Got my certified pre owned crv hybrid and absolutely love it! Mickey was our guy and definitely know his stuff. My dad and Mickey talked cars all day, shared stories about previous jobs they've had, working on old cars and speakers.... He was relaxed and easy to talk to. He put a big bow on my new car (per my dads request) and ensured that I was happy when I first saw my new car. Thank you!!! read more

From the moment I called Poway Honda and Mickey answered with, "I apologize, I was eating my Metamucil cracker what can I do for you?" I could already tell he was different. Mickey is sincere, patient, and genuinely invested in helping his customers. Some people might say he gets carried away with conversation but honestly that's exactly what makes him stand out. In a time where everyone seems to be in a rush and real human interaction feels like a dying art, Mickey brings back the kind of personable service you don't see anymore. Our previous experience at Imperial Valley Honda left a lot to be desired. The salesman barely talked and provided little information on a vehicle we were ready to commit to. Mickey gave us the complete opposite. He was engaging, informative, and entertaining throughout the entire process. Most importantly he truly worked with our budget and made us feel heard. Mickey was so promising and straightforward over the phone that we were willing to drive two hours to Poway just to work a deal with him and it was absolutely worth it. If you're looking to buy a Honda, I definitely recommend asking for Mickey Perez at Poway Honda. He delivers the experience every car buyer deserves. Thank you Mickey! read more

UPDATE 5/20/25 (21 days after request): NO RESOLUTION and just discovered on my service receipt that the Home phone number listed on my account was NOT MINE (OR EVER WAS). I called the rep at 9:07am to correct the Home phone number and asked if other customers have been having the same issue of random cars and phone numbers on their account. The rep blamed it on the system and said "It's nothing to be concerned about". Let's remind Poway Honda WHY IT'S IMPORTANT TO HAVE CORRECT DATA: * Businesses are ethically obligated to protect customer data and ensure data accuracy to prevent identity mix-ups or exposure of sensitive information. * Failing to correct such issues after multiple requests demonstrates a lack of accountability and may constitute NEGLIGENCE. read more

Poway Honda - Unauthorized vehicle on my account. Been difficult and getting the run around from Poway Honda to remove it. - Auto Repair Near Me - Poway, California

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Service advisors Josph Jones and Rachel Deidrich know their stuff, explain things well and don't over sell services you dont need. Highly recommend this dealer ship service department! read more

We were charged for the so called "gift bag" of things we didn't want or need. Overcharged for floor mats, and things we didn't want, the "ding insurance " for example, was charged for anyways This place has the typical " used car" salesman it seems. read more

Mickey was incredible!! He was informative and made the car buying process feel so manageable and personalized. His years of experience showed as he ensured we left satisfied! I couldn't recommend him enough! Thank you Mickey!! Ryan & Christian were also super helpful with financing! read more

I always have the best expierinace here at Honda when I come and speak with Mickey. He even came and said helllo to me when I was in getting my oil change back In September . My lease is up and I made the appt with Mickey. I feel like I can really appreciate the fact he is honest and wants to help in any way he can to help me still stay around the same budget and be made it happen. Today I got my new leased Honda Civic Lx In the color white and I love it! Thank you again Mickey for being a kind and awesome person. read more

I have always been a Nissan type of person. I have purchased total five cars from Nissan, but it was time for a change so I went to this dealership to purchase a Honda pilot 2025 the original sales person that was supposed to help me ended up, unable to help me so I was assigned to Vincent. We arrived early so we looked around the lot before he arrived and saw the car that we wanted so I took it for a test drive and it drove smooth and I loved it so we ended up going in and signing all the paperwork. Then after that we went to financing Nothing was really offered to us based on warranties and maintenance and things like that we kind of seem kind of rushed and we went back to Vincent. He gave us the keys and taught us have a good day not bothering to show us all the features of our brand new 2025 vehicle so we drove home not knowing what the features were. We should inspect the vehicle prior for signing the paperwork because we noticed a lot of flaws like damage room on the front driver side and the rear passenger side and a flaw on the paint which which bubbled up so we called anger, our original salesman, Gabe he was fantastic. We stated our experience with Vince and he helped us and showing all the options that the vehicle had and they fixed the damage to the rooms but couldn't do much about the bubble because they have to repaint that area on the way home and a rock hit our windshield cracked it so we called Gabe and he stated that we declined the windshield insurance which we were never offered so now we have to go through our insurance to file claim. This would be the last time we go to Honda of Poway. read more

