I guess you can buy furniture anywhere these days. There's so much available from so many different…read moreresources that it's easy to get confused. When looking to furnish my new home I stumbled into Modani in Paramus quite accidently and walked out just a bit poorer. I've been buying things for the better part of my life. I'm a true consumer in that respect and have done business in more places than I can remember. What I can't remember was getting better service than provided by Richard at Modani in Paramus. From arranging delivery to answering my design questions promptly, Richard is a true gem. If you're looking to furnish an entire home or just need that one special piece I really can't recommend Richard or Modani and higher. Really amazing selection, price and above all, service. Kudos.

I purchased a light-colored sectional and matching console from Modani in Paramus. Upon delivery…read moreand unboxing, almost every piece had visible stains and damage. Following the sales representative's instructions, I contacted customer service and submitted photos and videos documenting the issues. They arranged for a third-party cleaning service, which initially seemed like a reasonable solution. However, the experience quickly declined. The cleaner arrived dragging a steamer across a sidewalk covered in melting snow and salt, then entered my home wearing only flimsy shoe covers, leaving wet, dirty marks all over my hardwood floors. The equipment itself also left marks. While he addressed some of the stains on the sectional, he completely ignored the console, which had clear discoloration on the corners--similar to wear caused by repeated handling in the same area. He took photos and said he would report back to customer service. After that, I received no follow-up. When I reached out, I was told that my claim was no longer valid because it fell outside the 30-day reporting window--even though they were supposed to follow up with a resolution regarding the console and failed to respond. I was also told that the discoloration on the console was merely "the customer's perception," based on the cleaner's feedback. Overall, this was a frustrating experience. While the products may look appealing, the lack of accountability, poor communication, and dismissive customer service make it difficult to recommend this company.

My husband and I are in the Pennsylvania area and heard about the furniture bank through some…read morefriends. Not only was I able to save in the hundreds for a high end reclining chair but the customer service was as good as it gets in many was. Shipping was on time and the owner, Sheldon, followed up near each step from my chair being custom made with our choice of material, when it was ready to ship, and when it would be delivered. As far as I'm concerned.. I'm very pleased that I didn't pay attention to some fake negative reviews I'd read who must be stores or competitors of some kind, and did my own research on the furniture bank. We will definitely come back in the future!

I was so excited to find this company. They had the very bed I'd been searching for,…read more communication seemed really good and though it took a while to arrive, they were responsive to any questions I had on the furniture arrived. There was a large hole in the headboard. I was told by Bergen furniture to accept the furniture anyway, send pictures , and an insurance claim would be made to make a replacement. That was in June. I have heard nothing. I tried contacting them and all I got was an apology. , no updates, so I'm stuck with a piece of damaged furniture that I paid retail price for. This would've been a rave the furniture up and damaged. They were very communicative until it came time to follow up on what they promised.

This outlet store opened next to Ikea where Sports Authority used to be decade a go. The store is…read moremassive, perfect for large quantity of furniture inventory. As I walked in, I was stunned how much stuff they had in the store. Furniture types included couches, tables, dining sets, chairs, shelves, showcases, bedsheets, blankets and towels. Most of these products had sale on them, anywhere between 10%-50% off. The store also had additional 20% off. Despite those discounts, the prices were way high for me. But I saw a lot of the furnitures had hold order on them, meaning people were actually buying plenty of products from here. Several staff members were available around the floor helping out customers. The whole store was mostly clean and tidy but around the bedding section, it was messy as people were checking the inventory of bedsheets, blankets and towels.

Huge floor for furniture display. It's kinda warm inside. High quality sofa, bed frame, table,…read moredrawers. You can sit and try all the furnitures inside. Saw a very nice leather sofa cost 7K+ Not in my range for sure. But it's nice to look at. Big parking lot in the front. Very convenient.

I've had numerous companies clean my carpets including Stanley Steamer and J Fried. Certified's…read morepricing was much better and they did an excellent job. They didn't push to have my purchase enhancements than I did not need. Their tech, Bobby, was very professional and efficient. I recommend them and will use them for my next cleaning.

I had an amazing experience with the service. On time and respectful. I totally recommend their…read moreservices to everybpdy.

Visited the store while in NJ and loved the products and what they have to offer. Salesperson Nick…read morewas excellent; he answered all the questions patiently, went back and forth a few times, and was cool, calm, and collected. Got us all the answers we wanted, and we bought the Sofa. We loved the sofa so much. LEO, who came to deliver, was also nice, courteous, and helpful. He carefully delivered the sofa to our house and demonstrated its use. Great job, guys...

