly a great small business and deserves A+ rating all the time.

Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

A true life saver!! Edgar is such a kind, helpful and all around wonderful man I have ever met!…read more I desperately needed a new battery for my phone. I called and spoke to him at the store. He let me know he would have to order it and got it the next day. I went and he put it in and charged it while I waited. Being disabled, he was so kind and helpful to me. If you EVER need help with your phone or PC, please call Edgar! I promise you will not be disappointed!!! This will now be my go-to store! The store is on the north east corner of South St. and Bellflower Blvd. South of In&Out. He has great hours and is open on Saturday. PLEASE call or go see Edgar at Cracked My Phone!!!!

Looked for a place to take some memory off a few compete Great place great customer service quick…read moreturn! Coming back next week to buy a refurbished Mac desk top great price !

Brought in my girlfriend's macbook that was water damaged for a few years, gave the rundown of what…read morewas wrong with it and was told I'd be called with specifics of analysis and pricing. There were a few delays along the way but that was understandable due to hown long it's been untreated, but was told why the delays occurred. Overall took 3 weeks but the price was fair for what was done, i did my research before agreeing and I definitely made the right choice! Would definitely recommend this place.

Johnny's a good honest tv tech....I would definitely refer him to friends and family. He also…read moregives fair prices. Thanks!

Picked it up quickly and fixed it well. Much cheaper than buying a new TV. They even dropped it…read moreback off in the middle of a rainstorm.

Amazing service and quality work! Ricky got my phone up and running. There was a glitch with the…read morenew screen that was installed on Wednesday. On Friday, Rick stopped by my home to put a new screen, back of phone, full cover, and LCD screen. The mobile service provided helped me out a lot as I'm not near the store! Thanks again and I'm looking forward to your next successful project: getting a 15 year old iPod working again!

Brought in my devices and was charged a 50 dollar fee for a diagnostic. The manager was very…read moredismissive. Kept saying that the technician would call me "between today and tomorrow" which is not very helpful. At the end they never told me what was wrong with my device. They messed up my processor they bent the pins and gave me my devices all messed up. They also striped up the screws on the motherboard