Poway Honda - Crack windshield due to rock on the freeway - Auto Repair Near Me - Poway, California

Thank you Mickey for making our girl's dreams come true. We were greeted with smile and instantly felt at ease. There was no pressure to make a decision. His personality and great customer service made the process go seamless. James, the sales manager, was just as helpful and professional. Thank you Poway Honda for making this car buying experience pleasant and wouldn't hesitate to come back in the future.- Lauren M. read more

Poway Honda - 2016 Honda CRV - Auto Repair Near Me - Poway, California

Mickey was great! Very informative, honest and helpful in purchasing our car. Lots of experience, some great stories and just a genuinely nice person. read more

It was my first time at Poway Honda, everyone was great. Mickey was awesome! He helped me through whole process, overall my best experience! read more

Mickey was an amazing salesperson and helped my daughter get her car! He made the whole process smooth, easy, and stress-free. He was patient, professional, and truly cared about making sure she got the right car. We really appreciated his honesty and great customer service. I would definitely recommend Mickey to anyone looking to buy a car. Thank you again for such a great experience! read more

When you buy parts the charge an additional 3% if you pay by credit card. Their part price is very high, rubber insert for back odyssey windows price at $17 while I ordered from Honda parts.com for only $5.99 read more

I would recommend salesman Mickey Perez to everyone! He found my Honda Pilot so quickly and efficiently! He was courteous and so so helpful in finding me the perfect car and actually made the buying process fun! We will be going back to Honda of Poway and to Mickey in the very near future! Jennifer Smith Borrego Springs read more

Thank you so much to Brayden and the service team at Poway Honda. Extremely knowledgeable and efficient. Highly recommend.

I walked into Poway Honda for the 1st time Monday (4/20/26) just to check inventory and see if any used vehicles matched what I was looking for. Christian, one of the managers introduced me to MICKEY PEREZ, my salesperson. Mickey is knowledgeable about Honda's products, friendly and showed me a vehicle that matched my desires. The vehicle I was interested in had just been taken in the day before. I knew it would sell quick being priced fairly and being a hybrid. Mickey is NOT a high pressure salesman like many we've all come across before at various dealerships. But let me tell you, Mickey went to bat for me to ensure that the entire buying process was seamless. He's been a salesperson at Poway Honda for quite some time and it shows., If you're in the market for a new/used vehicle I cannot recommend Poway Honda enough. MICKEY PEREZ took car of me throughout the entire process!! Thank you Mickey! read more

Thanks Gary for wasting my time!!! Drove 2 hours and Made an appointment with him and came on time just to tell me "oh your early" as he is with someone else in a middle of an appointment of the same car I'm trying to buy. Waited 3 hours to see if the other person wanted to buy the vehicle and she ends up buying it. Thanks Gary. Pathetic. read more