Great store. Helpful and patient salespeople and beautiful pieces. Got a sectional that is sleek…read moreand comfortable. Good value for price.

Shopping for a couch and made our way down Route 17, stumbled upon West Elm…read more The layout of the store is a little confusing, I found myself going in circles quite a bit. On the weekend, it was crowded. There were times when we had to wait to test out a couch because people were sitting on it for too long! I think the store would benefit from being larger. You feel like you are always in the way or on top of people with how the store is laid out. Our saleslady was helpful and kept her distance, which was appreciated. She wasn't being too pushy or rushing us, she really let us take our time. Ultimately we did not purchase from here due to the lack of things being in stock and customization required.

So disappointed. I love West Elm's stuff, but the delivery experience has been a nightmare. I…read moreordered a bed in mid March that was meant to be delivered by end of March. They rescheduled the delivery for April 3rd, and then canceled the day before as they were missing parts, I was told I would be notified within 3 days when they were able to reschedule. After hearing nothing, I called a week later and they said they would call to reschedule when they have to parts. It is now approaching the end of April and I still have not heard anything about them rescheduling the delivery. I have called to follow up multiple times. In addition to this, I also ordered a couch in March. About 2 weeks ago (early April), I realized it will be too large for my space. I called West Elm to cancel the order, as they did not allow me to cancel online. The woman I spoke to told me it would be no more than 3 days to hear whether or not my cancellation request was approved by the manager. Again, I heard nothing. When I called back today, they acted as if they had never heard that I wanted to cancel the order (now far less-likely to be canceled due to being further along in production). They again told me they would put my request through to the manager. I spent 30 minutes on the phone with someone that was able to get me no answers. I am extremely disappointed with their service. Their products are expensive, and the lack of communication and responsiveness after a sale is unacceptable.

I'll stop into this Homesense store after I've shopped at the Trader Joe's next door. (If you're…read moregoing to brave the parking lot in this shopping plaza, you may as well hit up both stores). I found some cute home decor and seasonal items for the winter holidays and lunar new year. I also like the furniture pieces and lighting that are featured towards the front of the store. We've been browsing around to see what would look like a good purchase for our place. Homesense had nice pieces that you can touch/sit on. So even if we do not end up not buying from there, what they have on the floor was/is a good source of design inspiration.

I realistically do not see that store surviving for another 1 to 2 years at most. Constantly…read moreseverely understaffed.

Originally I did not plan on visiting CB2, but I was in the section of Paramus Design Center where…read moreit is located. I'm glad I did though because they've curated and set up a very gorgeous space. You can't help but be inspired being in there. Plus, the design associates there were friendly and welcoming (not necessarily the case for the all stores - just saying). If you are into modern and contemporary home goods and furniture with more of a luxurious, sleek look - CB2 is a good place to go.

Customer service here is top-notch! As a trade member, I have no complaints--I love stopping by for…read moreinspiration and chatting with the employees. CB2 has that modern, moody aesthetic--a dream for anyone who loves sleek design. If you prefer something more vivid and bright, Crate & Barrel is your go-to. I wanted to share this because, after reading some of the other reviews, I had to laugh at how sensitive people can be. Cheers to CB2 Paramus--thank you for always delivering!

I enjoy coming to Crate and Barrel, as they have some nice home and kitchen products (plates,…read morebowls, appliances, decorative items etc), and they do a nice job with their aspirational displays. My house will never look like that! They don't have a huge variety but enough to likely find something. Prices aren't cheap but they sometimes have sales. They also have a military discount. We're always greeted when we enter and their staff can only be described as classy. Plentiful parking and next to a Home Depot.

To anyone concerned, I have been a good customer at crate and barrel in Paramus nj for years. In…read morethe past I have purchased 2 bedroom sets and a beautiful leather chair and a custom couch and probably more than that. This year in February I purchased a couch. I was told I could not return it. Ok in good faith I accepted this tough stance. But after waiting 2 months for delivery, the chaise cushion is the wrong size for the actual chaise. My couch looks terrible. I was told to wait 6 to 8 weeks for a new cushion. It has now been 2 months and still nothing. I went into the store for help but the lady couldn't figure out the order or the problem. We also call customer service and they told me to go to the store!! Negligent treatment from what I thought was a classy store. I am still waiting for someone from Crate & Barrel to do the right thing.