My review is specifically for the sales team. I have had many experiences with dealerships, & this by far has to be the best experience I've had. I had conveyed interest in their 2024 Honda Accord EX online & the same day Mickey Perez gave me a call to set up an appointment. When I came to the dealership Mickey took me straight to the car I was interested in, gave me all the information I needed about the car, and was upfront about everything. I truly would recommend him to anyone buying a car. This dealership truly runs its business ethically. They did not try to "hold me hostage" as some places do by keeping my keys or license. They took copies and gave me all my stuff right back. In fact they let me go back into my trade in several times throughout the entire process to get my belongings (I kept forgetting stuff). I asked to be apart of the trade in value process and Mickey happily obliged, he explained what he was doing and how the trade in value is determined. The other staff member James came out and let me ride with him during his verification process and provided me with information about my vehicles condition. Michael Hames was amazing throughout the entire financing process. The costs and breakdown was thorough and upfront without any hassle. And last but certainly not least was Michelle, who finished going over and having me sign my contract who was extremely nice & thorough. Although I hope I won't need to be buying a car for many years to come, if I do I'll be coming back to Poway Honda! read more

Arlene of Honda of Poway is awesome! She was 10/10. She helped guide us to a better option that will save us $$ and headaches in the long run. Thank you for our new 2025 Honda Prologue read more

We're looking to sell our Honda CR-V. Looked at different options. Decided to call Poway Honda, and scheduled a same day appointment. Upon arriving at dealership I was greeted with a big smile from Wilhelmina. Our car registration had expired, dmv paperwork was not complete when we bought out the Honda lease. Wilhelmina went to speak with her used car manager, around 10-15 min later she came back with a fair price, and willing to buy our car as is. The whole process was super easy, efficient, and enjoyable. I found out Wilhelmina has only been in her job for a couple months. I was impressed with her professionalism and demeanor. Thank you for making the process very pleasant! read more

Wilhelmina is very friendly and professional. We didn't feel pressured or coerced into buying a vehicle. She showed us the different features of the vehicle we wanted. She is very knowledgable and knows her job pretty well. Overall we really enjoyed working with her in getting our dream car; a black on black, 2026 Honda CRV. read more

Mickey was so helpful! We loved hearing his stories and he made sure we were taken care of, and he made sure we got a great deal! Thank you to Gary as well, it was a very easy pleasant experience and they did not push too hard on any products. Will be buying my moms car here very soon as well! Great job Mickey thank you! read more

Poway Honda - My car! - Auto Repair Near Me - Poway, California

My sales rep Aidan was AMAZING! He sold me my car and helped me throughout the whole process and made it very easy. Called me throughout and made sure i got the car i needed. Highly recommend! read more

I had an appointment today at Poway Honda Service Center. ALVARO helped me - the car needed service maintenance and discovered some other things needing attention. Alvaro explained what was needed, told me the pricing and estimated time. Since it was going to need some time, Alvaro arranged a ride for me with TANIA so I didn't have to wait several hours. I appreciate the kindness and thoughtfulness of Alvaro and Tania to make sure that I was able to get the car work completed and be comfortable during the process. They even made sure that I would be picked up when the work was completed. Tania noticed that the car needed a wash and took care of that for me, I really appreciate the gesture. Great customer service by Alvaro, Tania and mechanic Jorge! Thank you for your efforts! read more

I hold a very negative opinion regarding new car dealers (both for sales and repairs). In short, it's a dirty rotten business full of liars, scoundrels, and incompetents. Hondas and Toyotas are the best products for the money, but the people who sell them are mostly awful. Mercedes, BMW, and Lexus offer top of the line cars. Their practices are much better than other brands. Still, buying one of their cars is still risky. Those dealers have extracting as much money as they can from each deal down to a science. I'd guess only half of those dealers are dangerous to deal with. HOWEVER - HERE'S A GOOD TIP. POWAY HONDA IS BETTER THAN ANY HONDA DEALER IVE COME ACROSS! In particular, Sales Manager, Niki Chriss is exceptional! I leased a new Accord EX in late October 2023 and found her to be honest, well organized, and straightforward. If you want to buy or lease a new Honda, CALL AHEAD and make an appointment to meet with her. Be on time. Be fair. And be respectful, and chances are you will be very pleased with your visit. Niki is in a class by herself. Just deal with her. Nobody else! Don't just walk on the lot and start talking with a random sales person. That's not a good strategy for success. You'll regret it! read more

Amazing Customer Service! Vanessa was able to book me right away after Pacific Honda appointment didn't work out. Joseph Jones was my service advisor and he is very knowledgeable and explained it to me what needs to be done. He was able to complete the inspection in less than 2 hrs. But unfortunately, I won't be able to afford the cost at this time so I will hold off. Also they gave me a courtesy ride home via uber. I will just need to get a ride to go pick it up. Thanks for your help Joseph, keep up your great customer service. I appreciate your help. God bless you more and more. read more

Ask for "Red" Nicholas Ewing-Pistelak! Went in to the dealership wanting to look at a used car they had on the lot, with no intention of purchasing the car. Red did a phenomenal job. Very easy going, very friendly, such a great salesman that I purchased the car! Looking forward to doing future business with Red and Poway Honda! read more

The service here was terrible, I had such a bad experience. The people I talked to on the phone about my Honda Clarity's recall were short/curt with me and didn't give me ANY information. I told them I was bringing my car in for a fuel pump replacement, and they just transferred me back and forth between the parts and service departments, and did not give me any info on how to prep for the appointment. Once I arrived for the actual appointment, the rep told me they couldn't do the recall service/fuel pump replacement because I needed my gas tank to be less than half full and for my backseat and trunk to be completely empty. I said no one told me any of these things?! He apologized and offered to perform routine maintenance services on my car instead, and gave me 15% off which was nice (although I still feel like I was overcharged). He told me it would take 2-3 hours, so I called a friend to come pick me up. However just 20 minutes later when I had just stepped foot in the door at home, I was notified my car was ready. My friend drove me back yet again (I'm glad they finished early but I feel if their time estimate was more accurate, I could've just waited there instead of going back and forth). I did not really appreciate my experience here overall, and do not plan on going back for my actual recall appointment. read more

she gave us a great deal, and was very straightforward and personable. Defini recommend Wilhelmina.

I had been having my new Honda serviced for two years at Poway Honda, but the awful experience I encountered with the service department, the service manager, and the general manager have me fleeing to another dealership for my Honda's service needs. If you are a Senior citizen or disabled, please take heed. On Feb 26, 2026, I arrived for my scheduled in advance appointment for brake service for my Honda as well as an oil change. Soon after, the service advisor came over as I waited to inform me that Poway Honda doesn't have brake pads for my car, the exact same car model they have 13 on the lot for sale. To add insult, the service advisor told me that I would have to pay for the brake pad parts on the spot before rescheduling could occur. I then asked if the oil change had been started, and since it hadn't, I asked to bring my car around. Why in the world would this dealership request a Senior like myself to pay in advance for brake pad parts that should be commonly available in parts department?? This is where I warn Seniors to be wary of Poway Honda business practices. When I scheduled the appointment the week before, I was not asked to pay for parts in advance of routine maintenance!! But now suddenly I am requested to pay in advance for parts; this practice is discriminatory. I did speak with both the service manager and the general manager, which really went south after I told the GM I was going to write a negative review and he replied "I'm not worried about your review", which told me my best option was to leave and seek brake service elsewhere. I then immediately drove to another Honda dealership, not owned by Sonic Automotive, and rescheduled the same services, and without having to pay for brake pad parts in advance! I tried reaching out to David Smith, the CEO of Sonic Automotive back in Charlotte, NC, who owns Poway Honda, but was told he doesn't accept calls from consumers like myself, then transferred to a voicemail of customer relations. read more

A successful purchase thanks to Mr. Mickey Perez! Prior to visiting, we had a great phone call that drew us in to the dealership. His service was polite and he took very great care of us! read more

I brought my car in for an oil change and usually don't talk much-- just in and out, but I was pleasantly surprised and felt so well taken care of by Rachel in the service department. She got a whole game plan for me and my civic and her laugh and energy is so infectious we need more people like her in the service industry! You have a customer for life and I'll be sending my friends and family to you miss Rachel!!! read more

Brought my vehicle in for a service to get my fuel pump replaced due to the recall. Al did a great job checking me in and answering my questions. A very friendly person and made the experience feel less daunting. He answered all of my questions and was very knowledgeable. The service which was supposed to take 4 hours actually only took about 3. Not bad! They also listened to concerns i had with my car and took care with making sure my car wouldn't get damaged. (I have lowered suspension so curbs and parking bumpers would damage bodywork) read more

The dealership was fine. Mickey, my salesman was awesome! Including the test drive, I was in and out with my new car in an hour. Mickey was great, answered all my questions and didn't pressure me into anything. I will definitely buy another car from Poway Honda again just because of Mickey. read more

Appointment at 11:00am, arrived at 10:51am, 11:12am and I'm still waiting for an advisor to check my car in for oil change and tire rotation. Finally got checked in at 11:15am, 24 minutes wait. Been a long time customer and this is the first time I've waited this long. read more

Had to take a moment to give a big shoutout to Mickey Perez over at Honda of Poway. We recently bought a 2025 Honda CR-V Hybrid Sport, and I honestly don't think the process could've gone smoother especially after the mess we dealt with at Honda of Escondido. I had to work through most of the buying process, so my wife was handling a lot of it on her own, and Mickey made her feel completely comfortable and taken care of the entire time. No pressure, no games just honest, upfront, and incredibly respectful. He was nothing like the typical "salesman" stereotype. He was also super patient with us, especially with our 2-year-old daughter in tow, and he helped us get a great deal with a solid APR. Most importantly, my wife left feeling secure and confident about the purchase which says a lot. If you're car shopping, do yourself a favor and ask for Mickey. He made what's usually a stressful process feel easy and trustworthy. We really appreciated him. read more

I can't say enough good things about Mickey at Poway Honda. He made my daughter's first car-buying experience smooth, exciting, and--most importantly--stress-free. From the moment we walked in, Mickey was welcoming, genuine, and had the perfect balance of professional knowledge and light-hearted humor. He made us laugh a lot. He was so funny and personable (a bit forgetful at times, both of our names start with A and he kept mixing us up. It was funny, me and my daughter laughed about it!) --it felt more like chatting with a friend than working with a salesperson. If you're looking for someone who'll make your first-time car purchase as enjoyable as possible, ask for Mickey! He's the best at what he does, and I couldn't have asked for a better experience for my daughter. The general manager was also very nice and made a point to have a friendly chat with my daughter. A great experience with Poway Honda! read more

Want to thank the sales and service team at Poway Honda for their exceptional service and GOING THAT EXTRA MILE , hahaha ! In everything they do . This is our second time purchasing with them , no one can match their pricing and 1-2-3 easy steps . Service is great with a fast turn over and following up , I never feel I have to chase down our service advisor . I believe they just got a new General Manager , Camie Perez who came out to the show room during our purchase , she personally introduced herself and welcomes my husband and I . That kind of customer service is on heated of these days . Thank you Poway Honda! read more

Poway Honda - Traded in our Audi for the 2024 CRV! Thank you Camie Perez for crunching numbers for us and getting us equity on our trade in - Auto Repair Near Me - Poway, California

My husband and I were looking to buy a car for our son and came across one online. We reached out to see if it was still available, and Mickey from sales was incredibly helpful from the start! He gave us a call right away to confirm it was available and was very knowledgeable--even sharing details about the previous owner of the car, which gave us confidence in the purchase. Mickey was friendly, professional, and made the whole process so much easier. Highly recommend working with him! Thanks Mickey! read more

Poway Honda had a good supply of cars on hand and was very helpful in helping us identify the model that best met our needs. They helped us find the car that came closest to our desires. The staff was professional throughout, with no pressure applied or games played. Arlene went above and beyond our expectations in helping us find the right car and securing a deal that met our needs. read more